{"id":2156382,"url":"https://alion.io/job/hrs-chain-account-manager","title":"Chain Account Manager (all genders","company":{"id":678572,"name":"HRS","domain":"hrs.com","url":"https://alion.io/company/hrs-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":94,"open_postings":4,"ghost_share":0,"stale_share":0.25,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["São Paulo, Brazil"],"countries":["BR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-09T06:43:35Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-21T17:14:01Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"HRS AS A COMPANY\nHRS is reinventing the way businesses work, stay and pay in today’s dynamic global marketplace. HRS’ Lodging as a Service (LaaS) and Meetings as a Service (MaaS) platforms combines ProcureTech, TravelTech and FinTech solutions across transient lodging, meetings, groups, workforce accommodations and payment.\nFounded in 1972, HRS works with 35 percent of the global Fortune 500, as well as leading hotel chains and payment providers worldwide. Through technology, data and deep industry expertise, HRS helps corporate customers optimize cost, performance, sustainability and traveler experience.\nPOSITION\nThe Chain Account Manager (all genders) is responsible for the performance and development of an assigned portfolio of regional and global hotel chains across North America.\nThe position is based in São Paulo, Brazil, with responsibility for regional and global hotel chain partnerships across North America.\nThis role sits at the intersection of strategy and execution. Working within the broader Americas Supplier Solutions strategy, the Program Manager translates strategic priorities into concrete initiatives with assigned chain partners and owns their execution and results.\nA key part of the role is hands-on performance management and operational problem-solving. The Program Manager uses data to identify performance gaps, engages the right stakeholders within the chain and HRS, and drives corrective actions through to resolution.\nAs the primary HRS contact for assigned chains in North America, the Program Manager builds relationships across the partner organization - from operational teams to senior leadership - and leverages those relationships to improve performance, implement HRS initiatives and create sustainable value for our corporate customers, chain partners and HRS.\nThe role covers the end-to-end HRS Stay - Work - Pay value proposition and reports directly to the VP Supplier Solutions Americas.\nCHALLENGE\nOwn chain performance and execution\nManage the performance of an assigned portfolio of regional and global hotel chains across North America.\n\nTranslate Americas Supplier Solutions priorities into clear partner-specific action plans and drive their execution.\n\nMonitor chain and property-level KPIs, identify performance gaps and prioritize where action is required.\n\nInvestigate operational issues, identify root causes and mobilize the appropriate chain and HRS stakeholders to resolve them.\n\nDrive resolution of issues related to areas such as availability, rates, content, connectivity, payment and service performance, engaging individual properties when needed.\n\nMaintain ownership of open actions through completion and measure whether interventions deliver the expected improvement.\n\nDrive strategic and commercial initiatives\nExecute strategic initiatives with assigned chains across the HRS portfolio.\n\nDrive chain participation in sourcing and RFP initiatives and support the implementation of agreed conditions across participating properties.\n\nAccelerate adoption and implementation of HRS solutions, commercial models and new initiatives within assigned chains.\n\nPrepare and conduct commercial discussions and negotiations within the overall Americas supplier strategy and commercial framework.\n\nUnderstand partner economics and identify opportunities to create incremental value for HRS customers, chain partners and HRS.\n\nBring chain insights, recurring issues and market developments back into the broader Americas Supplier Solutions strategy.\n\nBuild effective chain partnerships\nBuild strong relationships across assigned chain organizations.\n\nDevelop a deep understanding of each chain’s organization, priorities and operating model to navigate it effectively and accelerate execution.\n\nPosition HRS as a trusted, pragmatic and value-creating partner through strong business understanding, responsiveness and delivery.\n\nAct as the primary HRS contact for assigned chains in North America, coordinating internal experts and global stakeholders as required.\n\nFOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH...\nPrevious hotel industry experience is required, preferably within hotel sales, account management, revenue management, distribution or corporate RFPs.\n\nStrong knowledge of the corporate hotel RFP lifecycle, including solicitation, rate loading, submissions, negotiations, acceptance and implementation.\n\nUnderstanding of hotel distribution, including CRS/GDS connectivity, rate and content loading, availability and channel performance.\n\nA strong hands-on mentality and the willingness to dive into operational detail and drive issues through to resolution.\n\nStrong analytical and problem-solving skills, with the ability to turn data into priorities, actions and measurable outcomes.\n\nExcellent execution discipline, organization and follow-through across multiple partners, initiatives and open issues.\n\nAbility to operate effectively at both strategic and tactical levels - understanding the broader business objective while translating it into practical action.\n\nStrong commercial acumen and negotiation skills.\n\nAbility to build credibility and influence stakeholders at all levels, from operational teams to senior leadership.\n\nExperience working effectively across complex, cross-functional and international organizations.\n\nHigh degree of ownership, independence, proactivity and assertiveness.\n\nExcellent verbal and written communication skills in English.\n\nPERSPECTIVE\nAccess to a global network of a globally united and mutually responsible “Tribe of Intrapreneurs” that is passionately dedicated to renewing the travel industry and while doing so reinventing the ways how businesses stay, work and pay.\nOur entrepreneurial driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission, while growing personally and professionally throughout this unique journey. You will continuously learn from a radical culture of retrospectives and continuous improvement and actively contribute to making business life better, smarter and more sustainable.\nLOCATION, MOBILITY, INCENTIVE\nThe position is based in São Paulo, Brazil, with working hours aligned to support our North American business and partners.\nRemuneration is competitive and includes a fixed salary, necessary work equipment and mobility, as well as annual or multi-year variable compensation.\n* As our interview panel includes colleagues from our international offices, we kindly request that you submit your resume in English. Thank you!","description_format":"text","description_chars":6546,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Brazil","iso":"BR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Travel","Travel Technology"],"lifecycle":[{"event":"open","at":"2026-10-09T06:48:13Z"}],"visa":[],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.827,"p_room":0.9,"age_days":11,"expected_fill_days":34,"reasons":["conf:2","velocity","win:mid"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/hrs-chain-account-manager","json_url":"https://alion.io/job/hrs-chain-account-manager.json","meta":{"generated_at":"2026-10-21T18:59:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26887,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678572},"rest":"https://alion.io/mcp/rest/get_company?id=678572"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhrs-chain-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhrs-chain-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhrs-chain-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hrs-chain-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhrs-chain-account-manager"}]}