{"id":3057169,"url":"https://alion.io/job/hp-direct-collections-analyst-evergreen","title":"Direct Collections Analyst Evergreen","company":{"id":2088298,"name":"HP","domain":"hewlett-packard.de","url":"https://alion.io/company/hewlett-packard-de","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":136,"ghost_share":0,"stale_share":0.993,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tlaquepaque, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":21000,"max_usd":49000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":778},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2025-07-23T00:00:00Z","employer_posted_date":"2025-07-23","last_verified_at":"2026-10-23T21:38:12Z","board_verified":true,"closed_at":null,"days_open":457,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":457},"description":"Direct Collections Analyst EvergreenDescription -\nThe following posting is a pipeline requisition, meant to accumulate candidates for this role. Qualified applicants will be contacted in concert with the approval and publication of identical, approved positions within HP. Candidates who identify with a group that is historically underrepresented in the technology sector including by not limited to, African American, Latino, Native American, individuals with disabilities and veterans are encouraged to apply.\nAt HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness and just be you!\nAs a Collections Analyst within our Global Direct Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process, and finding solutions on how to improve HP and customer interlock and accelerate cash flow.\nWhat will your day consist of?\nBuilding a strategic relationship with customers, understanding their business models, identifying challenges in the payment process, and finding solutions to improving payments and accelerating cash-flow\n\nSending consolidated account statements, to our AP contacts, who are usually part of centralized teams\n\nLogging the disputes raised by the customers and follow-up with internal and external stakeholders for resolution\n\nConducting critical calls with different Order Management groups, to review the status of the disputes, negotiate and agree on resolution timelines\n\nHaving Ad-hoc calls with Accounts Payable representatives for different Accounts Receivable reconciliations\n\nFollowing up with Customers’ Requestors (POs’ creators) to obtain a faster resolution on different cases.\n\nCommunicate and have a close partnership with Credit Analysts, Sales, Account Management teams to take appropriate financial decisions\n\nEscalating up to Director and VP level the cases without a clear resolution path\n\nLeading and/or participating in business enhancement projects across countries/ regions.\n\nJoin us if you have:\nBachelor's or master’s degree in Finance, Administration, business, economics, or similar\n\nAdvanced English language skills, knowledge of additional languages will be a plus\n\n2-4 years of experience in collection, customer service, accounts payable or receivable\n\nUnderstanding of collection strategies and financial concepts.\n\nGood communication, negotiation, and conflict resolution skills.\n\nAbility to build relationships across teams and cultures\n\nUnderstanding of Quote to Cash process.\n\nJob -\nFinanceSchedule -\nFull timeShift -\nNo shift premium (Mexico)Travel -\nRelocation -\nEqual Opportunity Employer (EEO)-\nHP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).\nPlease be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.\nIf you’d like more information about HP’sEEO Policy or your EEO rights as an applicant under the law, please click here:Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law - Supplement","description_format":"text","description_chars":3686,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Laptops","Printers & Scanners"],"lifecycle":[{"event":"open","at":"2026-10-22T04:18:02Z"}],"visa":[],"liveness":{"score":1,"band":"cold","label":"Long shot","p_open":1,"p_active":0.05,"p_room":0.28,"age_days":457,"expected_fill_days":17,"reasons":["conf:0","stale_co","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/hp-direct-collections-analyst-evergreen","json_url":"https://alion.io/job/hp-direct-collections-analyst-evergreen.json","meta":{"generated_at":"2026-10-23T22:25:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5144,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2088298},"rest":"https://alion.io/mcp/rest/get_company?id=2088298"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhp-direct-collections-analyst-evergreen"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhp-direct-collections-analyst-evergreen"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhp-direct-collections-analyst-evergreen"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hp-direct-collections-analyst-evergreen\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhp-direct-collections-analyst-evergreen"}]}