{"id":2933963,"url":"https://alion.io/job/hrs-global-program-director-all-genders","title":"Global Program Director (all genders)","company":{"id":678572,"name":"HRS","domain":"hrs.com","url":"https://alion.io/company/hrs-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":88,"open_postings":4,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Operations","role_family":"Operations","seniority":"head","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Cologne, Germany","Berlin, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":100000,"max":130000,"currency":"EUR","period":"year","gross":null,"usd_annual":146008},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Copilot","optional":false}],"status":"live","first_seen_at":"2026-10-20T11:21:05Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-25T12:56:28Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"ABOUT HRS\nHRS is the global leader in business travel intelligence. Our AI-native Copilot and Connect Platform transforms fragmented travel, payment, and compliance data into real-time decisions - saving enterprises millions and giving CFOs, procurement teams, and travel managers the control they need.\n1B+ Business travel transactions processed annually\n3,500+ Enterprise clients across 55 countries\n35+ Years building the global travel ecosystem\nAI-native Copilot & Connect Platform - built for enterprise scale\nBUSINESS UNIT\nAt HRS, we are redefining the way we work within our Business Unit Enterprise Solutions by organizing our business around industry-specific verticals. This structure enables us to deliver deeper value to our clients, foster closer relationships, and drive scalable, innovative solutions globally - from acquisition through to delivery.\nBy aligning teams around key industries such as Automotive, Manufacturing, Energy, or Financial Services, we combine deep sector expertise with functional excellence. This approach empowers our people to make smarter decisions, learn faster, and collaborate more effectively - all while staying laser-focused on delivering outcomes tailored to our customers' unique needs.\nMISSION & IMPACT\nMission\nAs a Global Program Director at HRS, you act as ultimate accountable leader and commercial owner for our most strategic global enterprise accounts. You autonomously steer complex customer ecosystems end-to-end, ensuring HRS solutions are deeply embedded across travel, meetings, and payment landscapes while delivering measurable business and commercial outcomes.\nIn this role, you operate as a virtual global leader, orchestrating a distributed setup of regional Program Managers (Central Europe, US, China, rest of APAC), as well as dedicated Customer Experience Managers and Program Consultants. You ensure seamless execution across regions while maintaining full ownership of strategy, delivery, and commercial success.\nYour objectives are:\nProgram Success & Retention: Ensure strategic programs deliver measurable value and remain aligned with client objectives.\nStrategic Expansion: Identify and lead growth opportunities within the client program, expanding the impact of HRS solutions.\nYou will report directly to the global SVP Customer Success Management.\nImpact\nYou shape and lead some of the most critical global customer relationships at HRS. By embedding HRS technology into complex enterprise ecosystems, you enable cost optimization, traveler satisfaction, and compliance. You act as the single point of accountability globally for both delivery excellence and commercial success.\nWhat you'll own:\nGlobal Strategic Program Leadership\nOwn and steer the overall strategic program for key global accounts, ensuring alignment with the customer's business priorities.\nOrchestrate multiple parallel initiatives and projects across regions, stakeholders, and internal teams.\nTranslate customer strategy into clear program roadmaps, priorities, and success metrics.\nAct as the central coordination point between customer executives and internal HRS experts.\nTrusted Advisor to Enterprise Clients\nBuild and maintain senior executive relationships and position HRS as a strategic partner.\nAdvise clients on best practices, industry trends, and optimization opportunities across travel, meetings and payments.\nConduct Business Reviews to evaluate progress, identify opportunities, and align on future priorities.\nProactively identify risks or performance gaps and drive corrective actions.\nCommercial Ownership & Strategic Growth\nOwn the commercial success of the customer program, including retention and strategic expansion.\nIdentify and develop high-impact expansion opportunities.\nLead end-to-end commercial engagements, including business case development, executive presentations, and contract negotiations.\nApply structured qualification frameworks (e.g., MEDDPICC) to ensure deal quality and success.\nGlobal Team Leadership & Orchestration\nLead a virtual global organization of regional Program Managers, Customer Experience Managers, and Program Consultants.\nEnsure alignment, performance, and accountability across all regions, fostering a high-performance culture across distributed teams.\nWho you are:\nProven track record in a Global Program Director, Strategic Account Leadership or Consulting role managing large-scale, complex enterprise accounts end-to-end. Experience in the travel industry is a plus.\nDemonstrated experience in owning and growing global accounts commercially (including multi-million revenue responsibility).\nStrong experience as a virtual leader, managing distributed, cross-regional teams and complex stakeholder environments.\nProven ability to operate at executive level and build trusted advisor relationships.\nStrong commercial acumen combined with strategic thinking and execution excellence.\nExcellent communication, negotiation, stakeholder management, and executive presentation skills.\nFamiliarity with sales methodologies (e.g., MEDDPICC).\nFluent in English and German; other languages are a plus.\nOur Hiring Process\nRecruiter Call -> Hiring Manager -> Panel Interview -> Bar Raiser\nLead the programs that matter most.\nHRS has built the AI-native platform that changes how enterprises manage travel, meetings, and payments - and we're now looking for the leader to own our most strategic global relationships end-to-end.\nA tribe of intrapreneurs. Access to a global network of a globally united and mutually responsible \"Tribe of Intrapreneurs\" that is passionately dedicated to renewing the travel industry and reinventing the ways businesses stay, work and pay.\nFull ownership, real growth. Our entrepreneurial driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission, while growing personally and professionally throughout this unique journey. You will continuously learn from a radical culture of retrospectives and continuous improvement and actively contribute to making business life better, smarter and more sustainable.\nBased in Germany, built for global impact. The role is based in Germany with preference to Cologne or Berlin, with regular on-site presence, and offers a highly competitive total compensation package aligned with market benchmarks. In addition to a fixed base salary, the package includes an attractive, performance-driven commission plan with significant upside, as well as full mobility and all necessary work equipment.\nReady to lead the programs that matter? Apply Now!\nJoin HRS to shape the future of business travel and meetings, empowered by a culture of growth and setting new industry standards worldwide.","description_format":"text","description_chars":6718,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Travel","Travel Technology"],"lifecycle":[{"event":"open","at":"2026-10-20T15:33:45Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":4,"expected_fill_days":34,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":146008,"is_top_pay":false},"html_url":"https://alion.io/job/hrs-global-program-director-all-genders","json_url":"https://alion.io/job/hrs-global-program-director-all-genders.json","meta":{"generated_at":"2026-10-25T13:45:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19648,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678572},"rest":"https://alion.io/mcp/rest/get_company?id=678572"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhrs-global-program-director-all-genders"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhrs-global-program-director-all-genders"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhrs-global-program-director-all-genders"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hrs-global-program-director-all-genders\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhrs-global-program-director-all-genders"}]}