{"id":2038474,"url":"https://alion.io/job/hso-azure-lead-technical-architect","title":"Azure Lead Technical Architect","company":{"id":174124,"name":"HSO","domain":"hso.com","url":"https://alion.io/company/hso","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"C","score":61,"open_postings":130,"ghost_share":0.562,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":63,"computed_at":"2026-10-14T06:34:16Z"}},"role":"DevOps","role_family":"DevOps","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Skopje, North Macedonia","North Macedonia"],"countries":["MK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":47000,"max_usd":118000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":830},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Azure","optional":false},{"name":"Azure DevOps","optional":false},{"name":"Copilot","optional":false},{"name":"Copilot Studio","optional":false},{"name":"GitHub","optional":false},{"name":"GitHub Actions","optional":false},{"name":"Grafana","optional":false},{"name":"ITIL","optional":false},{"name":"PowerShell","optional":false},{"name":"Prometheus","optional":false},{"name":"Self-Healing","optional":false},{"name":"Datadog","optional":true},{"name":"Dynatrace","optional":true},{"name":"Microsoft Fabric","optional":true},{"name":"Microsoft Sentinel","optional":true},{"name":"New Relic","optional":true},{"name":"SIEM","optional":true}],"status":"live","first_seen_at":"2026-10-07T15:41:27Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-14T08:13:49Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":6},"description":"Role Overview\nHSO is seeking an experienced technical leader to shape and evolve its Monitoring & Observability service across Dynamics 365, Power Platform, AI agents, Azure, and hybrid environments. Working closely with the Service Owner and monitoring development team, this role will set technical direction, translate strategy into scalable service design, and improve onboarding, automation, reliability, and cost efficiency.\nThe role combines architecture, platform strategy, operational improvement, technical mentoring, and clear communication. A key priority is building a differentiated observability offering for Microsoft business applications, not only infrastructure monitoring.\nKey Responsibilities\nPartner with the Service Owner to define the technical strategy and roadmap, including priorities, risks, dependencies, investment options, and practical recommendations.\nAct as the senior technical authority for the service, setting architecture, engineering, observability, alerting, dashboard, telemetry, and service-health standards.\nLead the evolution of monitoring capabilities across Dynamics 365, Power Platform, AI agents (Copilot Studio + Microsoft Foundry, Azure Monitor, and hybrid environments, with business applications as the primary focus.\nImprove how the service is developed, onboarded, changed, and operated by removing bottlenecks, manual effort, and unnecessary dependencies.\nDrive automation, reusable components, standardized patterns, infrastructure as code, self-service, self-healing, and efficient DevOps practices.\nIdentify service cost drivers with the Service Owner and prioritize improvements that increase scalability and reduce cost without compromising quality, security, reliability, or client outcomes.\nAssess Microsoft and third-party technologies based on client value, implementation effort, operational impact, and total cost of ownership.\nPartner with domain specialists to turn critical processes, failure modes, meaningful signals, and client impacts into monitoring and observability service designs.\nProvide technical leadership, mentoring, architecture review, training and escalation guidance, while partnering with engineering and service delivery rather than acting as the primary responder.\nEngage clients and internal stakeholders, translating technical options, constraints, and service insights into clear business impact and roadmap recommendations.\nExpected Outcomes\nFaster, more predictable customer onboarding and implementation of changes.\nLower manual effort and delivery cost through automation, standardization, reuse, and improved engineering practices.\nA scalable, maintainable, and market-leading observability offering for Dynamics 365, Power Platform, AI agents, and the wider Microsoft platform.\nA prioritized, evidence-based roadmap supported by measures for lead time, effort, automation, efficiency, service cost, reliability, and client value.\nClear, business-focused service insights that help clients and service teams understand risk and prioritize improvements.\nRequired Skills & Experience\nStrong Azure architecture and engineering experience across enterprise-scale Azure and hybrid environments, including networking, security, governance, resilience, and operations.\nHands-on experience with Azure Monitor, Log Analytics, Application Insights, Managed Prometheus, and Grafana.\nExperience designing and operating enterprise monitoring and observability solutions, including APM, distributed telemetry, service health, troubleshooting, and root-cause analysis.\nAutomation experience using PowerShell, Azure Automation, Logic Apps, Azure Functions, GitHub Actions, Azure DevOps, infrastructure as code, or comparable technologies.\nExperience with Github Copilot and AI augmented delivery.\nTechnical leadership in a managed services or similarly complex environment, including standards, reference architectures, operational patterns, and ITIL-based processes.\nDemonstrated success improving onboarding, implementation, development, deployment, maintainability, operational efficiency, and cost through automation and standardization.\nExperience evaluating tools and technologies against business value, delivery effort, operational impact, and total cost of ownership.\nExperience designing observability for business applications or SaaS platforms, ideally Dynamics 365, Power Platform, or a comparable enterprise application estate.\nAbility to work across unfamiliar domains, draw out critical processes and failure modes from specialists, and convert them into coherent service designs.\nCommunication & Leadership\nExplains complex technical concepts, options, risks, and trade-offs in clear, outcome-focused language for technical and non-technical audiences.\nAdvises and constructively challenges stakeholders while building alignment and shared ownership of decisions.\nInfluences effectively across engineering, service delivery, leadership, sales, and client teams.\nDemonstrates sound judgement, active listening, collaborative problem-solving, ownership, and transparent follow-through.\nMentors technical teams and leads improvement discussions without undermining others’ expertise or ownership.\nDesirable Experience\nDynamics 365, Power Platform, or Microsoft Fabric\nSRE practices including SLIs, SLOs, error budgets, and reliability engineering\nMicrosoft Sentinel, SIEM, integrations, APIs, GitHub Enterprise, or modern DevOps\nAgentic AI, Microsoft Foundry, Copilot Studio, or AI-led operations\nThird-party platforms such as Datadog, Dynatrace, New Relic, LogicMonitor, or SolarWinds\nClient-facing service design, consulting, presales, or roadmap discussions\nPreferred Certifications\nMicrosoft Certified:Azure Administrator Associate (AZ-104)\nAzure Solutions Architect Expert (AZ-305)\nDevOps Engineer Expert (AZ-400)\n\nITIL Foundation or higher","description_format":"text","description_chars":5842,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["CRM Software","Enterprise Apps Implementation Partners"],"lifecycle":[{"event":"open","at":"2026-10-07T17:02:02Z"}],"visa":[],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.695,"p_room":1,"age_days":6,"expected_fill_days":63,"reasons":["conf:3","stale_co","urgency","velocity","win:early","comp:brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/hso-azure-lead-technical-architect","json_url":"https://alion.io/job/hso-azure-lead-technical-architect.json","meta":{"generated_at":"2026-10-14T11:25:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13674,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":174124},"rest":"https://alion.io/mcp/rest/get_company?id=174124"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhso-azure-lead-technical-architect"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhso-azure-lead-technical-architect"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhso-azure-lead-technical-architect"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hso-azure-lead-technical-architect\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhso-azure-lead-technical-architect"}]}