{"id":1468451,"url":"https://alion.io/job/hoxhunt-human-risk-management-platform-solution-engineer-apac","title":"Solution Engineer, APAC","company":{"id":678775,"name":"Hoxhunt Human Risk Management Platform","domain":"hoxhunt.com","url":"https://alion.io/company/hoxhunt-2","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":50000,"max_usd":127000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":24},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"GraphQL","optional":false},{"name":"ITSM","optional":false},{"name":"ServiceNow","optional":false},{"name":"SIEM","optional":false},{"name":"Splunk","optional":false},{"name":"Cortex XSOAR","optional":true},{"name":"Microsoft Entra ID","optional":true},{"name":"Microsoft Sentinel","optional":true},{"name":"Okta","optional":true}],"status":"live","first_seen_at":"2026-09-29T14:15:44Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-15T07:12:32Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Our mission and why it matters\nWe are on a mission to make humans the strongest security layer.\nHuman risk remains one of the biggest vulnerabilities and traditional awareness training is not enough. We take a different approach by combining AI-driven personalization, real threat detection, and behavioral science to actively protect people and organizations.\nWe don't just simulate risks. We build the tools that detect and stop them.\nWhy this role matters\nAt Hoxhunt, we transform human behavior into a powerful layer of cyber defense. We are looking for our first Solution Engineer in APAC to be the technical backbone of our regional customer journey. Being the \"first boots on the ground\" in Singapore, you will lead the technical charge in moving our APAC operations closer to our customers. You will operate across the entire customer lifecycle-from technical discovery and POCs to implementation, adoption, and expansion-ensuring successful conversions and long-term technical success for our enterprise customers.\nWhat you'll own and drive\nOwn the technical customer lifecycle: drive technical discovery, lead evaluations and POCs, and help drive technically complex implementation projects together with the onboarding team\n\nBuild and test customer integrations using the Hoxhunt GraphQL API to connect with SIEM/SOAR/ITSM platforms (Sentinel, Splunk, ServiceNow, etc.), webhooks, and reporting.\n\nIn complex cases, setting up and troubleshooting simulation deliverability by managing allowlisting, header analysis, quarantine, and gateway bypass rules (M365, Google Workspace, Proofpoint, Mimecast).\n\nLead architecture, security, and permission reviews with customer stakeholders-including SOC teams, IT, and security leadership-acting as their trusted technical advisor.\n\nReproduce customer-reported issues, perform root cause analysis independently, write clear bug reports with impact analysis, and hand off to the relevant development teams.\n\nSupport renewals, help mitigate churn risk, and assist with upsell opportunities by providing advanced technical solutions as the APAC customer base grows.\n\nComplete security questionnaires, RFPs, and vendor assessments in partnership with our sales and compliance teams.\n\nParticipate in customer kickoffs, check-ins, and ongoing technical engagement throughout the full post-sales lifecycle.\n\nWhat success looks like\nIn your first 3 months you'll: Build foundational knowledge of our products and the cybersecurity landscape, meet the global team, develop fluency in customer interactions from an SE perspective, and confidently guide customers through POC cycles and technical validations.\n\nBy month 6 you'll: Autonomously own complex technical customer engagements, actively shape APAC market positioning and new product rollouts, and operate as the definitive technical voice for our APAC customers while filling internal enablement gaps.\n\nWhat makes you thrive here\nYou have:\n7 or more years of relevant experience in Solution Engineering, Sales Engineering, Solutions Architecture, Technical Consulting, or a comparable customer-facing technical role.\n\nMeaningful experience operating across the entire customer lifecycle (pre-sales and post-sales) rather than exclusively being a pre-sales SE or post-sales technical resource.\n\nSignificant experience personally supporting large, technically complex enterprise organizations and investigating technical problems directly (logs, headers, API responses, permissions).\n\nStrong experience designing and implementing technical integrations in complex environments (APIs, automation workflows, authentication, data flows).\n\nFoundational knowledge of how mail flows within M365, on-premises Exchange, and Google Workspace environments-you don't need to be a seasoned admin, but you need to understand how these systems work well enough to troubleshoot deliverability and integration issues with customers.\n\nWorking knowledge of SIEM/SOAR ecosystems and an ability to understand how security platforms fit into a customer's broader IT architecture.\n\nA \"hacker mindset\"-you can investigate and solve problems independently without a full playbook, document your solutions clearly, and know when to pull in the global team.