{"id":2316374,"url":"https://alion.io/job/hotwire-communications-new-property-launch-concierge","title":"In Home Sales Specialist","company":{"id":3190530,"name":"Hotwire Communications","domain":"hotwirecommunications.com","url":"https://alion.io/company/hotwirecommunications","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Salisbury, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"TCP/IP","optional":false}],"status":"live","first_seen_at":"2026-10-08T13:35:40Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-22T00:15:32Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"The In Home Sales Specialist is responsible for ensuring the home based technology needs of clients within new launch properties, by conducting in-home, in-person surveys at assigned properties as well as recommending additional services based on customer’s needs or desires within an assigned local territory.\nRESPONSIBILITIES:\nEnsure new property launch customers are receiving bulk services and review existing services to suggest upgrades or additional products such as security and home automation.\nObtain orders or contracts for services that will be paid by the client or customer.\nAttend and be regularly engaged on-site in customers’ homes and other community based locations.\nIdentify upselling opportunities by targeting residential prospects in assigned community events, evaluating their needs, and selling solutions for those needs.\nParticipate in setting targeted community sales & product strategy by remaining current on competitive offers, industry trends, and market activities.\nProvide feedback to enhance sales processes.\nMaintain quality service by selling appropriate solutions in keeping with Company’s standards and identified revenue and penetration objectives.\nMaintain product and technical knowledge by engaging in group discussions, attending weekly sales meetings, and educational workshops; reviewing professional publications; establishing personal relationships and embracing best practices.\nOther duties as assigned by Supervisor.\nMINIMUM QUALIFICATIONS:\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.\nCustomer service experience along with a working understanding of VOIP, LAN, TCP/IP, Alcatel, Cisco, ZTE, Video on Demand, Fiber Optics and IPTV\nWorking knowledge of related disciplines in customer support operations, i.e. Launch Operations, Call Center, Field Operations, Telecommunications and Network Operations\nPassion for technology and home automation\nPrevious technical support roles with sales or upgrading opportunities\nPassion for technology and home automation\nPrevious technical support roles with sales or upgrading opportunities\nMust have active clean, non-restricted, state issued driver’s license in assigned state\nBENEFITS:\nWe truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:\nComprehensive Healthcare/Dental/Vision Plans\n401K Retirement Plan with Company Match\nPaid Vacation, Sick Time, and Additional Holidays (including your Birthday!)\nPaid Volunteer Time\nPaid Parental Leave\nHotwire Service Discounts - for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service\nEmployee Referral Bonuses\nExclusive Entertainment Discounts/Perks\nHotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.","description_format":"text","description_chars":3320,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Parental leave","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Residential Real Estate","Internet Service Providers","Broadband"],"lifecycle":[{"event":"open","at":"2026-10-12T04:45:32Z"}],"visa":[],"liveness":{"score":53,"band":"ok","label":"Likely open","p_open":1,"p_active":0.708,"p_room":0.75,"age_days":12,"expected_fill_days":16,"reasons":["conf:0","velocity","win:late"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/hotwire-communications-new-property-launch-concierge","json_url":"https://alion.io/job/hotwire-communications-new-property-launch-concierge.json","meta":{"generated_at":"2026-10-22T02:40:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2189,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3190530},"rest":"https://alion.io/mcp/rest/get_company?id=3190530"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhotwire-communications-new-property-launch-concierge"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhotwire-communications-new-property-launch-concierge"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhotwire-communications-new-property-launch-concierge"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hotwire-communications-new-property-launch-concierge\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhotwire-communications-new-property-launch-concierge"}]}