{"id":1581982,"url":"https://alion.io/job/howmet-customer-account-manager","title":"Customer Account Manager","company":{"id":2065140,"name":"Howmet Aerospace","domain":"howmet.com","url":"https://alion.io/company/howmet","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":79,"open_postings":44,"ghost_share":0,"stale_share":0.841,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Marketing","role_family":"Marketing","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Cincinnati, United States","Rochester, United States","Cleveland, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":106000,"max_usd":199000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":226},"experience_years_min":10,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true},{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-07-06T18:35:03Z","employer_posted_date":"2026-07-06","last_verified_at":"2026-10-27T23:46:42Z","board_verified":true,"closed_at":null,"days_open":113,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":113},"description":"Howmet Engines is currently seeking seasoned, working level Customer Account Managers, responsible for the casting, coating, and machining business. Position will be based out of Cincinnati, Ohio or can be based out of any US Engines location.\nEssential Duties and Responsibilities: This is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.\nServe as the key primary working level customer interface for the designated account.\nDevelop, manage and lead a team of customer account representatives to foster winning outcomes for the account.\nDevelop strong, trusting and collaborative relationships with key customer contacts.\nUnderstand the customer’s organization, products and markets including related priorities, issues and opportunities to best position Howmet to serve customer needs.\nIdentify and prioritize customer business growth opportunities, leveraging key Howmet products and technical capabilities.\nDevelop and execute customer account plans to drive commercial strategies and monitor overall business health.\nRFQ coordination with Howmet sites including alignment of Howmet capabilities with specific customer needs.\nBusiness review preparation/oversight including financial analysis, internal presentation, quote preparation, submittal and customer follow up.\nOpen items tracking/resolution with Howmet sites to satisfy customer requirements and provide effective dispute mediation.\nCustomer scorecard analysis including quality and delivery performance correlation and communication.\nOversee concurrent engineering, joint customer cost reduction activity coordination.\nCustomer contract/terms and conditions maintenance and development including price and portfolio management, alloy elemental management activities, economic indices tracking and other key business items.\nStrong, collaborative approach supporting the annual Budget/Long Range Plan process with our sites and the customer.\nCustomer meeting coordination and related preparation assistance with Howmet sites.\nCustomer on time pay performance monitoring with assistance provided as required in coordination with Howmet sites and Credit organization.\nBasic Qualifications\nBachelor’s degree from an accredited institution.\nMinimum of 10 years sales related experience, with 5 years of aerospace industry.\nEmployees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.\nThis position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.\nAbility to travel 35% to 50% of the time domestically.\nPreferred Qualifications\nExperience with investment castings, coatings or in the machining of metal components.\nExceptional written/oral communication, negotiation, presentation and interpersonal skills.\nStrong organizational skills, ability to manage multiple projects and interact and communicate with all organization levels.\nDemonstrated ability to develop effective customer relationships.\nUnderstanding of basic terms and conditions documents and commercial agreements.\nStrong proficiency with MS Office (Word, Excel, PowerPoint, Outlook) and related computer skills.","description_format":"text","description_chars":3563,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-01T13:29:28Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 2","filings_12m":2,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":132500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.453,"p_room":0.28,"age_days":112,"expected_fill_days":42,"reasons":["conf:3","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/howmet-customer-account-manager","json_url":"https://alion.io/job/howmet-customer-account-manager.json","meta":{"generated_at":"2026-10-28T05:05:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6643,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2065140},"rest":"https://alion.io/mcp/rest/get_company?id=2065140"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhowmet-customer-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhowmet-customer-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhowmet-customer-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/howmet-customer-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhowmet-customer-account-manager"}]}