{"id":4333695,"url":"https://alion.io/job/hsbc-knowledge-management-enablement-manager","title":"Knowledge Management Enablement Manager","company":{"id":19779,"name":"HSBC","domain":"hsbc.com","url":"https://alion.io/company/hsbc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"A","score":100,"open_postings":51,"ghost_share":0,"stale_share":0.078,"repost_share":0.078,"time_to_fill_p50_days":14,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kraków, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":15108,"max":22658,"currency":"PLN","period":"month","gross":null,"usd_annual":68136},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"GraphRAG","optional":false},{"name":"Hybrid Search","optional":false},{"name":"RAG","optional":false},{"name":"Semantic Search","optional":false}],"status":"live","first_seen_at":"2026-11-13T11:01:57Z","employer_posted_date":"2026-11-14","last_verified_at":"2026-11-15T09:39:48Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Some careers shine brighter than others.\nIf you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.\nYour career opportunity\nAs Knowledge Management Enablement Manager within Risk and Compliance and the Chief AI Officer function, you’ll support the adoption of HSBC’s enterprise knowledge and knowledge-intelligence layer across R&C Value Streams. This is a transformation and change role focused on enablement and adoption rather than building the underlying platform, which is delivered by a separate BAU knowledge and data team. You’ll work with Value Streams and the AI Enablement Lead to connect knowledge foundations to the agentic AI migration agenda. Success means supporting the onboarding of workflows and use cases onto the knowledge-intelligence layer, with clear data and knowledge readiness coverage across Value Streams. You’ll also help improve how Value Stream requirements are translated into governed, build-ready designs and how adoption is measured and reported.\nWhat you’ll do\nSupport the change and adoption of knowledge management and knowledge-intelligence standards across R&C Value Streams.\nWork with Value Streams to understand and help translate knowledge and unstructured-data needs into governed, build-ready designs\nCoordinate with the BAU knowledge and data engineering team to support the prioritisation and delivery of the knowledge-intelligence layer, including FIBO-aligned ontology, semantic layer, hybrid search and GraphRAG foundations\nHelp maintain clear scope boundaries and RACI with the BAU team so that build and operational accountability is not duplicated\nSupport the interface between knowledge management delivery and the agentic AI migration agenda, helping to ensure knowledge foundations are fit for purpose for AI migration and Value Stream AI workflows\nHelp track and report adoption of the knowledge layer across Value Streams\nSupport the Head of AI Monitoring and Governance with evidence and data-quality standards relevant to knowledge management\nWhat you need to have to succeed in this role\nBring experience or a strong interest in knowledge management, information architecture, or data and content strategy\nDemonstrate familiarity with RAG, semantic search or related knowledge-intelligence concepts\nHelp translate business needs into governed delivery designs across business and technical teams\nBuild effective working relationships with stakeholders across Value Streams, product owners, AI leads and central enablement teams\nSupport change or transformation activity, including the use of clear adoption measures and reporting\nWork comfortably with unstructured data requirements and knowledge standards in a governed environment\nBring financial services experience, with exposure to Risk and Compliance desirable but not essential\nDemonstrate a willingness to learn, collaborate and develop expertise in knowledge management enablement and emerging AI-related capabilities\n\nWhat we offer\nThe pay range for this role is 15108 PLN - 22658 PLN (monthly, gross).\nVariable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.\nWe offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.\nAdditional bonuses for recognition awards\nMultisport card\nPrivate medical care\nLife insurance\nOne-time reimbursement of home office set-up (up to 800 PLN).\nCafeteria platform\nEmployee assistance program\nAdditional contributions to PPK scheme\nCorporate parties & events\nCSR initiatives\nNursery discounts\nFinancial support with trainings and education\nSocial fund\nFlexible working hours\nFree parking\nIf your CV meets our criteria, you should expect the following steps in the recruitment process:\nOnline behavioural test (for external candidates only)\nTelephone screen (for external candidates only)\nInterview with the hiring manager\nBeing open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.\nIf you have a need that requires accommodations or changes during the recruitment process, please let us know.\nWe are looking to hire as soon as possible so don’t wait and apply now!\nYou'll achieve more when you join HSBC.","description_format":"text","description_chars":4719,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Cafeteria","Flexible schedule","Home office","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-11-15T09:39:48Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.856,"p_room":1,"age_days":2,"expected_fill_days":14,"reasons":["conf:8","win:early","comp:brand"],"computed_at":"2026-11-15T17:54:39Z"},"pay":{"stated_usd_annual":68136,"is_top_pay":false},"html_url":"https://alion.io/job/hsbc-knowledge-management-enablement-manager","json_url":"https://alion.io/job/hsbc-knowledge-management-enablement-manager.json","meta":{"generated_at":"2026-11-15T17:54:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10378,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":19779},"rest":"https://alion.io/mcp/rest/get_company?id=19779"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhsbc-knowledge-management-enablement-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhsbc-knowledge-management-enablement-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhsbc-knowledge-management-enablement-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hsbc-knowledge-management-enablement-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhsbc-knowledge-management-enablement-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4333695}},{"tool":"search_jobs","arguments":{"company":"hsbc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4333695},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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