{"id":2922692,"url":"https://alion.io/job/hsbc-senior-production-engineer","title":"Senior Production Engineer","company":{"id":19779,"name":"HSBC","domain":"hsbc.com","url":"https://alion.io/company/hsbc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"A","score":100,"open_postings":52,"ghost_share":0,"stale_share":0.058,"repost_share":0,"time_to_fill_p50_days":11,"computed_at":"2026-10-21T05:46:15Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kraków, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":17484,"max":21000,"currency":"PLN","period":"month","gross":null,"usd_annual":64668},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AppDynamics","optional":false},{"name":"Bash","optional":false},{"name":"Dynatrace","optional":false},{"name":"Grafana","optional":false},{"name":"Java","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"OpenTelemetry","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"Splunk","optional":false},{"name":"SQL","optional":false},{"name":"Agile","optional":true}],"status":"live","first_seen_at":"2026-10-19T11:50:00Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-22T03:06:21Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Some careers shine brighter than others.\nIf you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.\nYour career opportunity\nWe are looking for skilled individuals for the Production Support Team (Payments IT department). Team is responsible for technical operations of Global Payments Execution, Messaging & Orchestration and Sanctions & Investigation services. Based on Site Reliability Engineering disciplines, the team work in mission critical environment across a breadth of technologies from vendor products to in-house developed micro services.\nWith ever increasing real-time demands of our customers our key business drivers are the availability of our platform and the stability of service.\nThis offer is aimed at people who are eager to work in dynamic team supporting complex application environments and to use progressive technology.\nWhat you’ll do\nProviding full scope of the day to day Production Support service including resolution of the live incidents as well as post-resolution problem management activities\nProviding technical expertise in finding root cause of major system problems\nInstallation of new software releases provided by the vendor\nProviding Production engineering SRE support for the critical real time payments (RTP) for domestic in nature\nDriving the engineering excellence by automation, observability, SRE and toil reduction\nWorking closely with various stakeholders located in different places in the world\nWorking towards monitoring optimization and related too adoptions like AppDynamics, Grafana, Prometheus and Open Telemetry (Otel)\nPerform data analysis of key problem areas to assist in root cause analysis and data reconciliations to identify data anomalies\nWhat you need to have to succeed in this role\nMin. 3 years’ experience in SQL and PL/SQL\nMin. 3 years’ experience in Linux\nMin. 3 years’ experience with Kubernetes\nExperience with shell scripting (at least one: Bash, Python, Java) for automation purposes\nStrong understanding of technology layers in application landscape, storage, OS, network, database, application\nStrong experience in monitoring tools like AppDynamics, Splunk, Dynatrace, Grafana and OpenTelemetry (OTel)\nExperience in Payments or other transactional systems\nNice to have\nExperience in Agile/ DevOps environment and in assisting in production support\n\nWhat we offer\nThe pay range for this role is 17484 PLN - 21000 PLN (monthly, gross).\nVariable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.\nWe offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.\nAdditional bonuses for recognition awards\nMultisport card\nPrivate medical care\nLife insurance\nOne-time reimbursement of home office set-up (up to 800 PLN).\nCafeteria platform\nEmployee assistance program\nAdditional contributions to PPK scheme\nCorporate parties & events\nCSR initiatives\nNursery discounts\nFinancial support with trainings and education\nSocial fund\nFlexible working hours\nFree parking\nIf your CV meets our criteria, you should expect the following steps in the recruitment process:\nOnline behavioural test (for external candidates only)\nTelephone screen (for external candidates only)\nInterview with the hiring manager\nBeing open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.\nIf you have a need that requires accommodations or changes during the recruitment process, please let us know.\nWe are looking to hire as soon as possible so don’t wait and apply now!\nYou'll achieve more when you join HSBC.","description_format":"text","description_chars":4105,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Cafeteria","Flexible schedule","Home office","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-10-20T12:33:25Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.901,"p_room":1,"age_days":1,"expected_fill_days":11,"reasons":["conf:1","velocity","win:early","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":{"stated_usd_annual":64668,"is_top_pay":false},"html_url":"https://alion.io/job/hsbc-senior-production-engineer","json_url":"https://alion.io/job/hsbc-senior-production-engineer.json","meta":{"generated_at":"2026-10-22T05:56:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":566,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":19779},"rest":"https://alion.io/mcp/rest/get_company?id=19779"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhsbc-senior-production-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhsbc-senior-production-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhsbc-senior-production-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hsbc-senior-production-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhsbc-senior-production-engineer"}]}