{"id":2509089,"url":"https://alion.io/job/hsbc-sr-associate-director-product-development","title":"Sr. Associate Director, Product Development","company":{"id":19779,"name":"HSBC","domain":"hsbc.com","url":"https://alion.io/company/hsbc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"A","score":100,"open_postings":57,"ghost_share":0,"stale_share":0.088,"repost_share":0.035,"time_to_fill_p50_days":11,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Guangzhou, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":121000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3358},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Human-in-the-Loop","optional":false}],"status":"live","first_seen_at":"2026-10-14T07:45:01Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-14T23:07:54Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Some careers have more impact than others.\nIf you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.\nWe are currently seeking an experienced professional to join our team in the role ofSr. Associate Director, Product Development.\nBusiness:AI Platforms\nJob ID：63374\nPrincipal responsibilities\nDefine and own the user experience vision for the Group AI Platform.\nLead end-to-end experience design across platform discovery, onboarding, agent and workflow creation, testing, governance, deployment, monitoring and support.\nBuild and lead a high-performing multidisciplinary design practice spanning product design, service design, user research, content design and design operations.\nEstablish a consistent AI interaction framework and reusable design patterns for conversational, agentic and human-in-the-loop experiences.\nPartner with product and engineering leaders to translate research and strategy into prioritised roadmaps, measurable outcomes and high-quality releases.\nSet the platform’s usability, accessibility and inclusive-design standards, ensuring experiences are evaluated with representative users.\nEmbed responsible AI into the experience, including clear system status, explainability, user controls, escalation routes, error recovery and appropriate human oversight.\nCreate and govern a shared design system for AI platform products, reducing duplication and improving consistency across internal tools and integrated experiences.\nDefine and track experience measures such as task success, adoption, time to value, user confidence, accessibility and support demand.\nInfluence senior stakeholders and represent the user perspective in platform investment, governance and delivery decisions.\nKnowledge & Experience / Qualifications\nExtensive experience leading user experience, product design or service design for complex enterprise platforms or developer-facing products.\nA strong portfolio demonstrating strategic design leadership, systems thinking and measurable improvements to adoption, usability or operational performance.\nExperience designing AI-enabled, conversational or agentic products, with a practical understanding of uncertainty, explainability, trust and human oversight.\nProven success building and developing multidisciplinary design teams and embedding user-centred design in scaled product delivery.\nStrong knowledge of user research, interaction design, information architecture, prototyping, content design, accessibility and design systems.\nExperience operating in a large, regulated organisation and partnering effectively with technology, cyber security, risk, compliance and legal stakeholders.\nDemonstrated ability to connect qualitative insight and quantitative evidence to strategic priorities and investment decisions.\nExceptional design leadership, communication and storytelling skills, with the credibility to influence senior executives and technical leaders.\nStrong strategic judgement and the ability to simplify complex technical concepts into clear, usable experiences.\nExpertise in design methods, research practices, prototyping tools and design-system governance.\nCommercial and delivery awareness, with the ability to balance user value, business outcomes, technical feasibility and risk.\nBachelor’s degree or equivalent professional experience in design, human-computer interaction, psychology, computer science or a related discipline.\nComfort operating at pace and in ambiguity while maintaining a high bar for evidence, craft and execution.\n/51/LP/WX\nAbout HSBC Technology China\nWe develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems.\nYou’ll achieve more when you join HSBC. \nHSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”\nPersonal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.\nCandidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.\nDue to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.\n***Issued By HSBC Software Development (GuangDong) Limited***","description_format":"text","description_chars":4945,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-10-14T08:34:09Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":11,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-10-15T01:23:40Z"},"pay":null,"html_url":"https://alion.io/job/hsbc-sr-associate-director-product-development","json_url":"https://alion.io/job/hsbc-sr-associate-director-product-development.json","meta":{"generated_at":"2026-10-15T01:23:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1778,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":19779},"rest":"https://alion.io/mcp/rest/get_company?id=19779"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhsbc-sr-associate-director-product-development"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhsbc-sr-associate-director-product-development"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhsbc-sr-associate-director-product-development"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hsbc-sr-associate-director-product-development\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhsbc-sr-associate-director-product-development"}]}