{"id":3730508,"url":"https://alion.io/job/hsbc-business-qa-lead","title":"Business QA Lead","company":{"id":19779,"name":"HSBC","domain":"hsbc.com","url":"https://alion.io/company/hsbc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"A","score":100,"open_postings":77,"ghost_share":0,"stale_share":0.026,"repost_share":0.065,"time_to_fill_p50_days":14,"computed_at":"2026-11-10T06:52:35Z"}},"role":"QA","role_family":"QA","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Guangzhou, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-03T08:09:27Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-10T17:39:34Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Some careers have more impact than others.\nIf you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.\nWe are currently seeking an experienced professional to join our team in the role of Business QA Lead.\nBusiness: Global IWPB COO\nReq ID: 65691\nLocaiton: Yuexiu Financial Tower\nPrincipal responsibilities\nAI Platform Test Planning:\nDevelop test plans, scenarios and cases for AI platform features based on business requirements and acceptance criteria.\nDefine test scope, approach, resources, schedule and coverage for functional, integration, regression and AI-related testing.\nQA Team Leadership:\nLead and coordinate QA team members to ensure timely and effective execution of testing activities.\nMentor junior testers and promote consistent QA standards, processes and documentation.\nAI Platform Test Execution:\nOversee manual and automated testing of AI platform functionality, workflows, integrations and user outcomes.\nAssess AI-specific quality considerations, including accuracy, reliability, consistency, usability and exception handling.\nReview test evidence and ensure results are accurately documented.\nDefect Management and Reporting:\nManage defect identification, prioritization, tracking, retesting and closure.\nCollaborate with developers, data specialists and product stakeholders to investigate issues and verify fixes.\nPrepare and present testing progress, risks, issues and summary reports to stakeholders.\nContinuous Improvement:\nParticipate in retrospectives and identify improvements to QA processes, test coverage and automation.\nStay current with AI technologies, AI testing practices, QA tools and industry trends.\nEnsure testing remains aligned with business objectives, platform risks and quality expectations.\nRequirements\nProven experience in software quality assurance, test leadership or a similar QA role.\nHands-on experience testing AI, Agent, machine-learning, generative AI, or data-driven platforms.\nStrong knowledge of test planning, test case design, defect management and test reporting.\nExperience with manual and automated testing approaches.\nAbility to lead, coach and coordinate QA team members.\nStrong analytical, communication and stakeholder-management skills.\nUnderstanding of AI quality risks, including model accuracy, bias, explainability, data quality and performance, is desirable.\nFluent English, good collaboration & strong communication skills with WW stakeholders & teams.\nYou’ll achieve more when you join HSBC.\nHSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. 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