{"id":1341977,"url":"https://alion.io/job/hss-manager-business-operations-physiatry","title":"Manager Business Operations, Physiatry","company":{"id":1764506,"name":"Hospital for Special Surgery","domain":"hss.edu","url":"https://alion.io/company/hss-edu","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":10,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":86000,"max":131000,"currency":"USD","period":"year","gross":null,"usd_annual":131000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-17T00:00:00Z","employer_posted_date":"2026-09-17","last_verified_at":"2026-10-22T02:07:00Z","board_verified":true,"closed_at":null,"days_open":36,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":36},"description":"How you move is why we’re here. ®\nNow more than ever.\nGet back to what you need and love to do.\nThe possibilities are endless...\nNow more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximizethe abundant opportunities for growth and success.\nIf this describes you then let’s talk!\nHSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.\nWorking with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.\nEmp Status\nRegular Full timeWork Shift\nCompensation Range\nThe base pay scale for this position is $86,000.00 - $131,000.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.What you will be doing\nJob Qualifications\nEducation - Required\nBachelordegree required\nEducation - Preferred\nMaster Degreepreferred\n4+ years’ progressive experience in a hospital setting; advanced healthcare degree may be considered in lieu of experience requirements (e.g.MPH, MHA, MBA, etc.)\nExperience- Required\nExperience managing direct reports\nSkills -Required\nSuperior oral, written and non-verbal communication skills; ability to forge and maintainstrong professional relationships\n\nAdvanced proficiencywith MS Office, including:Word, Excel, Outlook, Project, Visio and PowerPoint\n\nAbility to prioritize and handle multiple tasks simultaneously, often under a deadline in a fast-paced environment\n\nSelf-motivated, detail-oriented and pragmatic; a team player who is analytical and solution-focused\n\nAbility to prioritize issues, resolve conflicts and communicate with all levels of the organization\n\nMust possessability to learn new software tools & systems as requiredon the job\n\nWorking Conditions\nPhysical Working Conditions\nSitting in a comfortable position with frequent opportunityto move aboutthe department and traversethe hospital campus. Examples: executive, management, administrative and secretarial positions.\nEnvironmental Working Conditions\nLocated in a comfortable indoor area. Examples: executive, managementand secretarial positions.\nHazards\nOSHACategory 3\nTasks that involve no exposure to blood, body fluids, tissues, or other potentially infectious materials and Category 1 tasks are not a condition of employment.\nBehavioral & Leadership Competencies:\nPerformance Mindset: Demonstratescritical thinking, identifiesand leads process improvement, and drives and influences results for their team. Isadaptable and flexible when facing challenges and opportunities. Engages in strategic thinking and a solutions-oriented mindset, andencourages the same from others. Proactively identifiesand removes roadblocks. Sets clear expectations and holds team accountable. Doesn’tavoid difficult conversations\nCommunication: Effectively delivers messages verbally and in writing, within and across internal teams. Developspresentations that leveragedata and technology to convey messaging. Listensactively and empathetically. Cascades information accurately and appropriately.\nCollaboration: Builds trusted relationships with colleagues across the organization that enable desired work outcomes. Works collaboratively to resolve issues or conflicts and escalates when appropriate. Invites feedback and provides effective feedback to others. Isopen to others' ideas and points of view.\nEmpowerment: Identifiesopportunities and takes on new responsibilities. Speaksup and sharesideas, creating an environment that encourages the team to do the same. Delegates and provides opportunities for others to learn and grow without micromanaging.\nEngagement: Cares about the mission of HSS. Leads meetings and interactions with colleagues and/or patients. Demonstrates excitement for the work. Seeks learning and growth opportunities for themselves and team members. Modelsleadership behaviors expected of team members. Has a good pulse on overall team engagement, escalating when needed.\nAdherence to HSS Policies: Respects and holds self and/orothers accountable tofollowing HSS Policies and Code of Conduct. (Examples: Time and Attendance, Professionalism, Safety, Privacy, and a commitment to providing or supporting service excellence to patients.)\nPosition Competencies: \n1. Administrative Leadership\nCoordinate Service Line and Office Manager meetings, agendas, and follow-ups.\n\nOversee academic calendars, call schedules, and resident/fellow/attending assignments.\n\nServe as liaison between service leadership, hospital administration, and other departments.\n\nMonitor daily operations for compliance, quality, and patient experience.\n\nPrepare reports, presentations, and analyses on performance, budget, and service outcomes.\n\n2. Physician Office Operations\nManage physician practice schedules, templates, and timekeeping systems.\n\nOversee office operations, ensuring compliance with workflows, policies, and key initiatives.\n\nLead hiring, training, evaluation, and mentorship of physician office staff and managers.\n\nConduct regular office check-ins, performance assessments, and improvement initiatives.\n\nCoordinate float/tempstaffing and onboarding for all new hires.\n\n3. Marketing & Public Relations\nCollaborate with Marketing on media, advertising, printed materials, and website updates.\n\n4. Education & Training\nSupport patient education programs and staff training initiatives.\n\nManage academic calendars, conference schedules, and liaison work with the Education Department.\n\nDevelop and distribute internal communications to staff and providers.\n\nNon-Discrimination Policy\nHospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.","description_format":"text","description_chars":7014,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Hospitals & Health Systems","Sports Medicine"],"lifecycle":[{"event":"open","at":"2026-09-27T15:56:43Z"}],"visa":[],"liveness":{"score":25,"band":"fade","label":"Fading","p_open":1,"p_active":0.462,"p_room":0.55,"age_days":36,"expected_fill_days":25,"reasons":["conf:27","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":131000,"is_top_pay":true},"html_url":"https://alion.io/job/hss-manager-business-operations-physiatry","json_url":"https://alion.io/job/hss-manager-business-operations-physiatry.json","meta":{"generated_at":"2026-10-23T22:46:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5840,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1764506},"rest":"https://alion.io/mcp/rest/get_company?id=1764506"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhss-manager-business-operations-physiatry"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhss-manager-business-operations-physiatry"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhss-manager-business-operations-physiatry"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hss-manager-business-operations-physiatry\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhss-manager-business-operations-physiatry"}]}