{"id":1903935,"url":"https://alion.io/job/hotwire-communications-headend-engineer","title":"Headend Engineer","company":{"id":3190530,"name":"Hotwire Communications","domain":"hotwirecommunications.com","url":"https://alion.io/company/hotwirecommunications","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tucker, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":62000,"max_usd":114000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3300},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-08-13T19:23:04Z","employer_posted_date":"2026-08-13","last_verified_at":"2026-10-12T04:45:32Z","board_verified":true,"closed_at":null,"days_open":59,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":59},"description":"Duties / Responsibilities:\nWork with the engineering department on the implementation of new technologies or services.\nDesign, build and maintain all structured wiring to ensure efficient data flow and organization in all company facilities.\nCreate and maintain preventive maintenance and equipment replacement schedules for UPS, battery backup, power generators, HVAC, environmental sensors, and other predictive diagnostic tools.\nMonitor IPTV services and linear channels for Audio/Video quality.\nAnalyze real-time and historic data from monitoring systems to proactively address issues.\nActively monitor and support Headend Infrastructure and equipment including but not limited to Satellite receivers, encoders/transcoders, VOD Catchers, AD insertion, middleware and servers.\nEfficiently coordinate with NOC and other engineering teams to resolve technical issues and to conduct scheduled maintenances.\nPerform installation, wiring, labeling and configuration of equipment.\nContinuously develop skills to advance professionally.\nPerforms other related duties as required or assigned.\nMinimum Qualifications:\nAssociate’s degree in Engineering, Telecommunication, RF, and or satellite certifications or equivalent\nMinimum of 3 years related telecommunication industry or RF/satellite experience required\nStrong Head-End knowledge and computer related skills\nUnderstanding of IPTV, IP multicast, video codecs, and standards\nExcellent Audio/Visual observation skills to identify impairments and quality issues\nMust have active and clean, non-restrictive, state issued driver’s license in State where hired\nComputer proficiency required in Microsoft Office and Visio, with a higher level of proficiency in Excel, preferred\nKnowledge of LAN/WAN principles.\nWorking knowledge of the principles in Ethernet, fiber and coax wiring\nKnowledge of DC and AC power systems and HVAC and AC systems\nBenefits:\nWe truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:\nComprehensive Healthcare/Dental/Vision Plans\n401K Retirement Plan with Company Match\nPaid Vacation, Sick Time, and Additional Holidays (including your Birthday!)\nPaid Volunteer Time\nPaid Parental Leave\nHotwire Service Discounts - for employees who live on a property serviced by Hotwire. 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