{"id":2544500,"url":"https://alion.io/job/hp-operational-process-management-2","title":"Operational Process Management 2","company":{"id":2088298,"name":"HP","domain":"hewlett-packard.de","url":"https://alion.io/company/hewlett-packard-de","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tlaquepaque, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":57000,"max_usd":134000,"period":"year","method":"role_seniority_country_cell","sample_n":12},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-14T16:27:37Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T06:01:23Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Operational Process Management 2Description -\nJob Summary\nThis role is responsible for leading a team of individual contributors within the sales operations function, providing guidance, and handling challenges while ensuring alignment with organizational goals. The role manages operational processes across the sales cycle, nurtures strategic relationships, and shares expertise with the internal teams. The role focuses on driving continuous process improvement and enhancing the team’s performance while ensuring compliance with policies. Responsibilities\nManages a team of individual contributors and supervisors across multiple job families within the sales operations function providing guidance and ensuring they are aligned with the organization's goals and objectives.\nSets the direction for assigned teams and holds accountability for the deliverables while managing expenses effectively.\nFosters strategic relationships with clients and internal stakeholders to create cutting-edge solutions for customers and partners, leveraging both internal and external resources.\nManages the execution of operational processes across a complete sales cycle to meet service-level objectives and targets.\nOffers consulting expertise to project and account teams in developing customer-centric solutions and provides feedback on processes and capabilities.\nEnsures that expense objectives are met while maintaining the team's effectiveness in supporting sales operations.\nDrives continuous improvement in sales operations processes to enhance efficiency and effectiveness.\nManages recruitments, performance goals, and career development, ensuring the availability of necessary tools and resources to support the team and optimize processes.\nUtilizes customer and sales data to generate insights for customer and business decisions.\nEnsures all customer issues and concerns are addressed, resolved, or escalated in compliance with legal and organizational policies. Education & Experience Recommended\nFour-year or Graduate Degree in Sales, Marketing, Business Administration, Accounting, or any other related discipline or commensurate work experience or demonstrated competence.\nTypically has 7-10 years of job-related experience or 5-7 years of management experience, preferably in sales, sales support, people management, sales process improvement, or a related field. Preferred Certifications\nCertified Sales Operations Professional (CSOP)\nProject Management Professional (PMP) Certification Knowledge & Skills\nBalancing (Ledger/Billing)\nBusiness Development\nBusiness To Business\nCash Register\nCustomer Relationship Management\nDashboard\nData Analysis\nFinance\nKey Performance Indicators (KPIs)\nMarketing\nMerchandising\nProcess Improvement\nSales Management\nSales Operations\nSales Process\nSales Prospecting\nSales Strategy\nSales Support\nSalesforce\nSelling Techniques Cross-Org Skills\nCustomer Centricity\nPrioritization\nResilience\nTeam Management\nStrategic Thinking Impact & Scope\nImpacts function and leads projects requiring understanding of multiple disciplines or areas of HP. Complexity\nUses managerial concepts and company objectives to resolve issues in creative and effective ways. Disclaimer\nThis job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.\nJob -\nSales OperationsSchedule -\nFull timeShift -\nFirst Shift (Mexico)Travel -\nRelocation -\nEqual Opportunity Employer (EEO)-\nHP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).\nPlease be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.\nFor more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal \"","description_format":"text","description_chars":4530,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Laptops","Printers & Scanners"],"lifecycle":[{"event":"open","at":"2026-10-14T16:27:37Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":5,"reasons":["conf:4","velocity","win:early","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/hp-operational-process-management-2","json_url":"https://alion.io/job/hp-operational-process-management-2.json","meta":{"generated_at":"2026-10-15T07:45:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11644,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2088298},"rest":"https://alion.io/mcp/rest/get_company?id=2088298"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhp-operational-process-management-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhp-operational-process-management-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhp-operational-process-management-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hp-operational-process-management-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhp-operational-process-management-2"}]}