{"id":2578611,"url":"https://alion.io/job/hrboost-part-time-customer-service-associate-hrboost","title":"Part-Time Customer Service Associate - HRBoost","company":{"id":4419569,"name":"HRBOOST®","domain":"hrboost.com","url":"https://alion.io/company/hrboost","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Racine, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"QuickBooks","optional":false}],"status":"live","first_seen_at":"2026-10-15T00:58:47Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-30T10:49:59Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Are you seeking a part-time opportunity with a reputable and growing company? Do you value the camaraderie of your coworkers and thrive in a fast-paced, detail-oriented environment? Are you known for your strong organizational skills and commitment to providing excellent customer service? If so, we’d love to hear from you!\nWe are a thriving manufacturing company seeking a dependable and detail-oriented Customer Service Associate to join our team. In this role, you will be a key point of contact for our customers and play an essential role in processing orders, supporting daily operations, and ensuring a smooth customer experience from inquiry through fulfillment.\nResponsibilities:\nCustomer Service & Order Processing\nResponding promptly and professionally to customer inquiries via phone and email\nProcessing customer orders accurately and efficiently, including order entry, confirmations, and updates\nCoordinating with internal departments (production, shipping, and accounting) to ensure timely order fulfillment\nHandling customer questions related to orders, shipping status, invoices, and product information\nMaintaining accurate customer and order records in our CRM system (ZOHO)\nOffice Support\nAssisting the Office Manager with day-to-day administrative tasks to support smooth office operations\nManaging documentation, filing, and data entry related to customer orders and accounts\nPreparing basic reports related to orders, sales activity, and customer requests\nSupporting special projects and general office needs as they arise\nRequirements:\nPrevious experience in customer service, order processing, or administrative support\nStrong attention to detail and ability to manage multiple tasks\nProficiency in Microsoft Office, particularly Excel and Word\nExperience with QuickBooks is a plus\nExperience with CRM systems or order management systems preferred\nStrong communication skills and a customer-focused mindset\nWhy Join Us: At our company, we cherish our work culture and strive to foster a friendly, collaborative, and comfortable office environment. We take pride in our team's cohesion and are committed to finding the right individual who will contribute positively to our workplace dynamic. If you're someone who enjoys staying busy, excels at organization, and brings a positive attitude to work every day, we want to hear from you!\nWe are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law. Applicants must be authorized to work in the United States. This is an on-site position based in our Racine, WI office.\nBenefits:\nFlexible schedule","description_format":"text","description_chars":2767,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-15T00:58:47Z"}],"visa":[],"liveness":{"score":65,"band":"ok","label":"Likely open","p_open":1,"p_active":0.72,"p_room":0.9,"age_days":15,"expected_fill_days":30,"reasons":["conf:0","win:mid"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/hrboost-part-time-customer-service-associate-hrboost","json_url":"https://alion.io/job/hrboost-part-time-customer-service-associate-hrboost.json","meta":{"generated_at":"2026-10-30T11:29:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16426,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4419569},"rest":"https://alion.io/mcp/rest/get_company?id=4419569"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhrboost-part-time-customer-service-associate-hrboost"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhrboost-part-time-customer-service-associate-hrboost"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhrboost-part-time-customer-service-associate-hrboost"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hrboost-part-time-customer-service-associate-hrboost\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhrboost-part-time-customer-service-associate-hrboost"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2578611}},{"tool":"search_jobs","arguments":{"company":"hrboost.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2578611},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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