{"id":2343861,"url":"https://alion.io/job/hp-hp-amplify-program-support-consultant","title":"HP Amplify Program Support Consultant","company":{"id":2088298,"name":"HP","domain":"hewlett-packard.de","url":"https://alion.io/company/hewlett-packard-de","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15000,"max_usd":31000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":12},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T11:52:12Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-12T22:48:16Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"HP Amplify Program Support ConsultantDescription -\nThe HP Partner Learning Support Team is the first and most important point of contact for HP Amplify Program Partners. Team responds to questions related to the HP Amplify Partner Program and any partner program requirements that require HP certifications.\nMain responsibilities:\nServe as a primary point of contact for partner and customer learning support, ensuring timely, accurate, and professional resolution of inquiries.\nProvide expert guidance on training programs, certifications, learning paths, and learning systems by leveraging appropriate tools, resources, and business processes.\nManage complex learning-related requests, conduct issue analysis, and collaborate with cross-functional teams to drive effective resolution.\nMonitor and communicate training completion, certification status, compliance requirements, and learning progress to partners and stakeholders.\nBuild and maintain strong relationships with partners and internal stakeholders through proactive communication and a customer-focused approach.\nIdentify trends, recurring issues, and process improvement opportunities to enhance the learner’s experience and operational efficiency.\nEnsure adherence to established service levels, communication standards, policies, and operational procedures.\nContribute to knowledge management activities, including documentation updates, process standardization, and sharing of best practices.\nSupport onboarding, mentoring, and knowledge transfer activities to help drive consistency within the team.\nParticipate in projects and initiatives related to learning operations, process optimization, system enhancements, and continuous improvement.\nKnowledge and Skills:\nStrong customer and partner service orientation with a commitment to professionalism, integrity, and confidentiality.\nExcellent verbal and written communication skills, with the ability to explain complex information clearly and effectively.\nProven ability to manage multiple priorities, meet deadlines, and perform effectively in a fast-paced environment.\nStrong analytical and problem-solving skills, with the ability to resolve complex learning and certification-related issues.\nExperience collaborating with global, cross-functional, and remote teams to deliver business outcomes.\nAbility to build and maintain effective relationships with partners, customers, and internal stakeholders.\nStrong organizational skills and attention to detail, ensuring accuracy and quality in all deliverables.\nProficiency in learning management systems, Microsoft 365 applications, and customer support tools.\nContinuous improvement mindset with a focus on process optimization and operational excellence.\nAbility to work independently, take ownership of deliverables, and contribute to team success.\nEducation and Experience Required:\nFirst-level university degree or equivalent experience (Business Administration, Human Resources, Learning & Development, Communications, or a related field).\n3+ years of experience in learning operations, customer support, partner enablement, training administration, or a related field.\nExperience supporting learning programs, certification processes, and customer inquiries.\nStrong stakeholder management, communication, and problem-solving skills.\nExperience working in a global, cross-functional environment.\nProficiency with Microsoft 365 and learning or customer support systems.\nWe love our work environment. We think you will too:\nIt’s a friendly atmosphere with supportive leaders to bring your creativity to max\nWork-life balance support including flex-time arrangements and work from home opportunities\nCorporate Social Responsibility initiatives to help you make an impact to communities at large\nJob -\nHuman ResourcesSchedule -\nFull timeShift -\nNo shift premium (India)Travel -\nNoRelocation -\nNoEqual Opportunity Employer (EEO)-\nHP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).\nPlease be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.\nFor more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal \"","description_format":"text","description_chars":4818,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Laptops","Printers & Scanners"],"lifecycle":[{"event":"open","at":"2026-10-12T11:52:12Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":5,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-10-13T00:56:18Z"},"pay":null,"html_url":"https://alion.io/job/hp-hp-amplify-program-support-consultant","json_url":"https://alion.io/job/hp-hp-amplify-program-support-consultant.json","meta":{"generated_at":"2026-10-13T00:56:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1346,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2088298},"rest":"https://alion.io/mcp/rest/get_company?id=2088298"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhp-hp-amplify-program-support-consultant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhp-hp-amplify-program-support-consultant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhp-hp-amplify-program-support-consultant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hp-hp-amplify-program-support-consultant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhp-hp-amplify-program-support-consultant"}]}