{"id":2320041,"url":"https://alion.io/job/housingworks-it-manager","title":"IT Manager","company":{"id":1799650,"name":"Housingworks","domain":"housingworks.org","url":"https://alion.io/company/housingworks","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":65000,"max":70000,"currency":"USD","period":"year","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-18T20:51:57Z","employer_posted_date":"2026-08-18","last_verified_at":"2026-10-13T07:16:42Z","board_verified":true,"closed_at":null,"days_open":55,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":55},"description":"Compensation Range: $80,000 - $90,000 yearly commensurate with experience\nBenefits: \nWe have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.\nOverview:\nThe IT Operations Manager ensures the stability, integrity, and efficient operation of the internal OST staff members to support core organizational functions. This is achieved through collection of data and ensuring workflows are properly handled by the team. Data is collected and compiled into meaningful information and submitted to management, thus allowing the department and agency to make business decisions to improve technology at Housing Works. The IT Operations Manager will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues to maximize the benefit of IT Systems investments.\nResponsibilities:\nManage IT staff and ensure data is being properly collected and analyzed to improve systems.\nProvide guidance and assign tasks to the internal IT team.\nEnsure that said tasks are performed correctly and information properly collected and analyzed.\nInspect current standards and provide a roadmap to keep equipment up to date.\nPerform audits on IT Systems to ensure proper procedures are being followed by both IT team and agency members.\nHelp with documentation and training to ensure Housing Works staff can utilize new technologies as they are rolled out.\nWork with other members of the Operations team to plan projects, maintain compliance logs, and improve existing workspaces.\nDeveloping new network troubleshooting strategies to help reduce downtime and decrease maintenance costs.\nCreating rational strategies for upgrading the company’s network software whenever a new update is available.\nConstructing and implementing plans to ensure the company’s network continues to operate smoothly in the event of a problem.\nStaying up to date with new network technology and reporting this information to the executive team each quarter.\nWorking closely with other department Managers to assess the growth needs and maintenance of the company’s network.\nProviding proactive checks and support to upper management, ranging from VPs to C-suite staff.\nRequirements:\nBachelor of Science in computer science or related field.\nMinimum 5-7 years’ experience in an IT role.\n2-3 years’ experience in a supervisory position.\nJob candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at \nHousing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org\nHousing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.\nHousing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. 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