{"id":2023724,"url":"https://alion.io/job/hostnfly-stage-operations-qualite-du-support-client","title":"Stage – Opérations & Qualité du Support Client","company":{"id":2998880,"name":"HostnFly","domain":"hostnfly.com","url":"https://alion.io/company/hostnfly","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":null},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Paris, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":1100,"max":1300,"currency":"EUR","period":"month","gross":null,"usd_annual":17520},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-18T07:46:25Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-27T22:18:17Z","board_verified":true,"closed_at":null,"days_open":70,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":69},"description":"Rejoins HostnFly, une startup dynamique dans le secteur de l'hôtellerie et du tourisme. 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Ce stage de 6 mois est basé à Paris et commence dès que possible.\nMissions\nSuivre les indicateurs de production et de qualité, mettre à jour et fiabiliser les outils de pilotage.\nRéaliser des audits de productivité et de qualité, analyser les appels manqués et identifier les actions correctives.\nRépondre aux questions opérationnelles des équipes, analyser les dossiers sensibles ou complexes.\nProfil recherché\n* Tu recherches un stage de 6 mois et peux commencer rapidement.* Tu es rigoureux(se), organisé(e) et à l’aise avec les chiffres.\n* Tu apprécies résoudre des problèmes et comprendre leur cause.\n* Tu communiques de façon claire, bienveillante et structurée.\n* Un bon niveau d’anglais est impératif car tu auras une réunion hebdomadaire avec le support externalisé !\n* Une première expérience en opérations, support client, hôtellerie, tourisme ou environnement startup est appréciée, mais pas indispensable.","description_format":"text","description_chars":1245,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Vacation Rentals","Property Management"],"lifecycle":[{"event":"open","at":"2026-10-07T13:25:24Z"},{"event":"close","at":"2026-10-18T08:53:14Z"},{"event":"reopen","at":"2026-10-21T11:01:19Z"}],"visa":[],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":1,"p_active":0.346,"p_room":0.44,"age_days":69,"expected_fill_days":60,"reasons":["conf:1","win:tail","crowd:junior"],"computed_at":"2026-10-27T05:46:45Z"},"pay":{"stated_usd_annual":17520,"is_top_pay":false},"html_url":"https://alion.io/job/hostnfly-stage-operations-qualite-du-support-client","json_url":"https://alion.io/job/hostnfly-stage-operations-qualite-du-support-client.json","meta":{"generated_at":"2026-10-28T02:59:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4001,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2998880},"rest":"https://alion.io/mcp/rest/get_company?id=2998880"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhostnfly-stage-operations-qualite-du-support-client"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhostnfly-stage-operations-qualite-du-support-client"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhostnfly-stage-operations-qualite-du-support-client"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hostnfly-stage-operations-qualite-du-support-client\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhostnfly-stage-operations-qualite-du-support-client"}]}