{"id":1953042,"url":"https://alion.io/job/hp-inc-public-sector-process-manager","title":"Public Sector Process Manager","company":{"id":72,"name":"HP Inc.","domain":"hp.com","url":"https://alion.io/company/hewlett-packard","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":149,"ghost_share":0,"stale_share":0.685,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Las Rozas de Madrid, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":62000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":16},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-10-06T10:54:59Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-12T09:29:06Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Public Sector Process ManagerDescription -\nJob Summary\nThis role is responsible for owning moderately complex operational processes, collaborating with stakeholders to improve processes, and maintaining accurate documentation. The role implements quality control measures, generates comprehensive reports, and provides recommendations for enhancements. The role focuses on customer satisfaction, evaluates technology solutions, and participates in training programs to develop expertise in relevant areas. Responsibilities\nOwns a moderately complex operational process, such as configuration & quote, deal coordination, bid management, margin analysis, Customer Resource Management, revenue recognition, invoicing, or organizational sales reporting.\nCollaborates with various stakeholders, including cross-functional teams and external partners, to align processes with organizational goals.\nMaintains and updates process documentation, including standard operating procedures (SOPs), to ensure accuracy and consistency.\nImplements quality control measures, conducts audits, and monitors key performance indicators (KPIs) to maintain high process standards.\nGenerates comprehensive reports on process performance and communicates findings and recommendations to senior management.\nProvides input and recommendations for process enhancements, automation, and optimization to drive efficiency and productivity.\nAddresses and resolves moderately complex operational issues and escalations, ensuring minimal disruption to business operations.\nFocuses on enhancing customer satisfaction by improving processes that directly impact the customer experience.\nEvaluates and recommends technology solutions to enhance operational processes and support digital transformation efforts.\nDevelops expertise in relevant areas, stays updated on industry trends, and participates in training and skill development programs. Education & Experience Recommended\nFour-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.\nTypically has 2-4 years of work experience, preferably in sales, operations management, project management, process improvement, or a related field or an advanced degree with little or no work experience. Preferred Certifications\nCertified Sales Operations Professional (CSOP) Knowledge & Skills\nAccounting\nAgile Methodology\nAuditing\nAutomation\nBusiness Operations\nBusiness Process\nBusiness Requirements\nChange Management\nContinuous Improvement Process\nData Analysis\nFinance\nKey Performance Indicators (KPIs)\nLean Manufacturing\nLean Six Sigma\nProcess Improvement\nProject Management\nSAP Applications\nSix Sigma Methodology\nSupply Chain\nWorkflow Management Cross-Org Skills\nEffective Communication\nResults Orientation\nLearning Agility\nDigital Fluency\nCustomer Centricity Impact & Scope\nImpacts immediate team and acts as an informed team member providing analysis of information and limited project direction input. Complexity\nResponds to routine issues within established guidelines. Disclaimer\nThis job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.\nJob -\nSales OperationsSchedule -\nFull timeShift -\nNo shift premium (Spain)Travel -\nRelocation -\nEqual Opportunity Employer (EEO)-\nHP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).\nPlease be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.\nFor more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal \"","description_format":"text","description_chars":4440,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Government","Computer Peripherals","3D Printers & Additive Manufacturing","Printers & Scanners"],"lifecycle":[{"event":"open","at":"2026-10-06T10:54:59Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":5,"expected_fill_days":22,"reasons":["conf:3","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/hp-inc-public-sector-process-manager","json_url":"https://alion.io/job/hp-inc-public-sector-process-manager.json","meta":{"generated_at":"2026-10-12T15:10:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23983,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":72},"rest":"https://alion.io/mcp/rest/get_company?id=72"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhp-inc-public-sector-process-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhp-inc-public-sector-process-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhp-inc-public-sector-process-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hp-inc-public-sector-process-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhp-inc-public-sector-process-manager"}]}