{"id":2748955,"url":"https://alion.io/job/hospital-for-special-surgery-process-engineer-operational-excellence","title":"Process Engineer - Operational Excellence","company":{"id":1764506,"name":"Hospital for Special Surgery","domain":"hss.edu","url":"https://alion.io/company/hss-edu","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":10,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":150500,"max":229750,"currency":"USD","period":"year","gross":null,"usd_annual":229750},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-10-16T23:26:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-20T03:04:55Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"How you move is why we’re here. ®\nNow more than ever.\nGet back to what you need and love to do.\nThe possibilities are endless...\nNow more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximizethe abundant opportunities for growth and success.\nIf this describes you then let’s talk!\nHSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.\nWorking with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.\nEmp Status\nRegular Full timeWork Shift\nDay (United States of America)Compensation Range\nThe base pay scale for this position is $150,500.00 - $229,750.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.What you will be doing\nKey Responsibilities\nLead end-to-end operational improvement and strategic planning initiatives, including scoping, project management, implementation, and sustainment\nLead initiatives focused on care model redesign, organizational structure design, and workforce planning across clinical and operational functions\nDesign and execute complex analyses and models to support data-driven decision making; translate outputs into clear, leadership-ready materials tailored to executive audiences\nDevelop and present recommendations to senior and cross-functional stakeholders; facilitate working sessions and drive groups to aligned decisions\nBuild and maintain performance metrics frameworks; conduct current- and future-state assessments and root cause analyses\nDevelop analytical frameworks and models to support staffing optimization, labor productivity analysis, and workforce process engineer decisions\nPartner with operational and clinical leadership to assess and design operating models that align capacity and resources to enterprise goals\nServe as a point of escalation and subject matter resource for junior team members on analytical and project management questions\nSupport development of executive presentations, implementation roadmaps, and governance materials\nProvide mentorship and day-to-day guidance to junior team members, supporting their development and contributing to a culture of continuous learning within OE\nEducation and Experience - Required\nBachelor's degree in Healthcare Administration, Business Administration, Engineering, Statistics, or a related field\nMinimum 5 years of relevant professional experience\nAt least 3 years of consulting, operational excellence, strategy, or equivalent experience with increasing responsibility\nDemonstrated experience managing projects end-to-end and leading cross-functional teams\nExperience using MS Office Suite and data visualization tools to produce high-quality deliverables\nSkills - Required\nStrong proficiency in analytical and presentation tools (e.g., Excel, PowerPoint, Visio)\nAbility to manage multiple complex projects, priorities, and deadlines with minimal oversight\nStrong verbal and written communication skills; ability to present confidently to senior leadership\nStructured problem-solving and critical thinking skills; able to synthesize ambiguous information into clear recommendations\nDemonstrated stakeholder process engineer and facilitation skills, including ability to influence without authority\nPeople process engineer or formal mentoring experience, with ability to set clear expectations and develop junior staff\nStrong understanding of operational KPIs across one or more care delivery areas\nExperience with workforce planning, labor productivity, or organizational design concepts\nAbility to navigate complex, matrixed organizations with multiple clinical and operational stakeholders\nSkills & Experience - Preferred\nExperience in healthcare-focused consulting or an academic medical center environment\nMaster's degree in a related field (e.g., Industrial & Systems Engineering, Healthcare Administration, or Operations Research)\nExperience with Tableau or similar BI tools\nExperience with Epic applications\nLean/Six Sigma certification or equivalent experience\nExperience supporting or designing care delivery models in an acute or ambulatory setting\nFamiliarity with healthcare workforce management systems or labor analytics tools\nNon-Discrimination Policy\nHospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.","description_format":"text","description_chars":5727,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Hospitals & Health Systems","Orthopedic Clinics"],"lifecycle":[{"event":"open","at":"2026-10-16T23:26:00Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":3,"expected_fill_days":25,"reasons":["conf:2","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":229750,"is_top_pay":true},"html_url":"https://alion.io/job/hospital-for-special-surgery-process-engineer-operational-excellence","json_url":"https://alion.io/job/hospital-for-special-surgery-process-engineer-operational-excellence.json","meta":{"generated_at":"2026-10-20T12:20:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13624,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1764506},"rest":"https://alion.io/mcp/rest/get_company?id=1764506"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhospital-for-special-surgery-process-engineer-operational-excellence"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhospital-for-special-surgery-process-engineer-operational-excellence"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhospital-for-special-surgery-process-engineer-operational-excellence"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hospital-for-special-surgery-process-engineer-operational-excellence\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhospital-for-special-surgery-process-engineer-operational-excellence"}]}