{"id":4048508,"url":"https://alion.io/job/hub-international-account-coordinator","title":"Account Coordinator","company":{"id":1768415,"name":"HUB International","domain":"hubinternational.com","url":"https://alion.io/company/hubinternational-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":72,"ghost_share":0,"stale_share":0.708,"repost_share":0.014,"time_to_fill_p50_days":42,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Houston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-10T00:00:00Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-12T20:53:47Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"A path for every ambition.\nAt HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.\nWe’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.\nOur purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.\nWhether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.\nYour ambition has a home here.\n** This is a hybrid role, requiring four days per week in the office.**\nPosition Overview:\nThe Account Coordinator plays a crucial role in our dynamic team, providing essential administrative support under the guidance of an Account Manager in the employee benefits insurance sector. As an Account Coordinator, you will be responsible for managing administrative tasks related to ID cards, census data, carrier relations, and claims support. This position is ideal for detail-oriented individuals with strong organizational skills and a commitment to delivering exceptional service.\nPrincipal Duties and Responsibilities:\nID Card Management:Generate and manage employee ID cards, ensuring accuracy and timely distribution.\nCollaborate with carriers to address ID card-related inquiries and discrepancies.\n\nCensus Data Administration:Assist in the collection, organization, and maintenance of client census data.\nWork closely with Account Managers to ensure accuracy and completeness in census data reporting.\n\nCarrier Relations Support:Facilitate communication between clients and insurance carriers.\nAssist in resolving administrative issues, inquiries, and coordination with carriers.\n\nClaims Support:Provide administrative support in the claims process, ensuring accurate and efficient handling of claims-related documentation.\nCollaborate with carriers to address inquiries and facilitate timely claims resolution.\n\nClient Interaction:Serve as a responsive point of contact for clients on administrative matters.\nCoordinate with Account Managers to address client needs and concerns.\n\nDocumentation and Record Keeping:Maintain organized and accurate records of ID cards, census data, carrier communications, and claims-related documentation.\n\nTeam Collaboration:Work collaboratively with Account Managers and other team members to ensure a cohesive and streamlined workflow.\nAssist in team initiatives and projects as needed.\n\nQualifications:\nProven administrative experience, preferably in the employee benefits insurance industry.\nStrong organizational and multitasking skills.\nDetail-oriented with a focus on accuracy in administrative tasks.\nExcellent communication and interpersonal skills.\nProficiency in MS Excel, Word, and Outlook.\nAbility to work collaboratively in a team-oriented environment.\nEducation and Experience:\nHigh school diploma or equivalent.\nPrevious experience in a customer service or administrative role is desirable.\nLicensing: Possession of a current TX Life, Health & Accident license is required.\nWhat we offer you\nWe invest in your growth. HUB offers structured training, licensing support,and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.\nCompetitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans\nGenerous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance\nA collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career\nThe HUB difference\nHUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada - through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.\nEqual Employment Opportunity: HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.\nReasonable Accommodations: HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at . This contact information is for accommodation requests only and should not be used to inquire about the status of an application.\nE-Verify: HUB International Limited participates in E-Verify. 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