{"id":1141732,"url":"https://alion.io/job/hp-inc-service-master-data-specialist","title":"Service master data specialist","company":{"id":72,"name":"HP Inc.","domain":"hp.com","url":"https://alion.io/company/hewlett-packard","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"C","score":62,"open_postings":189,"ghost_share":0.439,"stale_share":0.413,"repost_share":0.423,"time_to_fill_p50_days":21,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India","Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":82000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":158},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-09-23T12:23:59Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-24T00:01:00Z","board_verified":false,"closed_at":"2026-09-24T00:01:00Z","days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Service master data specialistDescription -\nJob Summary\nApplies specialized skills to develop new concepts and complete tasks innovatively and effectively. Possesses expert knowledge of the job's general and technical aspects. Handles highly complex assignments independently, using judgment, initiative, and technical expertise to solve problems. Frequently creates methods and procedures for new tasks and may supervise other employees.\nProvide comprehensive support for new proudct setup including cost and pricing setup.\nManage queries and escalation related to product setup.\nAddress complex sku system dependencies and ensure accurate data entry.\nResponsibilities\nProvides day to day support for new product setup end to end in S4 system and other required systems for other activites including cost and pricing.\nEscalation management - Ensure each escalation responded to stakeholders and issues are fixed with in 3 days to maintain customer satisfaction.\nLead projects cross collaboration with other teams to deliver results.\nData Accuracy and Quality: Ensure team achieve 100% in quality control\nProcessing each tickets as per the TAT - Coordinate and ensure tickets are managed and closed on time.\nHelps in resolving complex service master data issues.\nEnsuring accurate documentation and record maintenance.\nCommunicates effectively with both internal teams and external customers.\nAssists in daily operation to the team members , provide training and onboarding new team members.\nCollects feedback from stakeholders and customers to identify areas for improvement and make recommendations for changes to products, services master data setup.\nEducation & Experience Recommended\nHigh school diploma and university graduate.\nTypically has 10 years of related working experience in material master data setup and preferably familiar with systems such as SAP S4 Hana, MPO, C4, i-cost, phweb, CReST etc\nPreferred Certifications\nNA\nKnowledge & Skills\nApplication Knowledge: SAP S/4 Hana, MPO, C4, i-cost, phweb, CReST etc\nMaterial master data setup\nDigital transformation\nCross-Org Skills\nEffective Communication\nResults Orientation\nLearning Agility\nDigital Fluency\nCustomer Centricity\nImpact & Scope\nImpacts multiple departments and leads large, cross-division functional teams or projects. Complexity\nWorks on assignments that are highly complex in nature where a strong degree of initiative and technical knowledge are required to resolve problems. Disclaimer\nThis job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. #LI-POST\nJob -\nSales OperationsSchedule -\nFull timeShift -\nNo shift premium (India)Travel -\nRelocation -\nEqual Opportunity Employer (EEO)-\nHP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).\nPlease be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.\nFor more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal \"","description_format":"text","description_chars":3815,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Consumer Electronics","Hardware","Laptops"],"lifecycle":[{"event":"open","at":"2026-09-23T12:23:59Z"},{"event":"close","at":"2026-09-24T00:01:00Z"}],"liveness":null,"pay":null,"html_url":"https://alion.io/job/hp-inc-service-master-data-specialist","json_url":"https://alion.io/job/hp-inc-service-master-data-specialist.json","meta":{"generated_at":"2026-09-24T21:53:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"subnet","units_charged":1,"used_today":171,"day_limit":5000,"remaining_today":4829,"minute_limit":60,"resets_at":"2026-09-25T00:00:00Z"}}}