{"id":2374065,"url":"https://alion.io/job/hp-sales-enablement-representative-sme","title":"Sales Enablement Representative SME","company":{"id":2088298,"name":"HP","domain":"hewlett-packard.de","url":"https://alion.io/company/hewlett-packard-de","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tlaquepaque, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-12T18:12:59Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-14T07:23:08Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Sales Enablement Representative SMEDescription -\nJob Description\nAs part of our Industrial Print Americas Sales Operations Team, the Sales Enablement SME (“SER SME”) applies advanced subject matter knowledge to solve complex business issues from Customers and internal HP teams within established guidelines and also recommends appropriate alternatives for resolution. This role performs as subject matter expert in the team. The SER TL ensures to drive operational excellence, system efficiencies and effective communication across the different teams to create synergies, collaboration, and alignment. Could be directly assigned to some of the customer’s/partner’s accounts as a focal point of contact for operational aspects related to the Opportunity to Cash business. This role provides mentoring, shares process-consulting expertise to colleagues in the same team and to Sales Account teams in developing the required customer solution and enable the efficient execution of operational processes or projects of any business nature in order to operate efficiently. Oversees and monitors the list of accounts assigned to a group of Sales Enablement Representatives (“SERs”) within the Organization and provide necessary guidance/coaching based on expertise.\nThis key role requires strong commitment to accomplish group tasks and goals. Frequently represents the organization to external customers/clients or HP Management.\nExamples of operational topics handled in this role can be, within others:\nActive participation in consultancy and support of accounts that want to centralize the purchasing of hardware, services and/or supplies agreements.\n\nEnsure there is full engagement with the Sales Account as well as other internal stakeholders to implement new business models, or any processes and procedures supporting HP’s policies related to compliance and global trade.\n\nAdvocate the customer/partner requirements in the development of automated solutions.\n\nResponsibilities\nRepresent the Sales Operations team as a subject matter expert on complex internal processes to other functions and organizations.\n\nManage opportunity to cash related to mid- size to large domestic accounts, driving multiple complex operational processes such as opportunity configuration & quote, overall bid management, margin analysis, revenue recognition, etc.\n\nAct as focal point of contact to internal/external stakeholders for moderate to high complex operational matters within the Opportunity to Cash processes tied to the SER’s list of assigned accounts.\n\nAct as a group point of escalation and collaborate with other functions to drive resolution of operational issues of medium to high complexity, in support of the customer/partner requirements.\n\nPrepare and run operational performance reviews with country sales management and/or strategic customer/partner and support improvement plans in the Organization.\n\nProactively communicate operational processes changes to SERs, sales teams and/or customers/partners and internal clients; support leadership in the implementation phases.\n\nLead other functions and organizations to resolve issues (e.g., sales teams, supply chain, logistics) as they relate to customer support.\n\nDrive and/or monitor efforts to optimize current processes, often collaborating with other groups within HP to improve day-to-day activities.\n\nRepresent the customer/partner needs and provide business requirements to projects of moderate to high complexity.\n\nResolve high impact operational issues (e.g., issues related to global trade and compliance policies, issues with high dollar-value exposure).\n\nEducation and Experience Required\nFirst-level university degree or equivalent experience; advanced university degree preferred\n\nTypically 4-8 years of related experience, preferably in sales operations, customer experience, finance, contract management or similar.\n\nTypically 2-4 years of experience supporting global/regional accounts or large, complex domestic accounts.\n\nProject management experience preferred.\n\nKnowledge and Skills\nExcellent communication skills (e.g. written, verbal, presentation); mastery in English and local language as well as other languages as required.\n\nExcellent Leadership, negotiation and influence skills.\n\nIn-depth understanding of core HP businesses and the revenue cycle.\n\nExpert knowledge of Microsoft Office tools, particularly Excel, Word, and PowerPoint.\n\nStrong project management, problem solving, and analytical skills.\n\nStrong ability to collaborate and network with other groups and functions to reach business objectives, in support of the customer/partner requirements.\n\nStrong ability to establish and maintain strong relationships with external customers/partners up to the Director level.\n\nSolid financial and business acumen.\n\nProven ability to identify and implement customer-specific process improvements.\n\nJob -\nSales OperationsSchedule -\nFull timeShift -\nNo shift premium (Mexico)Travel -\nRelocation -\nEqual Opportunity Employer (EEO)-\nHP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).\nPlease be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.\nFor more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal \"","description_format":"text","description_chars":5932,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Laptops","Printers & Scanners"],"lifecycle":[{"event":"open","at":"2026-10-12T18:12:59Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.846,"p_room":1,"age_days":1,"expected_fill_days":5,"reasons":["conf:5","win:early","comp:brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/hp-sales-enablement-representative-sme","json_url":"https://alion.io/job/hp-sales-enablement-representative-sme.json","meta":{"generated_at":"2026-10-14T10:14:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11833,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2088298},"rest":"https://alion.io/mcp/rest/get_company?id=2088298"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhp-sales-enablement-representative-sme"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhp-sales-enablement-representative-sme"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhp-sales-enablement-representative-sme"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hp-sales-enablement-representative-sme\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhp-sales-enablement-representative-sme"}]}