{"id":1141734,"url":"https://alion.io/job/hp-inc-senior-operational-account-manager","title":"Senior Operational Account Manager","company":{"id":72,"name":"HP Inc.","domain":"hp.com","url":"https://alion.io/company/hewlett-packard","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":110,"ghost_share":0,"stale_share":0.718,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-09-23T05:45:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-09-23T12:23:59Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-23T05:41:20Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Senior Operational Account ManagerDescription -\nApplies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on\ncomplex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.\nLeads and/or provides expertise to functional project teams and may participate in cross-functional\ninitiatives. Acts as an expert providing direction and e2e execution to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower-level employees. Project management experience, Leading transformation and digital enablement for Partner ecosystem\nResponsibilities:\nConducts and reviews highly complex operational analysis.\nManages the operational business relationship of mid- size to large domestic accounts;\nserves on account team.\nActs as a point of escalation and collaborates with other functions to drive resolution of\noperational issues of medium to high complexity, in support of the customer/partner\nrequirements.\nRepresents the customer/partner needs and provides business requirements to projects of moderate to high complexity.\nPrepares and runs operational performance reviews with the customer/partner and\nsupports improvement plans.\nConsults and advises on operational matters of medium complexity to internal clients at\npeer levels and above.\nProactively communicates operational process changes to customers/partners and internal clients; supports the implementation phase.\nEducation and Experience Required:\nFirst-level university degree or equivalent experience; may have advanced university\ndegree.\nTypically 4-6 years of related experience, preferably in Sales/Customer/Partner Operations, supply chain, customer service and support management.\nTypically 3-4 years of experience supporting large accounts.\nKnowledge and Skills:\nDeveloping consulting, negotiation and influence skills.\nSolid understanding of core HP businesses and the revenue cycle.\nSuperior research and analytical skills.\nGood knowledge of Microsoft Office tools, particularly Excel, Word, Power BI, AI/ML and PowerPoint.\nDemonstrated project management skills such as planning, execution and implementation.\nExcellent communication skills (e.g. written, verbal, presentation); mastery in English and local language as well as other languages as required.\nProven ability to collaborate and network with other groups and functions to reach business objectives, in support of the customer/partner requirements.\nProven ability to establish and maintain good relationships with external customers/partners on peer level and one level above\nBasic financial and business acumen.\nJob -\nSales OperationsSchedule -\nFull timeShift -\nNo shift premium (India)Travel -\nRelocation -\nNoEqual Opportunity Employer (EEO)-\nHP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).\nPlease be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.\nFor more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal \"","description_format":"text","description_chars":4030,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Consumer Electronics","Hardware","Laptops"],"lifecycle":[{"event":"open","at":"2026-09-23T12:23:59Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":21,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-09-23T13:56:01Z"},"pay":null,"html_url":"https://alion.io/job/hp-inc-senior-operational-account-manager","json_url":"https://alion.io/job/hp-inc-senior-operational-account-manager.json","meta":{"generated_at":"2026-09-23T13:56:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}