{"id":3018496,"url":"https://alion.io/job/hp-principal-consumer-services-product-owner","title":"Principal Consumer Services Product Owner","company":{"id":2088298,"name":"HP","domain":"hewlett-packard.de","url":"https://alion.io/company/hewlett-packard-de","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":156,"ghost_share":0,"stale_share":0.859,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Product","role_family":"Product","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Houston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":132000,"max_usd":256000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1090},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Scrum","optional":false}],"status":"live","first_seen_at":"2026-08-03T00:00:00Z","employer_posted_date":"2026-08-03","last_verified_at":"2026-11-06T09:18:31Z","board_verified":true,"closed_at":null,"days_open":95,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":95},"description":"Principal Consumer Services Product OwnerDescription -\nJob Summary\nThis role is responsible for defining, planning, and executing the platform strategy, collaborating with various teams to deliver software solutions that delight customers and enhance our Consumer & Small and Medium Business (SMB) Subscription offerings. The role plans and manages technical programs or projects, effectively steering them to meet specific roadmap and feature objectives. The role develops a comprehensive software vision and roadmap for product initiatives.\nOwn and drive end-to-end product management for digital solutions that enable and scale subscription-based services offerings\n\nOperate as a hybrid Technical Program Manager + Domain expert, bridging business needs, operational workflows, and technical delivery to define digital capabilities, functional components, and integration requirements.\n\nLead cross-functional requirements discovery and refinement, converting business problems into clear, testable requirements and delivery-ready backlog artifacts managed in JIRA.\n\nManage business expectations and executive communications to key stakeholders (Product, GTM, Legal, Engineering, Software, IT, Supply Chain, Finance) on the proposed roadmap and drive trade off decisions\n\nCore Responsibilities (What you will do):\nProduct / Solution Management\nPlays a leadership role and drives the progress of the end to end digital solution across subscription experiences (enrollment, billing, servicing, lifecycle operations).\n\nTranslate business objectives into capabilities and features, ensuring traceability from strategy → epics → features → stories → acceptance criteria.\n\nLeads cross-functional teams through agile development process, including sprint planning, daily standups and retrospectives\n\nMaintain alignment between product roadmap, operational readiness, and delivery sequencing across internal partner teams.\n\nRecommend product requirements and definitions to align stakeholder needs.\n\nManage the feature parity for multiple subscription offers in multiple Geo countries - optimize the roadmap for scale and speed while aligning stakeholder needs and balancing system readiness\n\nDemonstrates process improvement and project management experience, preferably with the implementation of large projects\n\nAdvises key stakeholders on the portfolio strategy across all phases of the lifecycle.\n\nRequirements Engineering & Backlog Ownership (JIRA)\nFacilitate structured requirements discovery to capture:\nBusiness objectives, scope boundaries, assumptions, constraints, risks, and dependencies\n\nEnd-to-end workflow requirements, exception handling, and operational controls\n\nCreate and manage high-quality JIRA artifacts (epics, features, user stories, enablers) with:\nClear problem statements and outcomes\n\nDetailed functional requirements and non-functional requirements (NFRs)\n\nAcceptance criteria, validations, and test considerations\n\nEnsure backlog readiness for development through grooming, prioritization, and dependency management.\n\nCross-Functional Facilitation & Stakeholder Management\nPlan, lead, and document business + technical workshops to converge on solution design and operational feasibility.\n\nIdentify, engage, and consult subject matter experts (SMEs) to build comprehensive requirements across complex domains (e.g., billing, invoicing, payments, finance, logistics, regulatory).\n\nDrive decision-making through tradeoff analysis (cost/benefit, timeline, risk) and clearly communicate outcomes.\n\nSolution Design & Operational Enablement\nPartner with architects/designers to define functional decomposition, integrations, data flows, and business rules.\n\nEnsure solutions support operational execution needs, including:\nMonitoring/controls, auditability, exception management, and support readiness\n\nProduce delivery-ready functional artifacts (as applicable):\nProcess flows, use cases, state transitions, business rules catalogs, interface/event requirements, and reporting needs.\n\nDelivery Partnership & Lifecycle Support\nPartner with engineering teams to support implementation through:\nSprint planning inputs, scope clarifications, and change control\n\nUAT readiness, defect triage, and release validation\n\nCoordinate with partner orgs and downstream consumers (e.g., TIO, CSS, support operations) to ensure integrated outcomes.\n\nTypical Solution Areas You May Drive (Examples)\nSubscription enrollment expansions that require localized requirements\n\nDesign and requirements for fees and policy-driven charging logic (activation, cancellation, unreturned equipment, return shipping, early cancellation schedules), including operational workflows and finance/legal alignment.