{"id":3007251,"url":"https://alion.io/job/hp-dfe-service-product-manager","title":"DFE Service Product Manager","company":{"id":2088298,"name":"HP","domain":"hewlett-packard.de","url":"https://alion.io/company/hewlett-packard-de","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":60,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ness Ziona, Israel"],"countries":["IL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":81000,"max_usd":231000,"period":"year","method":null,"sample_n":9319},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-21T14:14:00Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-22T09:26:33Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"DFE Service Product ManagerDescription -\nThe DFE team within the Service Product Quality (SPQ) Department is looking for a DFE Service Product Manager to join our team.\nThis role is responsible for managing a large installed base of more than 6,300 DFE systems worldwide and overseeing the entire product lifecycle, from new product introduction and field implementation through end-of-life management.\nThis position offers a unique opportunity to work across multiple disciplines, develop broad expertise, and contribute to strategic initiatives that impact both HP Indigo and our customers. It also provides significant opportunities for professional growth and career development.\nAs a DFE Service Product Manager, you will serve as the service focal point for the product, combining technical, business, and operational leadership to drive productivity, Total Customer Experience (TCE), and business improvements.\nThe role involves close collaboration with multiple organizations across HP Indigo, including R&D, Marketing, Operations, and regional service teams worldwide.\nResponsibilities\nLeading New Product Introduction (NPI) activities in accordance with the Product Lifecycle (PLC) process\nDefining and driving service strategies\nManaging field communications\nMonitoring and analyzing service KPIs\nOverseeing knowledge and documentation management\nSupervising escalations and known issues\nDriving continuous improvement initiatives across the product lifecycle\nQualifications\nProven experience in the digital printing industry -Must\nFamiliarity with Prepress, workflows, and DFE (Digital Front End) Solutions - Must\nExperience in software/system-oriented integration environments - Advantage\nBackground working within multidisciplinary global organizations - Advantage\nStrong technical and analytical capabilities\nExcellent project management and problem-solving skills\nA self-managing nature\nAbility to manage complex situations and drive cross-functional collaboration\nStrong presentation and communication skills\nExcellent English proficiency\nFlexibility to work with global teams across different time zones\n#LI-POST\nJob -\nEngineeringSchedule -\nFull timeShift -\nNo shift premium (Israel)Travel -\nRelocation -\nEqual Opportunity Employer (EEO)-\nHP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).\nPlease be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.\nFor more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal \"","description_format":"text","description_chars":3175,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Laptops","Printers & Scanners"],"lifecycle":[{"event":"open","at":"2026-10-21T14:14:00Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":15,"reasons":["conf:0","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/hp-dfe-service-product-manager","json_url":"https://alion.io/job/hp-dfe-service-product-manager.json","meta":{"generated_at":"2026-10-22T11:10:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8955,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2088298},"rest":"https://alion.io/mcp/rest/get_company?id=2088298"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhp-dfe-service-product-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhp-dfe-service-product-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhp-dfe-service-product-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hp-dfe-service-product-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhp-dfe-service-product-manager"}]}