{"id":2544502,"url":"https://alion.io/job/hp-smb-account-manager","title":"SMB Account Manager","company":{"id":2088298,"name":"HP","domain":"hewlett-packard.de","url":"https://alion.io/company/hewlett-packard-de","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Rio de Janeiro, Brazil","Washington, United States"],"countries":["BR","US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":29,"max":35,"currency":"USD","period":"hour","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-14T16:27:37Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T10:59:13Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"SMB Account ManagerDescription -\nJob Summary\nThis role is responsible for engaging in customer interactions, handling customer inquiries, and effectively selling products, services, and solutions while nurturing client relationships. The role demonstrates advanced skills in solution-based selling, complex negotiations, and strategic collaboration to optimize sales outcomes, refine strategies, and elevate team performance. Responsibilities\nHandles customer request calls adeptly, leveraging expertise to effectively sell products, services, and solutions to the installed customer base.\nAddresses complex customer inquiries by offering multi-product/service solutions, often involving integrated solutions that meet intricate needs.\nManages key accounts, nurturing relationships, identifying growth opportunities, and aligning offerings with client objectives.\nMaintains an in-depth understanding of the organization's products, services, and industry trends, ensuring accurate and insightful communication with customers.\nNavigates complex negotiations and high-value sales opportunities to secure beneficial outcomes for both customers and the organization.\nCollaborates with cross-functional teams to optimize the sales process, ensuring seamless customer experience and efficient workflows.\nProvides valuable inputs to Sales Representatives on emerging market trends, customer preferences, and potential opportunities to refine sales strategies.\nAnalyzes performance metrics and data to identify trends, areas for improvement, and opportunities for optimizing sales outcomes.\nContributes to the development of sales strategies, collaborating with management and cross-functional teams to align sales efforts with organization goals.\nTrains, coaches, and leads other lower-level representatives, sharing knowledge and experience to enhance the team's collective performance. Education & Experience Recommended\nHigh School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.\nTypically has 6-8 years of related work experience, preferably in inside sales or tele sales, or a related field. Preferred Certifications\nCertified Inside Sales Professional (CISP) Knowledge & Skills\nBusiness Development\nBusiness Planning\nBusiness To Business\nCold Calling\nConsultative Selling\nCross-Selling\nCustomer Relationship Management\nInside Sales\nMarketing\nMerchandising\nOutbound Calls\nPhone Sales\nProduct Knowledge\nSales Process\nSales Prospecting\nSales Strategy\nSalesforce\nSelling Techniques\nTelemarketing\nUpselling Cross-Org Skills\nEffective Communication\nResults Orientation\nLearning Agility\nDigital Fluency\nCustomer Centricity Impact & Scope\nImpacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Complexity\nWorks on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions. Disclaimer\nThis job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. Salary\nThe on-target earnings (OTE) range for this role is $29 to $35 USD per hour with a 60%/40% (salary/incentive) mix. Pay varies by work location, job-related\nknowledge, skills, and experience.\nBenefits:\nHP offers a comprehensive benefits package for this position, including:\n* Health insurance\n* Dental insurance\n* Vision insurance\n* Long term/short term disability insurance\n* Employee assistance program\n* Flexible spending account\n* Life insurance\n* Generous time off policies, including;\n* 4-12 weeks fully paid parental leave based on tenure\n* 13 paid holidays\n* Additional flexible paid vacation and sick leave (US benefits overview\n[https://hpbenefits.ce.alight.com/])\nThe compensation and benefits information is accurate as of the date of this\nposting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.\nJob -\nSalesSchedule -\nFull timeShift -\nNo shift premium (United States of America)Travel -\nRelocation -\nEqual Opportunity Employer (EEO)-\nHP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).\nPlease be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.\nFor more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal \"","description_format":"text","description_chars":5268,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Growth opportunities","Health insurance","Life insurance","Parental leave","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Laptops","Printers & Scanners"],"lifecycle":[{"event":"open","at":"2026-10-14T16:27:37Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":5,"reasons":["conf:4","velocity","win:early","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":70000,"is_top_pay":false},"html_url":"https://alion.io/job/hp-smb-account-manager","json_url":"https://alion.io/job/hp-smb-account-manager.json","meta":{"generated_at":"2026-10-15T14:29:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22140,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2088298},"rest":"https://alion.io/mcp/rest/get_company?id=2088298"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhp-smb-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhp-smb-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhp-smb-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hp-smb-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhp-smb-account-manager"}]}