{"id":3617838,"url":"https://alion.io/job/housing-works-operations-manager","title":"Operations Manager","company":{"id":1799650,"name":"Housing Works","domain":"housingworks.org","url":"https://alion.io/company/housingworks","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":{"grade":"B","score":80,"open_postings":8,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":11,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":30,"max":35,"currency":"USD","period":"hour","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-02T15:34:24Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-08T20:33:50Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Compensation: $30-$35/hourly commensurate with experience\nBenefits:\nWe have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.\nOverview:\nThe SHIP Operations Manager ensures that the program has a full roster of affordable and well-maintained scatter site apartments that meet HUD's NSPIRE standards, are at or lower than HUD’s Fair Market Rent standards and passes HUD’s “Rent Reasonableness” requirements. The SHIP Operations Manager will supervise the program’s Housing Operations staff including a Housing Specialist and two Operations Assistants.\nResponsibilities:\nPrimary:\nThe SHIP Operations Manager ensures that the program has a full roster of affordable scatter site apartments that meet HUD's NSPIRE standards, are at or lower than HUD’s Fair Market Rent standards and passes HUD’s “Rent Reasonableness” requirements. \nSecondary:\nEnsure that apartment repairs are made in a timely basis by the apartment’s landlord or management company, or by the program’s staff. \nEnsure that every apartment on the program roster meets NYSPIRE standards by conducting inspections at the time the apartment is leased, and at least once per year.\nDevelop and maintain administrate systems to effectively monitor, track, and organize key operational functions, including repairs, work orders, furniture and supply orders, HQS inspections, and NYSPIRE inspections.\nEnsure that all Work Orders are handled in compliance with the Scatter Site Work Order Time Frame Policy and Procedures\nPlan, direct, and assign maintenance and repair tasks to Operations staff in accordance with Housing Works’ Work Order Policy and Procedures.\nEnsure that Housing Works’ client placement, transfer, and move-out \nPolicies and Procedures are followed so that apartment turnovers and client placements are completed within an established time frame, and vacant apartments are secure.\nOrder furnishings and supplies, equipment, and materials as needed, and maintain an effective database of purchases.\nEnsure that HUD Environmental Reviews are completed annually.\nRecommend whether apartment leases are to be renewed.\nCoordinate client moves.\nAlways provide excellent customer service and confidentiality.\nPerform other responsibilities and duties as assigned.\nEnthusiastically participate in advocacy and direct actions to end the twin crises of homelessness and HIV/AIDS.\nJob Requirements:\nHigh School Degree or GED.\nBachelor's Degree, preferred.\nThree (3) or more years of related experience supervising and managing staff.\nMust possess and maintain a clean New York State Driver’s License.\nMust be proficient in Microsoft Outlook, Word, and Excel.\nWillingness to work occasional overtime and offer flexibility regarding scheduling work time.\nAbility to prioritize and multi-task.\nAbility to work with the street homeless population.\nAble to maintain a high level of client confidentiality.\nExcellent internal and external customer service skills and strong interpersonal skills.\nGood communication skills both verbally and written, including the ability to communicate with all levels of management.\nSelf-motivated and self-directed with the ability to assert oneself.\nExemplary time management skills.\nAbility to work with colleagues to solve problems.\nAble to lift 50 lbs. with proper assistance and tools.\nThe Operations Manager position is one which requires the staff to be present in the program site 100% of the time.\nJob candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at \nHousing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org\nHousing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.\nHousing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.","description_format":"text","description_chars":5631,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-11-02T17:12:42Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-11-08T10:45:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":0.945,"age_days":5,"expected_fill_days":11,"reasons":["conf:1","win:mid"],"computed_at":"2026-11-08T05:47:12Z"},"pay":{"stated_usd_annual":70000,"is_top_pay":false},"html_url":"https://alion.io/job/housing-works-operations-manager","json_url":"https://alion.io/job/housing-works-operations-manager.json","meta":{"generated_at":"2026-11-08T22:48:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":47583,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1799650},"rest":"https://alion.io/mcp/rest/get_company?id=1799650"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhousing-works-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhousing-works-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhousing-works-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/housing-works-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhousing-works-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3617838}},{"tool":"search_jobs","arguments":{"company":"housingworks.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3617838},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}