{"id":3730533,"url":"https://alion.io/job/hsbc-director-productivity-suite-engineering","title":"Director Productivity Suite Engineering","company":{"id":19779,"name":"HSBC","domain":"hsbc.com","url":"https://alion.io/company/hsbc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"A","score":100,"open_postings":76,"ghost_share":0,"stale_share":0.026,"repost_share":0.066,"time_to_fill_p50_days":14,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Guangzhou, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Incident Management","optional":false},{"name":"Kubernetes","optional":false},{"name":"LLM","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Python","optional":false},{"name":"RAG","optional":false}],"status":"live","first_seen_at":"2026-11-03T04:10:26Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-09T04:59:58Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"The Opportunity:\nThe CTO team is seeking a visionary, hands-on engineering leader to oversee the delivery, operational performance and technical evolution of HSBC Productivity Suite (HPS), a portfolio of AI-enabled solutions that helps colleagues work more efficiently and create greater value for customers and the bank. The CTO team is seeking a visionary, hands-on engineering leader to oversee the delivery, operational performance and technical evolution of HSBC Productivity Suite (HPS), a portfolio of personal productivity and AI-enabled solutions that helps colleagues work more efficiently and create greater value for customers and the bank.\nYou’ll lead an inclusive, innovative and high-performing global engineering organisation, ensuring HPS remains reliable, secure, scalable and well controlled while improving the pace, safety and quality of delivery. Working with Product and wider technology team, you’ll turn business priorities into efficient and high-quality technical deliveries to improve workplace productivity powered by AI.\nWhat you’ll do:\nLead delivery of the HPS engineering roadmap, aligning priorities with product strategy, colleague needs and measurable outcomes.\nPartner with Product and stakeholders to translate business priorities into clear, and achievable technical plans.\nLead a globally distributed engineering organisation, fostering an inclusive, collaborative and high-performing culture.\nSet the technical direction for HPS across applications, AI/Agentic AI, platforms, architecture, data, APIs and developer tooling.\nEnsure HPS is secure, scalable, reliable and resilient, with effective support, monitoring, incident management and continuous improvement.\nEmbed strong engineering practices across software design, testing, automation, DevSecOps, observability, improving speed and quality while managing cost.\nMaintain robust technology, privacy, model-risk, cyber, compliance and operational controls\nBuild trusted relationships with senior stakeholders, communicating progress, risks and trade-offs clearly while enabling timely decisions and delivery.\nQualifications\nBachelor’s or Master’s degree in Computer Science, Software Engineering, or a related subject area\nAt least 10 years’ software engineering experience (with 5+ years of technical leadership role), including three or more years focused on AI/Agentic AI\nProven experience delivering and operating large-scale production systems, including GenAI applications.\nStrong technical expertise in LLM-based applications, personal agents, Retrieval-Augmented Generation (RAG), agentic workflows, model evaluation, safety guardrails and responsible AI.\nHands-on experience with Python, APIs, microservices, databases, cloud platforms, containers and Kubernetes.\nProven ability to build inclusive, high-performing teams, develop technical talent, make sound decisions and balance innovation with responsible, sustainable engineering.\nStrong experience of platform engineering, DevSecOps, automated testing, observability and Site Reliability Engineering (SRE), and capable of using agents to enhance productivity of engineering team reliably.\nExperience setting architecture, engineering standards and technical direction for complex production systems.\nExperience leading delivery across distributed, multi-country engineering teams and partnering with Product Owners on roadmaps, OKRs and measurable outcomes.\nStrong stakeholder management, communication and influencing skills, with the ability to explain technical issues, risks and trade-offs to technical and non-technical audiences.\nExperience working in highly regulated environments with rigorous security, risk, privacy, compliance and operational-control requirements.\nJob ID：65635\n/WX\n/51\n/LP","description_format":"text","description_chars":3759,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":5,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-11-04T07:54:12Z"}],"visa":[],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":0.9,"age_days":6,"expected_fill_days":14,"reasons":["conf:1","velocity","win:mid","comp:brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/hsbc-director-productivity-suite-engineering","json_url":"https://alion.io/job/hsbc-director-productivity-suite-engineering.json","meta":{"generated_at":"2026-11-09T06:50:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3485,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":19779},"rest":"https://alion.io/mcp/rest/get_company?id=19779"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhsbc-director-productivity-suite-engineering"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhsbc-director-productivity-suite-engineering"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhsbc-director-productivity-suite-engineering"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hsbc-director-productivity-suite-engineering\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhsbc-director-productivity-suite-engineering"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3730533}},{"tool":"search_jobs","arguments":{"company":"hsbc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3730533},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}