{"id":4073115,"url":"https://alion.io/job/howden-data-rights-manager","title":"Data Rights Manager","company":{"id":708547,"name":"Howden","domain":"howdengroup.com","url":"https://alion.io/company/howdengroup-2","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":93,"open_postings":173,"ghost_share":0.023,"stale_share":0.168,"repost_share":0.087,"time_to_fill_p50_days":28,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Romford, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DPO","optional":false},{"name":"GDPR","optional":false}],"status":"live","first_seen_at":"2026-11-11T14:23:30Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-13T11:21:45Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About DUAL\nWorking across 21 countries, DUAL has built a reputation as a specialist underwriting group and the market of choice for insurance intermediaries around the world. That’s how we have become one of the world’s largest international underwriting agencies (or MGAs) with US$3.4bn GWP.\nDUAL is part of Howden, a leading global insurance group with employee ownership at its heart. Founded in 1994, it provides insurance, reinsurance and underwriting services to clients ranging from private individuals to the largest multinational companies. The Group operates in 57 countries, employs over 24,000 people and manages premiums totalling US$50bn on behalf of its clients.\nThe DSAR Process Manager will own the end-to-end administration of Data Subject Access Requests across Personal Lines. Acting as the central referral point and knowledge hub, you’ll make sure requests are identified, validated, managed and completed securely, accurately and within statutory timescales, while building a clear, efficient and sustainable first-line process.\nWhat you'll be doing\nOwn the end-to-end DSAR process for Personal Lines, maintaining accurate case files, the central tracker and clear audit trails from receipt through to closure.\nValidate requests by completing identity and authority checks, clarifying scope where needed and calculating and monitoring statutory deadlines.\nTriage cases according to complexity, risk, age and dependencies, escalating deadlines, high-risk decisions and potentially unfounded or excessive requests appropriately.\nCoordinate searches across relevant business areas, systems, claims handlers, third-party administrators and data processors, setting clear expectations and internal deadlines.\nReview high-volume records including claim files, correspondence, reports, images and call recordings to identify personal data that should be disclosed.\nApply accurate and consistent redactions and exemptions, protecting third-party information and escalating complex or novel decisions to the Head of Data Protection and DPO.\nPrepare legally compliant responses covering Article 15 UK GDPR requirements and arrange independent four-eyes assurance before information is released.\nDeliver disclosures securely, managing access permissions, passwords and proof of delivery, and resolving any post-response access issues.\nMaintain complete records of searches, decisions, exemptions, extensions and correspondence, ensuring cases are accurate and auditable.\nDevelop practical DSAR workflows, procedures, templates, checklists and controls that create a consistent and sustainable approach across Personal Lines.\nProduce management information covering DSAR volumes, response times and bottlenecks, using insight to improve performance and manage risk.\nImprove DSAR capability through employee and third-party training, better data mapping and appropriate automation while maintaining human oversight and judgement.\nWho we're looking for\nProven experience managing Data Subject Access Requests end-to-end in line with UK GDPR and the Data Protection Act 2018.\nStrong working knowledge of Article 15, statutory timescales, identity and authority checks, third-party rights and relevant exemptions.\nExperience reviewing and redacting high-volume, sensitive or complex records, with evidence of accurate and consistent decision-making.\nStrong case-management experience, including managing fluctuating workloads, statutory deadlines, audit trails and competing priorities.\nExperience coordinating multiple teams and third parties, following up incomplete information and escalating risks or delays appropriately.\nStrong written communication skills, with experience explaining data protection requirements clearly to customers and non-specialists.\nExperience working with Microsoft 365, Adobe Acrobat Pro and secure file-sharing tools.\nExperience within motor insurance, claims or another regulated financial services environment would be valuable, particularly where third-party administrators or outsourced providers are involved.\nQualifications\nA recognised data protection or information governance qualification is desirable.\nPractical knowledge of the UK GDPR and Data Protection Act 2018 gained through relevant professional experience.\nStrong written and verbal English, with the ability to draft clear and accurate customer correspondence.\nGood numeracy, including the ability to monitor volumes, deadlines, response times and management information.\nWhat do we offer in return?\nA career that you define.\nOf course, we offer a competitive range of rewards and benefits to support you, but we know you expect all that. \nWhat you might not expect is a job where everyone has a voice, where volunteering in the community is part of the day job, and where everyone is encouraged to play a part towards our sustainability goals. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.\nOur culture: people first\nOur core values dictate how we live and work. We’re a group with independence and people at its heart - and a home for talent with a unique culture: the biggest small company in the world.\nBeing a people-first business has always been central to who we are. Our vision was to create an independent organisation with a distinctive culture that would survive and thrive through the people who shape it. Finding the most talented and entrepreneurial individuals to join the group has been, and will continue to be, key to our success.\n\nDiversity and inclusion\nAt DUAL, our people are our greatest strength. We are committed to building an open and inclusive culture where everyone feels trusted and that they belong. We work to ensure all candidates, employees, clients and business partners are treated with fairness and respect.\nWe want every candidate to be able to bring their best to the recruitment process, so if you require reasonable accommodation at any stage, please let us know and we will work with you to provide appropriate support.\nPermanent","description_format":"text","description_chars":6056,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Insurance Brokers & Agencies","Reinsurance"],"lifecycle":[{"event":"open","at":"2026-11-11T14:23:30Z"},{"event":"close","at":"2026-11-12T09:45:18Z"},{"event":"reopen","at":"2026-11-12T15:40:50Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-11-13T08:07:55+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":28,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-11-13T12:39:37Z"},"pay":null,"html_url":"https://alion.io/job/howden-data-rights-manager","json_url":"https://alion.io/job/howden-data-rights-manager.json","meta":{"generated_at":"2026-11-13T12:39:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25439,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":708547},"rest":"https://alion.io/mcp/rest/get_company?id=708547"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhowden-data-rights-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhowden-data-rights-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhowden-data-rights-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/howden-data-rights-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhowden-data-rights-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4073115}},{"tool":"search_jobs","arguments":{"company":"howdengroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4073115},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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