{"id":1883512,"url":"https://alion.io/job/hotelequities-front-desk-clerk","title":"Front Desk Clerk","company":{"id":3172543,"name":"Hotel Equities","domain":"hotelequities.com","url":"https://alion.io/company/hotelequities","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"B","score":83,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":50,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Washington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":19,"currency":"USD","period":"hour","gross":null,"usd_annual":38000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-11T21:27:00Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-10-28T09:15:28Z","board_verified":true,"closed_at":null,"days_open":46,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":46},"description":"Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable front desk clerk for the Days Inn Washington, DC - Connecticut Avenue.\nJob Purpose:\nResponds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.\nGreet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members\nAccept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily\nIssue keys and post miscellaneous charges as requested\nPromptly respond to and resolve guest complaints\nAnswer telephone promptly and properly being polite, courteous, and friendly\nBe friendly, thorough, accurate and efficient\nResponsible for greeting every guest with a smile and positive attitude. \nEnsures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people. \nAssist guests with luggage upon their arrival to and departure from the hotel\nUse guests’ names\nBe knowledgeable and helpful about the local area, the hotel and hotel services\nHandle messages, wake-up calls, mail, and faxes properly\nPerform other assignments as directed by the General Manger.\nBe an enthusiastic, helpful and positive member of the team\nBe professional, responsible and mature in conduct and behavior\nBe understanding of, encouraging to and friendly with all co-workers\nBe self-motivated and use time wisely\nMaintain open line of communications with each department\nCommunicate pertinent information\nRespond positively to new ideas\nOpenly accept critical/developmental feedback\nMaintain effective communication through the use of meetings, log books and bulletins\nBe available to help other departments in emergency situations\nProperly handle and account for keys\nBe knowledgeable of policies regarding emergency procedures and security concerns\nEnsure all customers establish credit upon check-in\nVerifies all information on reservations check-in; name, address, method of payment, etc.\nRetrieves proper name and address verification and proper approval codes for cash and credit card paying customers\nIdentifies and records special billing instructions and notifies accounting\nCompletes shift closing accurately by getting appropriate approval signatures and authorization codes\nAdheres to hotel policies regarding the use of cash banks\nStays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift\nQualifications and Requirements:\nHigh School diploma/Secondary qualification or equivalent.\nThis job requires the ability to perform the following:\nMust be able to speak, read, write and understand English.\nMust possess basic computer skills.\nMost work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.\nMust be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.\nMust be able to lift up to 20 lbs occasionally.\nRequires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.\nAbility to spend extended lengths of time viewing a computer screen.\nOther:\nBeing passionate about people and service.\nStrong communication skills are essential when interacting with guests and employees.\nReading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.\nBasic math skills are used frequently when handling cash or credit.\nProblem-solving, reasoning, motivating, and training abilities are often used.\nHave the ability to work a flexible schedule including nights, weekends and/or holidays\nAmazing Benefits At A Glance:\nTeam Driven and Values Based Culture\nEmployee discount\nMedical/Dental/Vision\nVacation and Sick time\nHoliday pay","description_format":"text","description_chars":4419,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Higher Education","Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-05T00:51:49Z"}],"visa":[],"liveness":{"score":48,"band":"ok","label":"Likely open","p_open":1,"p_active":0.634,"p_room":0.75,"age_days":46,"expected_fill_days":50,"reasons":["conf:6","win:late"],"computed_at":"2026-10-28T05:59:10Z"},"pay":{"stated_usd_annual":38000,"is_top_pay":false},"html_url":"https://alion.io/job/hotelequities-front-desk-clerk","json_url":"https://alion.io/job/hotelequities-front-desk-clerk.json","meta":{"generated_at":"2026-10-28T16:26:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22279,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3172543},"rest":"https://alion.io/mcp/rest/get_company?id=3172543"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhotelequities-front-desk-clerk"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhotelequities-front-desk-clerk"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhotelequities-front-desk-clerk"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hotelequities-front-desk-clerk\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhotelequities-front-desk-clerk"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1883512}},{"tool":"search_jobs","arguments":{"company":"hotelequities.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1883512},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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