{"id":3542862,"url":"https://alion.io/job/hp-ps-support-services-global-category-manager-2","title":"PS Support Services Global Category manager","company":{"id":2088298,"name":"HP","domain":"hewlett-packard.de","url":"https://alion.io/company/hewlett-packard-de","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":148,"ghost_share":0,"stale_share":0.905,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Heredia, Costa Rica"],"countries":["CR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":81000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4991},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-10-30T19:49:08Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-01T20:49:49Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"PS Support Services Global Category managerDescription -\nThis position is LATAM Category Manager in the HP Solutions Global Category organization.\nThis role is responsible for enabling the new Support Services and developing the business to achieve the objectives of the HPS business and support our customers and partners. This role also contributes to the development of creative initiatives to accelerate business growth and analyze the business performance to identify areas of improvement. The role represents support services to not only in internal forums with the GBU and cross functional teams but also to the markets and external customers/clients.\nResponsibilities\nParticipates in development and securing approval for comprehensive GTM plans and budgets for Support Services offerings on a global scale.\nCoordinates with cross-functional, cross-organizational teams and agencies in the development and execution of the introduction plans.\nContributes to defining program metrics, goals, and benchmarks, and establishes mechanisms to track and report progress against them.\nDevelops closed-loop post-analysis for business programs and identifies and executes indicated actions.\nContributes to development and definition of customer segmentation strategies, tailoring Support Services experiences to different customer segments.\nPerforms global marketing operations activities, as needed, like collateral fulfillment, etc.\nAssists sales teams in the development of sales training materials to enhance their product knowledge and selling effectiveness.\nParticipates in customer/reseller account calls to strengthen relationships and drive sales.\nApplies advanced subject matter knowledge, leads, and contributes to complex projects, and exercises independent judgment in resolving business issues and establishing policies.\nEducation and Experience Required\nFour-year or Graduate Degree in Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.\nTypically has 7-10 years of work experience, preferably in product marketing, product design, or a related field.\nKnowledge & Skills\nProduct and portfolio management expertise, including product strategy, product marketing, and new product development\nGo-to-market strategy development and execution in complex B2B environments\nStrong business and financial acumen, including business strategy, business development, and performance management\nData-driven mindset with experience in analytics, data analysis, KPIs, and business performance measurement\nMarketing expertise, including digital marketing, market research, and integrated marketing strategies\nProgram and project management experience, leveraging Agile methodologies\nAbility to articulate strong value propositions and provide thought leadership across cross-functional stakeholders\nCross-Org Skills\nEffective Communication\nResults Orientation\nLearning Agility\nDigital Fluency\nCustomer Centricity\nImpact & Scope\nImpacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.\nComplexity\nWorks on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factor\nJob -\nMarketingSchedule -\nFull timeShift -\nNo shift premium (Costa Rica)Travel -\nRelocation -\nNoEqual Opportunity Employer (EEO)-\nHP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).\nPlease be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.\nFor more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal \"","description_format":"text","description_chars":4308,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Laptops","Printers & Scanners"],"lifecycle":[{"event":"open","at":"2026-10-30T19:49:08Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":19,"reasons":["conf:11","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/hp-ps-support-services-global-category-manager-2","json_url":"https://alion.io/job/hp-ps-support-services-global-category-manager-2.json","meta":{"generated_at":"2026-11-02T03:11:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4773,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2088298},"rest":"https://alion.io/mcp/rest/get_company?id=2088298"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhp-ps-support-services-global-category-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhp-ps-support-services-global-category-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhp-ps-support-services-global-category-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hp-ps-support-services-global-category-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhp-ps-support-services-global-category-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3542862}},{"tool":"search_jobs","arguments":{"company":"hewlett-packard.de","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3542862},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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