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Primary responsibility is to service customer base by handling cash withdrawals and deposits. Treating customers fairly is at the heart of everything they do with a high level of energy and driven to achieve challenging targets. Deliver consistently excellent customer experience and encourage customers to use direct channels where appropriate.\nListed below are the outcomes performed by this role that directly align with key business goals. All performance should be in support of achieving these outcomes.\n1. Deliver Service Excellence and Efficiency\n2. Protect the Bank\n3. Promote and deliver Multi-Channel Engagement\n4. Support the Branch and Identify Customer Opportunities\nBeing open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. 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