{"id":2022453,"url":"https://alion.io/job/housr-client-success-manager","title":"Client Success Manager","company":{"id":2274770,"name":"Housr","domain":"housr.com","url":"https://alion.io/company/housr","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manchester, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":85000,"period":"year","method":"role_country_seniority_unknown","sample_n":213},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HubSpot","optional":false}],"status":"live","first_seen_at":"2026-09-10T00:06:17Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-24T04:27:41Z","board_verified":true,"closed_at":null,"days_open":44,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":44},"description":"Join Housr as a Client Success Manager, where you'll take ownership of our UK partner relationships, manage a diverse portfolio of around 100 accounts, and focus on growing and protecting existing relationships, improving retention and client experience, increasing account value, and building a more structured client success function. You'll work closely with the sales team, track client health and revenue opportunities, and provide valuable insights to improve the partner and rental journey.\nMissions\nGérer un portefeuille de comptes partenaires au Royaume-Uni, en établissant des relations solides et de confiance avec les partenaires.\nIdentifier les opportunités de croissance des comptes, y compris les ventes incitatives, les ventes croisées et l'adoption de nouveaux packages.\nContribuer à l'amélioration des workflows de gestion des comptes, des rapports et des points de contact clients dans HubSpot.\nProfil recherché\n - Property, lettings, PropTech or student rental experience would be useful, but it is not essential- Comfort using CRM systems. HubSpot experience would be a real bonus\n- Commercial confidence. You’ll need to be relationship-led, but still comfortable asking clients how we can do more together\n- A strong communicator who can build trust with different types of clients, from formal agency owners to more direct, entrepreneurial operators\n- Proven commercial experience in Customer Success, Client Success, Account Management, Partner Success or a similar commercial relationship role (we’d anticipate 3-6yrs of experience)\n- Someone highly organised who can manage a large account base without letting things slip\n- Experience working with targets around retention, renewals, upsell, revenue growth or account expansion\n- Someone who is happy getting stuck in, travelling to clients and working in a fast-moving, sales-led environment","description_format":"text","description_chars":1869,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-07T13:23:02Z"}],"visa":[],"liveness":{"score":26,"band":"fade","label":"Fading","p_open":1,"p_active":0.571,"p_room":0.45,"age_days":44,"expected_fill_days":23,"reasons":["conf:1","velocity","win:tail"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/housr-client-success-manager","json_url":"https://alion.io/job/housr-client-success-manager.json","meta":{"generated_at":"2026-10-24T06:20:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9171,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2274770},"rest":"https://alion.io/mcp/rest/get_company?id=2274770"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhousr-client-success-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhousr-client-success-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhousr-client-success-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/housr-client-success-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhousr-client-success-manager"}]}