{"id":1721972,"url":"https://alion.io/job/hsbc-business-analyst","title":"Business Analyst","company":{"id":19779,"name":"HSBC","domain":"hsbc.com","url":"https://alion.io/company/hsbc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"A","score":100,"open_postings":55,"ghost_share":0,"stale_share":0.055,"repost_share":0.036,"time_to_fill_p50_days":11,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15000,"max_usd":34000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2647},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Scrum","optional":false},{"name":"Waterfall","optional":false}],"status":"live","first_seen_at":"2026-09-30T07:03:04Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-12T04:37:34Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Why join us?\nSome careers grow faster than others.\nIf you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.\nHSBC is one of the largest banking and financial services organizations in the world, with operations in most countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and ultimately, helping people to fulfil their hopes and realize their ambitions.\nWe are currently seeking a high caliber professional to join our team as anBusiness Analyst.\nPrincipal Responsibilities:\nThe vision statement for Global Chief Operating Office (GCOO) Transformation Services is “To be the Group’s primary change partner, support the implementation of the Group Strategy and make change a source of sustainable competitive advantage for HSBC”. GCOO change teams are at the center of the bank, working between Lines of Businesses and Functions on the highest profile programme from Strategy & design to delivery and change adoption. \nBusiness Analyst works with business to conceptualize solutions, design through breaking down AS IS and TO BE processes and provide requirements that help to deliver a specific outcome, on time and on budget. Projects may be stand alone or part of a Programme.\nWhat you’ll do:\nInnovation and Idea Management:\nPropose innovative ideas, test and refine with colleagues and stakeholders\nIdentify opportunities to streamline processes/governance and accelerate the delivery of the projects and acts on them\nBring innovative ideas to the business solutions / engagements by keeping updated on industry trends.\nCommerciality:\nAligns deliverables with the strategies and priorities for their business area\nThinking commercially to identify opportunities to develop business from new/existing internal customers\nConsider impact and dependencies of the group priorities for the project and its deliverables. \nDemonstrates the ability to make decision independently by evaluating the risk, impact and potential revenue\nChallenge business decisions based on domain knowledge and prior experience.\nProject Governance & Planning:\nArticulate and support design business models, operating models and business case.\nProactively support monitoring plan, risks and issues and escalate, when necessary, for an effective solution.\nCoordinates with stakeholders to facilitate the documentation of scope, quality, cost and effort, via effective written and verbal communications, with customized approach tailored to different audience.\nSupport to maintain project governance, in accordance to Change Framework.\nSupport manage efficient utilization of resources and project costs, within allocated budget\nSupport to track & manage project progress comprehensively including scope, budget, timeline, risks, issues, dependencies, assumptions and benefits / outcome realization.\nProactively provide comprehensive updates, taking ownership of any assigned plan for the entire team.\nDesign (consulting) and Business Analysis:\nDesign problem solving approaches and frameworks (incl. target operating models, process and system transformation).\nAnalyze current state,design the future state, validate assumptions with stakeholders to align with business requirements. \nElicit requirements, refine and obtain sign off from stakeholders, including managing potentially conflicting requirements.\nArticulates or translates complex information in clear, meaningful and structured way to suit audience.\nDesign refinement to ensure compliance with requirements, design & execute testing to ensure comprehensive coverage of requirements, design and business scenarios. Maintain requirements traceability.\nSupport plan & execute deployment activities including ensuring completion of business readiness, deployment pre-requisites, post-deployment health check and sign offs.\nPerform effective gap analysis to the required level of granularity based on different stakeholder needs / views. Develop and execute action plan to close the gaps assessed.\nDelivery at Pace:\nBuild and maintain a reputation for reliable, efficient and effective delivery of business solutions.\nManage own time via workload prioritization to achieve project/program objectives in the most efficient manner.\nMonitor & manage any off-track activities and bottlenecks, and highlighting/escalating as required, and providing solution options with cost benefit analysis.\nAccelerate delivery of projects by identifying & executing simplification opportunities.\nEnsure sustainable delivery at pace by maintaining team’s morale, energy and monitoring work velocity.\nWhat you will need to succeed in the role:\nAt least 5 years of experience working in change environments across strategy, design (consulting), initiation and delivery\nIndustry experience in implementing organisationalchange and business transformation projects for banking industry.\nDemonstrable experience of independent stakeholder management, especially impactful communication, influencing and running project governance.\nDemonstrated ability to independently build, maintain and navigate the organization using formal / informal networking skills.\nIn depth experience of working in a banking environment for operations, system transformation, Organization Design (incl. potentially M&A) projects; \nExperienced in defining complex business problems and developing data-driven solutions to support strategic decision-making.\nExcellent problem solving & analysis skills including extensive PowerPoint and Excel know-how\nExperienced in supporting & executing end to end project lifecycle from initiation till closure at pace and with clear examples that project outcomes were achieved. Proficiency in knowledge of consulting and Change Frameworks, Agile methodologies, Waterfall methodologies and best practices.\nStrong understanding of banking / HSBC and how change drives benefits for HSBC, its customers and other stakeholders.\nExtensive business analysis expertise, supported by project management knowledge and experience in delivering large, complex projects.\nExperience in managing mid-sized teams of different work streams.\nAll-rounder expert in Implementation, change management and benefits realization.\nCantonese/Mandarin language skills is highly beneficial.\nPlus point if certified in one or more of the following; Certified Associate in Project Management (CAPM), Entry Certificate in Business Analysis (ECBA), Certified Business Analysis Professional (CBAP), Certification of Competency in Business Analysis (CCBA), Certified Scrum Master (CSM), or any relevant qualifications.","description_format":"text","description_chars":6791,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Malaysia","iso":"MY","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-10-02T20:45:25Z"}],"visa":[],"liveness":{"score":41,"band":"fade","label":"Fading","p_open":1,"p_active":0.74,"p_room":0.55,"age_days":11,"expected_fill_days":11,"reasons":["conf:2","velocity","win:tail","comp:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/hsbc-business-analyst","json_url":"https://alion.io/job/hsbc-business-analyst.json","meta":{"generated_at":"2026-10-12T09:34:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14605,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":19779},"rest":"https://alion.io/mcp/rest/get_company?id=19779"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhsbc-business-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhsbc-business-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhsbc-business-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hsbc-business-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhsbc-business-analyst"}]}