\n\nStrong commercial awareness and the ability to translate complex technical concepts into clear business outcomes for a CISO or business leader.\n\nComfort operating in a startup or scale-up environment where regional processes are still being built\n\nThis role is based in Singapore. and applicants must already have the right to work in Singapore.\n\nBonus points if you also:\nBring experience with Microsoft Sentinel, Splunk, XSOAR, or comparable platforms.\n\nHave foundational knowledge of Identity and Access Management (Entra ID, Okta, SailPoint, SSO, SCIM) and GraphQL.\n\nBring a background in cybersecurity SaaS, security operations workflows, or human risk management.\n\nSpeak Mandarin or Malay in addition to English\n\nWho you'll work with\nYou will be the first Solution Engineer on the ground in APAC, operating with high autonomy while collaborating seamlessly with a global organization. You will formally report to our Chief Customer Officer in Singapore with a dotted line to our Lead Solution Engineer in EMEA, and partner closely with the APAC sales team as well as Marketing, Customer Success, Product, Support, and Engineering. To set you up for success, you will spend your first few weeks onboarding at our Helsinki headquarters before our Lead Solution Engineer travels to Singapore to support you in person.\nWhat you can expect from us\nCompensation: Competitive salary depending on your experience.\n\nWorking ways: We work in a flexible, but hybrid work setting. You are expected to visit our Singapore office a minimum of 2 days a week.\n\nHigh performance meets high humanity: We bring an incredibly driven, high-impact energy to our work, but we leave our egos at the door. You will be surrounded by wildly talented, dedicated colleagues in an environment built on extreme kindness, support, and psychological safety.\n\nAuthentic trust & autonomy: We hire great people and trust them to do great work. You will find a culture free of micromanagement, giving you the autonomy to take real ownership, drive impact, and shape things early on.\n\nA product you can be proud of: It is incredibly rare in cybersecurity to build a multi-award-winning product that end-users genuinely love. You will join a fast-paced team making a real, measurable impact against cybercrime.\n\nThe perks that matter: Alongside this amazing community, you will enjoy extensive healthcare with other benefits and our beautiful office in Singapore.\n\nRecruitment Process\nScreening call with Talent Acquisition (30 min, remote)\n\nHiring Manager call (30-45 min, preferably live at our Singapore office)\n\nInterview with EMEA Lead Solution Engineer (60 min, remote)\n\nAssignment & panel interview (60 min, remote)\n\nReference checks and final offer\n\nAbout Hoxhunt\nHoxhunt was founded in 2016 by four visionaries. Today we are a global team of +300 amazing Hoxhunters advancing a truly AI-native category leader in human risk management, with key hubs in the United States, the United Kingdom, Singapore, and Finland. We are proud to be an award-winning, fast-growing software company, recognized by G2 and Gartner, named to TIME Magazine's list of the World's Top EdTech Companies, and featured for our innovation in major publications like Fast Company, TechCrunch, Forbes, and Inc.\nAs a multi-product company, Hoxhunt goes beyond traditional security awareness. We don't just educate employees through frequent, personalized, and behavior-changing cybersecurity training - we also actively build real threat intelligence and response tools that protect organizations against malicious cyberattacks every single day.\nBe among the first to know about our open positions. Drop your details in our Talent Community, and we will reach out when there is a match!","description_format":"text","description_chars":7963,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Malay","level":"All levels","optional":false}]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"Singapore","iso":"SG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Information Security","Incident Response"],"lifecycle":[{"event":"open","at":"2026-09-29T15:32:47Z"}],"visa":[],"liveness":{"score":71,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.79,"p_room":0.9,"age_days":15,"expected_fill_days":27,"reasons":["conf:2","velocity","win:mid"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/hoxhunt-human-risk-management-platform-solution-engineer-apac","json_url":"https://alion.io/job/hoxhunt-human-risk-management-platform-solution-engineer-apac.json","meta":{"generated_at":"2026-10-15T09:57:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14985,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678775},"rest":"https://alion.io/mcp/rest/get_company?id=678775"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhoxhunt-human-risk-management-platform-solution-engineer-apac"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhoxhunt-human-risk-management-platform-solution-engineer-apac"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhoxhunt-human-risk-management-platform-solution-engineer-apac"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hoxhunt-human-risk-management-platform-solution-engineer-apac\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhoxhunt-human-risk-management-platform-solution-engineer-apac"}]}