{"id":692373,"url":"https://alion.io/job/hrpliving-assistant-community-manager-4","title":"Assistant Community Manager","company":{"id":678202,"name":"Hawthorne Residential Partners","domain":"hrpliving.com","url":"https://alion.io/company/hrpliving","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":83,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-09-28T05:45:00Z"}},"role":"Communications","role_family":"Communications","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wilmington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":47000,"max_usd":85000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":172},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-01T14:43:25Z","employer_posted_date":"2026-09-01","last_verified_at":"2026-09-29T00:29:13Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"Assistant Community Manager\nAt Hawthorne Residential Partners, we’re looking for passionate, hardworking, and caring individuals who are ready to make a meaningful impact at our award winning apartment communities each day. \nAs one of the top 50 largest multifamily management companies in the country- proudly rooted in the Southeast-we lead with heart and operate with purpose. Our Live It culture reflects our commitment to service, connection, and exceeding expectations at every turn. \nIf you're looking for a place where your work truly matters, Come Join Us! \nAssistant Community Manager | Job Overview \nAs an Assistant Community Manager, you play a vital role in supporting the community’s day-to-day success. From leasing and resident relations to financial tasks like rent collection and renewals, you help keep everything running smoothly. Partnering closely with the Community Manager, you’ll lead by example, resolve resident concerns, and ensure both the team and community feel supported and empowered to thrive! \nAssistant Community Manager| Education, Experience, and License Qualifications\nEducation: \nHigh School or GED equivalent \nExperience: \nTwo years of property management experience is preferred \nSix months previous assistant community manager experience is preferred \nLicenses & Certifications: \nValid Driver's License \nA Certified Apartment Leasing Professional Accreditation (CALP) is a plus\nAssistant Community Manager | Job Functions \nLeasing & Occupancy \nSupport leasing efforts by conducting tours, responding to leads, and guiding prospects through the leasing process \nIdentify prospect needs, showcase available homes, and invite them to join the community \nEnsure lease applications, renewals, and related documents are completed accurately and on time \nMeet occupancy goals through strong leasing performance and resident retention • Create and manage content for the community’s social media platforms, highlighting resident events and promoting engagement \nMaintain a clean, welcoming environment by ensuring the office, amenities, and common areas are immaculately presented \nFinancial & Administrative \nOversee rent collection, check scanning, and payment posting to ensure timely and accurate processing \nMonitor delinquencies, make weekly follow-up calls, and coordinate eviction procedures as needed \nConduct regular ledger reviews to verify billing, payment applications, and account accuracy \nAssist with financial reporting and documentation for Community Manager and regional leadership \nLeadership & Team Support \nStep into a leadership role in the absence of the Community Manager, maintaining continuity and team momentum \nSupport a positive and productive work environment through clear communication and goal-setting \nHelp prioritize daily tasks to ensure smooth operations and exceptional resident service \nRespond to resident concerns and deescalate issues with professionalism, empathy, and follow-through \nWhat Makes Someone SOAR in This Role? \nPositive Attitude: Enthusiastic, passionate, and driven within their day-to-day operations. \nFinancial Understanding: Ability to interpret financial reports and make informed decisions while considering budget constraints. \nConflict Resolution: Resolve residential conflicts and disputes with confidence and professionalism, ensuring that every situation is handled effectively. \nPeople Service & Customer-Focused: Daily commitment to providing excellent service by embracing our Live It culture of kindness, community and connection.\nProblem-solving: The skill to pinpoint crucial challenges and deliver impactful, efficient solutions that drive results. \nWork Schedule: \nOffice Hours: \nOur leasing office is open Monday-Friday, 9:00 AM-6:00 PM, and Saturdays, 10:00 AM-4:00 PM. One weekday off is provided each week to maintain a 40-hour schedule. \nEvening and weekend availability may be required for resident events or based on the unique needs of the community. \nHawthorne’s Total Rewards Package | Compensation and Benefits \nAssistant Community Manager-Specific Benefits: All Assistant Community Managers are eligible for monthly leasing and renewal commissions and quarterly performance bonuses, in addition to their hourly compensation. \nProfessional Benefits: Assistant Community Manager Today - Community Manager Tomorrow! \nOur Career Path Program is offered to all of our employees. When you start at Hawthorne, we want to see you succeed and grow with us - that is why our Learning and Development team is committed to your career growth. \nPersonal Benefits: \nFree Dental Insurance \nComprehensive and Affordable Plans for Medical and Vision Coverage • Health and Wellness Incentives \n401k Retirement Match Program \nPaid Time Off- including your birthday! \nPaid Sick Time Off \nPet Insurance Plans \nPaid Maternity, Paternity, and Adoption Leave Options \nTelehealth - Access to Doctors 24/7/365 \nCompany Paid Life Insurance\nRetirement Planning\nHawthorne is an equal opportunity employer.","description_format":"text","description_chars":4999,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Dental insurance","Life insurance","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-11T01:16:57Z"}],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":1,"p_active":0.745,"p_room":0.75,"age_days":26,"expected_fill_days":29,"reasons":["conf:2","wave","urgency","win:late","comp:junior"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/hrpliving-assistant-community-manager-4","json_url":"https://alion.io/job/hrpliving-assistant-community-manager-4.json","meta":{"generated_at":"2026-09-29T01:44:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1395,"day_limit":5000,"remaining_today":3605,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}