{"id":3086591,"url":"https://alion.io/job/hsbc-it-cost-and-contracts-manager","title":"IT Cost and Contracts Manager","company":{"id":19779,"name":"HSBC","domain":"hsbc.com","url":"https://alion.io/company/hsbc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"A","score":100,"open_postings":61,"ghost_share":0,"stale_share":0.049,"repost_share":0.016,"time_to_fill_p50_days":11,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kraków, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":14383,"max":18000,"currency":"PLN","period":"month","gross":null,"usd_annual":55620},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T09:02:19Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-25T19:39:49Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Some careers shine brighter than others.\nIf you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.\nYour career opportunity\nThe role of IT Cost & Contracts Manager is a key in managing Cost Management processes across multiple IT business areas ensuring consistent and adequate governance and controls resulting in effective sanctioning of spend. This will include detailed involvement on cost submissions working with Business Managers, Procurement and COOs to ensure that HSBC is obtaining the best commercial deal and evidencing the cost reduction work undertaken.\nThe primary purpose of the Technology Cost and Contract team is to govern all third-party IT spend on HSBC Technology (c$3bn), including managing and continuously improving the cost management processes. This role will include working with the GBGF IT CIOs, COOs and supporting teams to optimize Its utilization of third-party hardware, software, resources, and associated IT services (including non-permanent workforce) to maximize value and cost savings to HSBC\nIn this role, you will have specific responsibility for managing the contract lifecycle from an IT perspective for several specific contracts, including evaluating renewals of contracts ahead of time, challenging demand / requirements and working collaboratively with technical teams and procurement to obtain an optimal commercial deal. Maintaining the IT contracts calendar for the relevant IT teams including correct articulation of the financial P&L profiles, owning the renewal trigger points and driving subsequent actions will be essential. Furthermore, support will be provided to each area to assist working towards a complete zero-based budgeting approach.\nYou need to be commercially aware with expertise in cost or commercial management or sourcing /category management and will be responsible for creating and maintaining a robust governance model in evaluating, reviewing all IT expenditure and proactively driving cost reduction across Technology.\nWhat you’ll do\nCost Management: Oversee rigorous review and challenge of Third-Party cost submissions, collaborating with Business Managers, Procurement, Architecture, Engineering and COOs to secure optimal commercial deals and demonstrate cost reduction efforts. Gathers all relevant information from a wide range of sources to drive and enable an informed decision-making process relating to Tech hardware, software and other IT related services.\nContract Lifecycle Management: Support the contract lifecycle from an IT perspective, including evaluating renewals, challenging demand/requirements and collaborating with technical teams and Category to secure optimal commercial deals.\nGovernance and Controls: Create and maintain a robust governance model for evaluating and reviewing IT expenditure, proactively driving cost reduction across Technology whilst ensuring alignment to Technology, Finance, Procurement and Architecture requirements.\nStakeholder Engagement: Build effective stakeholder relationships to enhance engagement, influence decisions and ensure strong stakeholder advocacy. Work with key stakeholders including senior management to elevate commercial awareness and optimise commercial decision making.\nRisk Management: Promote a risk-aware culture, embedding efficient risk and compliance processes. Manage operational risk and adhere to the Group’s standards of ethical behaviour.\nBusiness Case Development: Analyse commercial, contractual and commercial information to enable you to define and articulate to stakeholders the targeted benefits for a change intervention, demonstrating effective financial skills to develop a detailed business case, including investments, detailed benefits (financial, non-financial and strategic), costs whilst linking them to the overall finances of the business.\nManaging and Leading: Supports change through effective communication, preparation and implementation with peers and senior management across HSBC. Contribute to the support of risk, regulation compliance, innovation and the shift towards a more strategic viewpoint. Support global joint commercial projects.\nWhat you need to have to succeed in this role\n3 years + proven experience in vendor, cost, commercial management or in related Procurement category roles, preferably in a multi geography/stakeholder FI or equivalent organisation.\nTrack record of identifying cost reduction/optimisation opportunities.\nGood understanding of procurement sourcing/category management principles whilst also having a sound understanding of financial principles.\nKnowledge of IT infrastructure technical platforms and vendor management policies.\nStrong communication skills with the ability to influence and communicate at all levels of the organisation.\nAnalytical approach with the ability to understand and resolve problems.\nExperience in managing IT contracts and commercial awareness solutions.\nWhat we offer\nThe pay range for this role is 14 383 PLN - 18 000 PLN (monthly, gross).\nVariable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.\nWe offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.\nAdditional bonuses for recognition awards\nMultisport card\nPrivate medical care\nLife insurance\nOne-time reimbursement of home office set-up (up to 800 PLN).\nCafeteria platform\nEmployee assistance program \nAdditional contributions to PPK scheme\nCorporate parties & events\nCSR initiatives\nNursery discounts\nFinancial support with trainings and education\nSocial fund\nFlexible working hours\nFree parking \nIf your CV meets our criteria, you should expect the following steps in the recruitment process:\nOnline behavioural test (for external candidates only)\nTelephone screen (for external candidates only)\nInterview with the hiring manager\nBeing open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.\nIf you have a need that requires accommodations or changes during the recruitment process, please let us know.\nWe are looking to hire as soon as possible so don’t wait and apply now!\nYou'll achieve more when you join HSBC.","description_format":"text","description_chars":6688,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Cafeteria","Flexible schedule","Home office","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-10-22T13:44:43Z"}],"visa":[],"liveness":{"score":58,"band":"ok","label":"Likely open","p_open":1,"p_active":0.779,"p_room":0.75,"age_days":10,"expected_fill_days":11,"reasons":["conf:1","velocity","win:late","comp:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":55620,"is_top_pay":false},"html_url":"https://alion.io/job/hsbc-it-cost-and-contracts-manager","json_url":"https://alion.io/job/hsbc-it-cost-and-contracts-manager.json","meta":{"generated_at":"2026-10-25T22:37:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31918,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":19779},"rest":"https://alion.io/mcp/rest/get_company?id=19779"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhsbc-it-cost-and-contracts-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhsbc-it-cost-and-contracts-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhsbc-it-cost-and-contracts-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hsbc-it-cost-and-contracts-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhsbc-it-cost-and-contracts-manager"}]}