{"id":2953348,"url":"https://alion.io/job/hp-tekunikarusapotoenjinia-technical-support-engineer","title":"日本語テクニカルサポートエンジニア（Technical Support Engineer）","company":{"id":2088298,"name":"HP","domain":"hewlett-packard.de","url":"https://alion.io/company/hewlett-packard-de","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":60,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dalian, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-19T00:00:00Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-22T22:13:42Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"日本語テクニカルサポートエンジニア（Technical Support Engineer）Description -\n雇用形態：正社員\n仕事内容：\n1．パソコンやプリンターに関する使い方や技術的なトラブルシューティングなどのテクニカルサポートを提供する\n2．専門的な技術サポートを通じてお客様のニーズに寄り添い、課題解決を支援するとともに、期待を超えるサービス体験を提供する\n応募資格：\n1．ネイティブ若しくは日本語ネイティブレベル\n2．短期大学・専門学校卒以上\n3．PCハードウェアおよびソフトウェアに関する一定の技術知識を有する方（技術系のバックグラウンドまたはコールセンター経験者歓迎）\n4．Outlook、ExcelなどのMicrosoft Office製品を問題なく使用できる方\n5．優れたコミュニケーション能力と顧客志向を有し、プレッシャーのある環境でも冷静かつ安定して業務を遂行できる方\n6．論理的な思考力・説明力を持ち、学習意欲が高く、チームワークを重視しながら主体的に業務を推進できる方\n7．責任感があり、変化に柔軟かつ前向きに対応し、困難な課題にも粘り強く取り組める方\n8．シフト勤務が可能な方\n勤務日：業務内容により年中（365日）の可能性あり\n勤務時間：週休2日制（シフト勤務）\n・早番 8:00～17:00\n・遅番 11:00～20:00\n※土日勤務の場合は振替休日を付与\n在宅勤務：以下の条件をすべて満たす場合、直属のマネージャーへ週に2日間の在宅勤務を申請することができる\n・サポートや指示がない状況でも自立して業務を遂行できるレベルに達し、その状態を6か月以上維持していること\n・パフォーマンスが会社の定めているターゲットより上回っていること\n・在宅勤務に適した作業環境および必要な機器・通信環境を備えていること\nJob -\nServicesSchedule -\nFull timeShift -\nNo shift premium (China)Travel -\nRelocation -\nEqual Opportunity Employer (EEO)-\nHP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).\nPlease be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.\nFor more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal \"","description_format":"text","description_chars":1813,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Laptops","Printers & Scanners"],"lifecycle":[{"event":"open","at":"2026-10-20T20:41:12Z"}],"visa":[],"liveness":{"score":61,"band":"ok","label":"Likely open","p_open":1,"p_active":0.613,"p_room":1,"age_days":3,"expected_fill_days":15,"reasons":["conf:0","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/hp-tekunikarusapotoenjinia-technical-support-engineer","json_url":"https://alion.io/job/hp-tekunikarusapotoenjinia-technical-support-engineer.json","meta":{"generated_at":"2026-10-22T22:21:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7496,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2088298},"rest":"https://alion.io/mcp/rest/get_company?id=2088298"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhp-tekunikarusapotoenjinia-technical-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhp-tekunikarusapotoenjinia-technical-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhp-tekunikarusapotoenjinia-technical-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hp-tekunikarusapotoenjinia-technical-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhp-tekunikarusapotoenjinia-technical-support-engineer"}]}