Manager, Tax & Integration
Confirmed on the employer's own hiring board on Oct 10, 2026. First seen by Alion on Oct 6, 2026.
About the Role
Reporting to the Regional Tax & Integration Manager, the Tax & Integration Manager provides direct leadership to Office Leaders and associates while ensuring the successful execution of day-to-day operations, workflow management, and client service delivery. This role is responsible for leading teams to achieve operational excellence through effective management of work in progress, resource allocation, and process execution. The Manager serves as a key change leader, supporting the adoption of new systems, processes, and operating models while fostering a culture of accountability, collaboration, and continuous improvement. The Manager partners closely with office leadership, functional support teams, and regional stakeholders to ensure consistent execution of operational standards, effective workload balancing, and outstanding client outcomes. Through coaching, performance management, and ongoing development of associates and leaders, this role drives engagement, productivity, and business results across all supported locations.
Day to day, you'll...
- lead and develop Office Leaders and associates across a portfolio of CPA offices, fostering a culture of accountability, engagement, and high performance.
- drive the day-to-day client experience by ensuring consistent execution of service standards and timely resolution of client concerns.
- manage work-in-progress activities, workload distribution, resource planning, and workflow prioritization to optimize productivity and client outcomes.
- execute operational processes and business initiatives that support organizational goals and drive consistency across offices.
- serve as a change leader by supporting the implementation of new systems, technology, policies, and operating models.
- coach and develop leaders and associates through regular feedback, performance management, and career development planning.
- ensure compliance with company policies, procedures, and quality standards while maintaining operational discipline.
Required Qualifications
Proven ability to lead and develop leaders and associates across multiple locations or teams
Strong coaching, mentoring, and performance management capabilities
Experience managing through change and leading teams through periods of growth, transformation, or organizational change
Demonstrated ability to influence and drive results through others
Strong operational management and execution skills
Strong organizational and prioritization skills with the ability to manage competing priorities
Strong relationship-building and collaboration skills
Experience analyzing operational and client metrics to drive performance improvements
Proven ability to effectively lead and develop associates in both in-person and virtual work environments
Experience leveraging AI-powered tools and digital technologies to enhance productivity, improve decision-making, streamline processes, and support team effectiveness
Preferred Qualifications
Experience leading operational teams through organizational change, technology implementations, or business transformation efforts
Proven track record of fostering an innovative and technology-forward culture focused on continuous improvement
Tax Industry, Accounting, and/or technical-related certifications and/or experience.
5+ Years of relevant experience
Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.