{"id":1267427,"url":"https://alion.io/job/hubb-it-junior-engineer-level-2-advanced-infrastructure-systems-support","title":"Junior Engineer – Level 2 | Advanced Infrastructure & Systems Support","company":{"id":3808253,"name":"Hubb It","domain":"hubb-it.sg","url":"https://alion.io/company/hubb-it","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":3200,"max":3700,"currency":"SGD","period":"month","gross":true,"usd_annual":34764},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Google Workspace","optional":false},{"name":"Hyper-V","optional":false},{"name":"VMWare","optional":false},{"name":"VPN","optional":false},{"name":"Windows Server","optional":false},{"name":"ITIL","optional":true},{"name":"PowerShell","optional":true}],"status":"closed","first_seen_at":"2026-09-07T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-07T20:28:00Z","board_verified":false,"closed_at":"2026-10-07T20:28:00Z","days_open":30,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":30},"description":"Already have solid IT support experience and want to move into deeper infrastructure & systems troubleshooting?\nThis L2 role is for engineers who enjoy solving the harder tickets that go beyond basic helpdesk support.\nJOB DESCRIPTION:\nTake ownership of complex tickets escalated from L1\nTroubleshoot Windows Server, Active Directory & Group Policy \nSupport DNS, DHCP, file/print services\nAdminister Microsoft 365 / Google Workspace as assigned\nSupport firewall & VPN configuration\nPerform server patching and maintenance\nTroubleshoot network and infrastructure issues\nSupport VMware / Hyper-V environments\nPerform backup & restore operations\nTriage basic EDR / security alerts\nSupport Azure / AWS environments where required\nPrepare RCA, technical reports & handover documentation\nCoordinate with vendors and application support teams\nREQUIREMENTS:\nDiploma / Degree in IT, Computer Science or equivalent\n3–6 years IT / infrastructure / systems support experience\nGood knowledge of Windows Server & Active Directory\nUnderstanding of networking, DNS, DHCP, VPN & firewall concepts\nExperience with Microsoft 365 administration is an advantage\nStrong troubleshooting and problem-solving skills\nAble to work independently and follow change-control procedures\nNice to have: Azure Fundamentals, Network+, Security+, ITIL or PowerShell/Bash scripting experience.\nIdeal for: Desktop / System / Infrastructure Engineers ready to step into a stronger L2 technical support role.\n\nJayxen Ong | EA Licence No: 24C2176 | Shiny People HR Consultancy Pte. 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