{"id":2665902,"url":"https://alion.io/job/hp-inc-india-benefits-coordinator","title":"India: Benefits Coordinator","company":{"id":2834225,"name":"H&P","domain":"hpinc.com","url":"https://alion.io/company/hpinc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":14,"ghost_share":0,"stale_share":0.929,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Panaji, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":4500,"max_usd":7500,"period":"year","method":"role_seniority_country_remote_cell","sample_n":24},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-05T00:00:00Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-30T10:47:05Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"At H&P, our people are our strength.\nAt a Glance:\nThe Benefits Coordinator acts as the first point of contact within the Total Rewards HR Shared Services for issues and requests from prospective, current and former employees and managers. Responsible for responding to employee questions and inquiries about employee benefit programs and human resources policies. Maintains information systems, prepares appropriate documentation, and processes paperwork. Helps to resolve matters pertaining to Total Rewards programs.\nWhat you will do: \nFirst point of person-to-person contact to answer questions about employee benefits programs (medical, dental, vision, life insurance disability, spending accounts and retirement plans), processes, and tools.\nProvides a positive employee experience while addressing in-scope inquiries, issues and requests; escalates to appropriate tier or third-party providers as needed, following up to ensure customer needs are efficiently and effectively addressed.\nProcess vendor invoices by reviewing for accuracy, resolving discrepancies, coordinating approvals, and supporting timely payment.\nServe as a trusted resource for employees questions related to benefits enrollment, eligibility, and life events.\nProcesses administrative tasks and data transactions that are related to Total Rewards programs including appropriate documentation for enrollment.\nProvide first point contact with open enrollment activities including user acceptance testing in Workday.\nResponsible for the timely resolution of employee issues and HR system transactions.\nSupport leader and employee self-service processes in Workday (HRIS) by providing real time support.\nUtilizes standard tools and inquiry handling process to accurately and completely document issues and resolutions (ServiceNow, FAQs, etc.).\nWorks to achieve established serviced level metrics and goals.\nOccasional project work as assigned.\nAdheres to predetermined schedules and work standards.\nDemonstrates the H&P Company values: Actively C.A.R.E., Customer First, One Team, Do the Right Thing, and Relentless Innovation.\nWhat you need:\n2+ years of related experience required\nExcellent Customer Service Skills and ability to perform basic tasks\nPossesses good written and oral communication skills and a professional demeanor\nIntermediate knowledge of Microsoft Excel and Microsoft Office applications\nAbility to maintain a high level of confidentiality\nAbility to work independently\nExcellent time management, organizational, prioritization, and follow-up skills\nStrong attention to detail\nNot a must, but a plus\nKnowledge of Workday preferred\nPrevious experience utilizing HR Information Systems preferred\nPrevious experience utilizing knowledge and case management systems preferred.\nPrevious benefits experience preferred\nThank you for your interest in joining our team!","description_format":"text","description_chars":2854,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Motors, Drives & Motion Control","Oil & 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