{"id":3771571,"url":"https://alion.io/job/housecall-pro-manager-ii-platform-engineering-compute-brazil","title":"Manager II, Platform Engineering (Compute) - Brazil","company":{"id":1505,"name":"Housecall Pro","domain":"housecallpro.com","url":"https://alion.io/company/housecall-pro","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":84,"open_postings":48,"ghost_share":0,"stale_share":0.458,"repost_share":0,"time_to_fill_p50_days":66,"computed_at":"2026-11-05T05:54:30Z"}},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Brazil"],"countries":["BR"],"hiring_countries":["BR"],"hiring_countries_total":1,"salary":{"min":8500,"max":null,"currency":"USD","period":"month","gross":null,"usd_annual":102000},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Amazon EKS","optional":false},{"name":"ArgoCD","optional":false},{"name":"AWS","optional":false},{"name":"CI/CD","optional":false},{"name":"Datadog","optional":false},{"name":"Git","optional":false},{"name":"GitLab CI","optional":false},{"name":"GitOps","optional":false},{"name":"Go","optional":false},{"name":"Kanban","optional":false},{"name":"Kubernetes","optional":false},{"name":"Python","optional":false},{"name":"Ruby on Rails","optional":false},{"name":"Scrum","optional":false},{"name":"SRE","optional":false},{"name":"Terraform","optional":false},{"name":"Terragrunt","optional":false},{"name":"Ruby","optional":true}],"status":"live","first_seen_at":"2026-11-04T17:24:22Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-05T13:15:24Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Why Housecall Pro?\nHelp us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and-ultimately-save time so they can be with their families and live well.\nWhile our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together-no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros. \nWe also offer:\nPaid holidays and flexible, take-it-as-you-need-it scheduled time off\nA culture built on innovation that values big ideas, no matter where they come from\nA MacBook set up and ready from day one, plus a $500 stipend to design your ideal workspace\nCompensation starts at 8 500 USD per month (b2b contract)\nRole Overview\nAs a Manager II, Platform Engineering, you oversee the teams that build and operate the compute platform every Housecall Pro engineering team relies on, driving the delivery of reliable, scalable, and\ncost-efficient infrastructure that aligns with business objectives. You focus on both tactical execution and strategic direction, ensuring that operational practices are efficient, collaborative, and effective.\nYou work cross-functionally with engineering teams, security, and finance to translate their needs into platform capabilities, balancing innovation with the need to keep our production systems stable, secure,\nand within budget. Additionally, you play a key role in mentoring and developing engineering talent within your teams, fostering a culture of accountability, technical excellence, and continuous improvement. Our\nteam is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.\nWhat you do each day:\nLead and manage a team of platform engineers, ensuring timely delivery of platform projects and operational outcomes\nCollaborate with engineering teams and other stakeholders to understand their needs, define project requirements and prioritize work\nEnsure best practices in infrastructure development, including code reviews, testing, infrastructure as code, and safe, progressive rollouts\nMentor and coach engineers, fostering both personal and technical growth within the team\nMonitor the team's progress and remove roadblocks to maintain project momentum\nFacilitate cross-functional collaboration to align platform efforts with business goals\nOversee the technical design and architecture of the compute platform, including container orchestration, autoscaling, and deployment tooling\nImplement and promote a culture of continuous improvement, identifying opportunities to improve operational processes and tools\nManage team performance and provide feedback through regular performance reviews\nOwn the reliability of the platform, including service level objectives, monitoring, and alerting\nLead incident response for platform issues, run blameless postmortems, and ensure follow-up actions are completed\nMaintain a healthy and sustainable on-call rotation across a distributed team\nPlan capacity ahead of business growth and manage cloud costs, working closely with finance on budgeting and forecasting\nKeep the platform current and secure, including regular version upgrades, patching, and security guardrails\nBalance support requests, maintenance, and roadmap work so the team can deliver on its commitments\nStay current with industry trends and technologies, ensuring the team is utilizing the best tools and practices\nQualifications:\n7+ years of experience in infrastructure, platform, or site reliability engineering\n4+ years in a people leadership or management role\nBachelor's degree in Computer Science, Engineering, or equivalent work experience\nStrong knowledge of software development methodologies, tools, and processes (i.e., Agile, Scrum, Kanban)\nHands-on experience running Kubernetes in production at scale (i.e., Amazon EKS)\nDeep experience with AWS, including compute, networking, and identity and access management\nExperience with infrastructure as code and GitOps tools (i.e., Terraform, Terragrunt, ArgoCD)\nExperience with version control systems (i.e., Git) and CI/CD pipelines (i.e., GitLab CI)\nExperience with observability and monitoring platforms (i.e., Datadog)\nProficiency in scripting and automation languages (i.e., Python, Go, Bash)\nExperience managing on-call rotations and leading incident response\nProven track record of delivering complex infrastructure projects on time and within scope\nWhat will help you succeed:\nExcellent technical aptitude as well as superior project and people management skills\nAbility to work and scale within a fast-growing and agile company and to think and plan strategically\nProven track record of building a culture that encourages autonomy, innovation, teamwork, and productivity\nExcellent written and verbal communication skills suitable for working with different audiences\nAbility to stay calm and organized under pressure, and to lead others through production incidents\nExperience treating an internal platform as a product, with a focus on the developer experience\nFamiliarity with the runtime behavior of large Ruby on Rails applications\nTO BE CONSIDERED FOR THIS ROLE, PLEASE SUBMIT AN UPDATED RESUME TRANSLATED TO ENGLISH\n**This job description serves as an outline only. Due to business needs, you may be required to perform job duties that are not within your written job description. Furthermore, we may revise, add to, or delete from your job duties per business needs. This role is also open to candidates in Brazil. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills and experience. \nFounded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.\nHousecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.\nWe support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you. \nHousecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote\nPrivacy Notice for California Job Candidates - Housecall Pro\nUse of Artificial Intelligence in Hiring and Engagement Processes: we may use artificial intelligence (AI)-powered tools to support the review and evaluation of employment and independent contractor applications, including screening and qualification assessments. All final hiring and engagement decisions are made by human representatives, not AI tools.\nAny specific metrics, targets, or performance goals referenced in this posting are illustrative only and are subject to change based on evolving business needs.","description_format":"text","description_chars":7862,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Apple Macbook"],"hiring_locations":[{"name":"Brazil","iso":"BR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Field Service Management Software","Scheduling & Booking Software"],"lifecycle":[{"event":"open","at":"2026-11-04T21:45:25Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":0,"expected_fill_days":66,"reasons":["conf:3","urgency","velocity","win:early"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":102000,"is_top_pay":false},"html_url":"https://alion.io/job/housecall-pro-manager-ii-platform-engineering-compute-brazil","json_url":"https://alion.io/job/housecall-pro-manager-ii-platform-engineering-compute-brazil.json","meta":{"generated_at":"2026-11-05T16:52:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22312,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1505},"rest":"https://alion.io/mcp/rest/get_company?id=1505"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhousecall-pro-manager-ii-platform-engineering-compute-brazil"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhousecall-pro-manager-ii-platform-engineering-compute-brazil"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhousecall-pro-manager-ii-platform-engineering-compute-brazil"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/housecall-pro-manager-ii-platform-engineering-compute-brazil\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhousecall-pro-manager-ii-platform-engineering-compute-brazil"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3771571}},{"tool":"search_jobs","arguments":{"company":"housecallpro.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3771571},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}