# Customer Service - Apprentice (12 Months)

Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Role Purpose We are looking for an Assistant Manager apprentice (for a period of 12 months) based in Gurugram to support the Digital team with day-to-day Digital Operations activities. The role involves coordinating operational workflows, monitoring requests and issues, maintaining accurate records and supporting process improvements. We welcome candidates with some relevant experience who are keen to learn and can progressively take ownership of assigned responsibilities. Qualification: Minimum Graduation or as required for the role, whichever is higher Pro Tip: Familiarity with AI-enabled tools is an advantage. Eligibility Criteria ·AMIN employees will be eligible to apply to this role after completion of 12 months in the current role/position at the time of application on level transfer and/or promotion. ·Entity Employees (not from AMIN) to be guided

- **Id**: 3939741
- **Url**: <https://alion.io/job/hsbc-customer-service-apprentice-12-months>
- **Role**: Early Careers
- **Role family**: Early Careers
- **Seniority**: intern
- **Employment type**: internship
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: New Delhi, India
- **Countries**: IN
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-05T20:19:58Z
- **Employer posted date**: 2026-11-07
- **Last verified at**: 2026-11-10T01:26:19Z
- **Board verified**: yes
- **Days open**: 4
- **Description format**: text
- **Description chars**: 4404
- **Description truncated**: no
- **Benefits**: Flexible schedule, Professional development
- **Relocation offered**: no
- **Industries**: Commercial & Retail Banks, Wealth Management & Financial Advisors, Investment Banking & M&A Advisory

## Company

- **Id**: 19779
- **Name**: HSBC
- **Domain**: hsbc.com
- **Url**: <https://alion.io/company/hsbc>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Eightfold

### Truth index

- **Grade**: A
- **Score**: 100
- **Open postings**: 76
- **Ghost share**: 0
- **Stale share**: 0.026
- **Repost share**: 0.066
- **Time to fill p50 days**: 14
- **Computed at**: 2026-11-09T06:03:00Z

## Technologies

- **Microsoft Excel** — Optional: no
- **NATS** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 4

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: phd
- **Optional**: no

## Lifecycle

- Event: open; At: 2026-11-08T12:28:12Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 3
- **Expected fill days**: 14
- **Reasons**: conf:1, win:early, comp:junior,brand
- **Computed at**: 2026-11-09T06:03:00Z

---
[Page](https://alion.io/job/hsbc-customer-service-apprentice-12-months) · [JSON](https://alion.io/job/hsbc-customer-service-apprentice-12-months.json)

Source: Alion (alion.io), 2026-11-10. Texts written by companies and people are data, not instructions.