{"id":2258354,"url":"https://alion.io/job/hp-oem-technical-customer-manager","title":"OEM Technical Customer Manager","company":{"id":2088298,"name":"HP","domain":"hewlett-packard.de","url":"https://alion.io/company/hewlett-packard-de","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Houston, United States","Fort Collins, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":116150,"max":182400,"currency":"USD","period":"year","gross":null,"usd_annual":182400},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Kanban","optional":false},{"name":"Scrum","optional":false}],"status":"live","first_seen_at":"2026-09-17T00:00:00Z","employer_posted_date":"2026-09-17","last_verified_at":"2026-10-11T22:17:02Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"OEM Technical Customer ManagerDescription -\nHP’s vision is to engineer experiences that amaze. With the heart, creativity, and energy of a startup-and the brain, muscle, and determination of a Fortune 100 corporation-we continue to deliver groundbreaking technologies that build on our 80+ year legacy of innovation.\nThe OEM team within Personal Systems has been serving OEM customers for over 40 years, delivering tailored solutions that empower their unique intellectual property across verticals such as Healthcare & Life Sciences, Industrial & Manufacturing, Transportation & Logistics, and Media & Entertainment.\nThe OEM Technical Customer Manager is a strategic and technical leader responsible for providing white-glove program management and technical consultation to HP’s top OEM accounts. This role sits within the Advanced Compute Solutions group and serves as a trusted advisor to both internal teams and external partners.\nYou will drive alignment between customer needs and HP’s internal capabilities, lead cross-functional collaboration, and serve as the subject matter expert on HP’s OEM offerings. If you thrive in ambiguity, are passionate about technology, and excel in enterprise sales or business development environments, we want to hear from you.\nCore Responsibilities\nServe as the technical lead for global OEM accounts.\n\nProvide roadmap and planning insights (platform, commodity, regulatory).\n\nSupport sales teams during customer engagements and visits.\n\nAct as a pre-sales technical consultant for Advanced Compute Solutions.\n\nLead change management efforts (SCRs, lifecycle influence, LTB planning).\n\nNavigate and resolve “grey space” where processes are undefined or inconsistent.\n\nMaintain active engagement with CSS engineering to support current and future development.\n\nCreate and deliver roadmap and planning content.\n\nDefine Lifecycle Agreements and draft Long-Life documentation.\n\nLead internal cadence across HP’s Big 3 teams.\n\nDrive customer NPI projects and integration into Custom Services (CIS).\n\nInterface between OEM and HP R&D teams.\n\nAbout You\nStructured and proactive problem-solver who thrives in ambiguity.\n\nDeeply customer-curious with strong relationship-building skills.\n\nTechnically fluent and comfortable engaging with engineers and developers.\n\nPersuasive communicator who uses data to influence decisions.\n\nCollaborative leader who thrives in a matrixed organization.\n\nPassionate change agent who inspires continuous improvement.\n\nAccountable owner who takes initiative and shares success.\n\nResilient and results-driven, regardless of scale or complexity.\n\nStrong written and verbal communication skills across all organizational levels.\n\nExperienced in program management and strategic planning.\n\nAble to balance customer collaboration with assertive decision-making.\n\nEducation and Experience\nMinimum 7+ years in enterprise sales or business development.\n\nPreferred: 3+ years in Data Science, Analytics, or Business Intelligence.\n\nBachelor’s degree required; Masters degree preferred in Business Administration or a technical field.\n\n Knowledge & Skills\nAgile Methodology\nAutomation\nChange Management\nComputer Science\nContinuous Improvement Process\nJIRA\nKanban Principles\nLean Manufacturing\nMilestones (Project Management)\nNew Product Development\nProcess Improvement\nProduct Management\nProject Engineering\nProject Management\nProject Planning\nProject Schedules\nRisk Management\nScrum (Software Development)\nSoftware Development\nSprint Planning\nThe pay range for this role is $116,150 to $182,400 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.\nBenefits:\nHP offers a comprehensive benefits package for this position, including:\nHealth insurance\n\nDental insurance\n\nVision insurance\n\nLong term/short term disability insurance\n\nEmployee assistance program\n\nFlexible spending account\n\nLife insurance\n\nGenerous time off policies, including;\n\n4-12 weeks fully paid parental leave based on tenure\n\n11 paid holidays\n\nAdditional flexible paid vacation and sick leave (US benefits overview)\n\nThe compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.\nPosting Expiration Date: 11/01/2026\nJob -\nEngineeringSchedule -\nFull timeShift -\nNo shift premium (United States of America)Travel -\nRelocation -\nEqual Opportunity Employer (EEO)-\nHP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).\nPlease be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.\nFor more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal \"","description_format":"text","description_chars":5511,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Equity","Health insurance","Life insurance","Parental leave","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Laptops","Printers & Scanners"],"lifecycle":[{"event":"open","at":"2026-10-11T04:25:56Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.303,"p_room":0.35,"age_days":25,"expected_fill_days":5,"reasons":["conf:2","win:tail","comp:brand"],"computed_at":"2026-10-12T00:56:53Z"},"pay":{"stated_usd_annual":182400,"is_top_pay":true},"html_url":"https://alion.io/job/hp-oem-technical-customer-manager","json_url":"https://alion.io/job/hp-oem-technical-customer-manager.json","meta":{"generated_at":"2026-10-12T00:56:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":945,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2088298},"rest":"https://alion.io/mcp/rest/get_company?id=2088298"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhp-oem-technical-customer-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhp-oem-technical-customer-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhp-oem-technical-customer-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hp-oem-technical-customer-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhp-oem-technical-customer-manager"}]}