\n\nPayment methods enablement (e.g., Apple Pay/PayPal, SEPA-like direct debit flows)\n\nRegulatory/disclosure-driven requirements (e.g., copyright levy/invoice presentation implications and the operational/accounting impacts of subscription models)\n\nGovernance-aligned deliverables such as business requirements, system design inputs, process mapping, UAT support, and cross-functional operating readiness.\n\nSuccess Measures (What “Good” Looks Like)\nBacklog quality: requirements are clear, testable, and implementation-ready with minimal rework.\n\nCross-team alignment: stakeholders converge on scope, priorities, and decisions efficiently.\n\nDelivery outcomes: solutions meet business intent, operational needs, and integration requirements with successful release validation/UAT support.\n\nStakeholder confidence: teams consistently rely on this role as the “single source of truth” for requirements and solution intent.\n\nEducation & Experience Recommended\nFour-year or Graduate Degree in Computer Science, Software Engineering, Information Systems or any other related discipline or commensurate work experience or demonstrated competence.\n\nTypically has 10+ years of work experience, preferably in product management, digital or software product development, or a related field.\n\nProven experience in Software Product Management, Solution Management, Business Analysis/Requirements Engineering, or Solution Design roles for enterprise-scale digital products.\n\nDemonstrated ability to:\nLead ambiguous problem spaces and translate them into structured, delivery-ready requirements\n\nInfluence across org boundaries without direct authority\n\nCommunicate effectively with both business and technical audiences\n\nStrong capability in workshop facilitation, stakeholder alignment, and conflict resolution.\n\nHands-on proficiency with JIRA and Agile/iterative delivery practices.\n\nPreferred Certifications\nPMP preferred\n Knowledge & Skills\nAgile Methodology\nAutomation\nJIRA\nNew Product Development\nProcess Improvement\nProduct Management\nProject Engineering\nProject Management\nRisk Management\nScrum (Software Development)\nSoftware Development\nSprint Planning Cross-Org Skills\nEffective Communication\nResults Orientation\nLearning Agility\nDigital Fluency\nCustomer Centricity Impact & Scope\nImpacts large functions and leads large, cross-division functional teams or projects. Complexity\nProvides highly innovative solutions to complex problems within established policy.\nPay & Benefits\nThe pay range for this role is $147,050 to $230,850 USD annually with additional\nopportunities for pay in the form of bonus and/or equity (applies to United\nStates of America candidates only). Pay varies by work location, job-related\nknowledge, skills, and experience.\nBenefits:\nHP offers a comprehensive benefits package for this position, including:\nHealth insurance\nDental insurance\nVision insurance\nLong term/short term disability insurance\nEmployee assistance program\nFlexible spending account\nLife insurance\nGenerous time off policies, including;\n4-12 weeks fully paid parental leave based on tenure\n11 paid holidays\nAdditional flexible paid vacation and sick leave\nUS benefits overview https://hpbenefits.ce.alight.com/\nThe compensation and benefits information is accurate as of the date of this\nposting. The Company reserves the right to modify this information at any time,\nwith or without notice, subject to applicable law.\nDisclaimer\nThis job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.\nJob -\nSoftwareSchedule -\nFull timeShift -\nNo shift premium (United States of America)Travel -\nRelocation -\nNoEqual Opportunity Employer (EEO)-\nHP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).\nPlease be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.\nFor more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal \"","description_format":"text","description_chars":9468,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Equity","Health insurance","Life insurance","Parental leave","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Laptops","Printers & Scanners"],"lifecycle":[{"event":"open","at":"2026-10-21T17:11:23Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.27,"p_room":0.28,"age_days":95,"expected_fill_days":20,"reasons":["conf:1","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/hp-principal-consumer-services-product-owner","json_url":"https://alion.io/job/hp-principal-consumer-services-product-owner.json","meta":{"generated_at":"2026-11-06T12:42:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23138,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2088298},"rest":"https://alion.io/mcp/rest/get_company?id=2088298"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhp-principal-consumer-services-product-owner"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhp-principal-consumer-services-product-owner"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhp-principal-consumer-services-product-owner"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hp-principal-consumer-services-product-owner\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhp-principal-consumer-services-product-owner"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3018496}},{"tool":"search_jobs","arguments":{"company":"hewlett-packard.de","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3018496},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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