{"id":1634154,"url":"https://alion.io/job/hr360-aars-scc-administrative-assistant-on-call","title":"AARS SCC - Administrative Assistant - On-Call","company":{"id":2080067,"name":"Zywave","domain":"zywave.com","url":"https://alion.io/company/zywave-com","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Jose, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":41000,"max_usd":72000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4005},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-09-28T07:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-23T04:27:49Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"This position is On-Call shift needs will vary. \n\nHealthRIGHT 360, a family of programs, is located across 13 different counties in California. HealthRIGHT 360 provides an array of medical and behavioral health services to some of the most marginalized populations, ranging from primary care, mental health services, detox, substance use disorder treatment in both residential and outpatient settings, and transitional services for the criminal justice population.\n\nHours of operation are Mondays and Fridays from 9:00AM to 6:00pm; Tuesdays, Wednesdays, and Thursdays from 9:00AM to 8:00PM. \n\nThe Administrative Assistant is responsible for providing clerical, technical, and administrative support to the Administrative Support Manager, Project Manager, the Director of Program Operations, and Santa Clara County staff to ensure program compliance and efficiency. The Administrative Assistant is expected to provide high quality customer service to new and returning clients. This position requires an ability to maintain strict confidentiality and handle information with excellent customer services skills, tact, and diplomacy. All Administrative Assistants are cross trained to assist with multiple programs as required by program leader.\nKEY RESPONSIBILITIES\nAdministrative Responsibilities:\nProvide general administrative and secretarial support, including (but not limited to) word processing, answering telephones, checking and delivering messages, distributing mail, faxing, copying, etc.\nManage and direct client traffic in the reception area, ensuring a welcoming atmosphere reflective of AARS culture.\nGreet clients and visitors courteously, handle general inquiries, and provide informational resources.\nInteract tactfully and professionally with youth, adults, and families of clients.\nDevelop, transcribe, and distribute meeting minutes, reports, and/or general information in a timely manner, as needed.\nAttend and participate in meetings (internal, County, ad-hoc, etc. ) and debrief with agency or programs. \nSchedule appointments using current platforms and technology, and assist with appointment reminders as designated.\nAssist with appointment reminders as designated by the program.\nAssist with intake scheduling and conduct intakes to new enrollments as needed.\nUndertake special projects\nParticipate in Health & Safety assignments or act as HR360’s Health & Safety Representative.\nWork closely with the Administrative Support Manager, administrative team, EHR billing team.\n\nFacility Responsibilities:\nPerform office opening and closing procedures.\nMaintain the neatness and organization of general office area.\nArrange and assist with meetings, staff trainings, conferences, etc., including setup, breakdown, and corporate catering.\nPurchase and maintain inventory of supplies for office, custodial, kitchen, electronic equipment.\nReport facility issues to Administrative Support Manager and act as point of contact for vendors and technicians.\n\nData and Compliance Responsibilities:\nProvide data entry, including (but not limited to) client data, billing, and reports using the most current platform set forth by the program (Power BI, Welligent, Avatar, Qualo, Sharepoint, etc.).\nPerform Medi-CAL eligibility reviews. Create and reconcile pay sources.\nAssist with record archival per program needs.\nAssist with audit preparations and maintaining confidential files in both physical and electronic forms.\nSupport management with data reconciliation and compliance tasks.\n\nBilling Responsibilities:\nProcesses expenditures, including petty cash, client fees, expense forms, and reimbursements, etc.\n\nFlexibility and Coverage Responsibilities:\nAbility to arrange work schedule in accordance with the program’s hours of operations, which may include evenings and weekends.\nEnsure consistent front desk coverage by practicing staggered meal and rest breaks, and shift changes amongst administrative team\nAdjust workload as necessary to ensure uninterrupted service delivery, including stepping in to provide support for other programs and counties during their peak demand times or staffing shortages.\nMay be required to work weekends during program hours of operations, as needed.\n\nQUALIFICATIONS \nEducation, Credentials, and Experience\nHigh school diploma, GED or equivalent required.\nBachelor’s degree in related field preferred.\nComply with California Statewide Healthcare Worker Vaccination Requirement; exemptions will be made for medical or religious reasons.\nPossess a valid First Aid and CPR certification or ability to obtain within 30 days of hire.\nExperience working with clients experiencing substance use issues.\nExperience of volunteering or special projects related to general office work.\nAt least one (1) year of general office work experience preferred.\nExperience working in the behavioral health field. Experience with billing and data collection preferred.\n\nBackground Check and Other Requirements\nMust not be on active parole or probation.\n\nBilingual: Bilingual in the Santa Clara County threshold languages preferred.","description_format":"text","description_chars":5063,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":true,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care"],"lifecycle":[{"event":"open","at":"2026-10-01T21:30:49Z"}],"visa":[],"liveness":{"score":73,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.812,"p_room":0.9,"age_days":24,"expected_fill_days":50,"reasons":["conf:1","win:mid","comp:junior"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/hr360-aars-scc-administrative-assistant-on-call","json_url":"https://alion.io/job/hr360-aars-scc-administrative-assistant-on-call.json","meta":{"generated_at":"2026-10-23T06:28:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10529,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2080067},"rest":"https://alion.io/mcp/rest/get_company?id=2080067"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhr360-aars-scc-administrative-assistant-on-call"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhr360-aars-scc-administrative-assistant-on-call"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhr360-aars-scc-administrative-assistant-on-call"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hr360-aars-scc-administrative-assistant-on-call\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhr360-aars-scc-administrative-assistant-on-call"}]}