{"id":3661933,"url":"https://alion.io/job/human-interest-contribution-trade-ops-associate-i","title":"Contribution Trade Ops Associate I","company":{"id":5646,"name":"Human Interest","domain":"humaninterest.com","url":"https://alion.io/company/human-interest","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":87,"open_postings":7,"ghost_share":0,"stale_share":0.429,"repost_share":0.143,"time_to_fill_p50_days":52,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":21,"max":24,"currency":"USD","period":"hour","gross":null,"usd_annual":48000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-03T00:12:28Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-05T20:12:03Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. \nNearly half of all working Americans are not saving enough for their future. Too often it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.\nWe’re a high-growth tech company changing the retirement industry. We are backed by a number of investors. Most recently, this includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.\nAbout the role\nAs a member of the Contribution Trade Operations team, you will play a key role in supporting day-to-day operations at a rapidly scaling startup. Organized, detail-oriented, and adaptable, you will ensure accurate and timely payroll processing while helping to build and refine processes from the ground up. You will gain in-depth knowledge of various payroll systems and integrations to ensure contributions are processed correctly and on time. Your role will also involve troubleshooting integration issues, maintaining accurate records, and collaborating with internal teams to optimize processes and communicate trends and metrics.\nAbout the team\nThis team reviews and verifies customer and account data to ensure accuracy, minimize errors, and maintain compliance with industry regulations and company standards. They improve contribution processing workflows, increasing speed and accuracy while identifying automation opportunities to reduce manual tasks. The team resolves issues through detailed analysis and validation, ensuring accurate reports and enhancing operational efficiency and data integrity. By collaborating with cross-functional teams, they address customer needs, improve processes, and contribute to product enhancements. They also support internal teams by sharing operational insights to guide decision-making and ensure successful project execution, while managing key projects to align resources and timelines with business goals for timely delivery.\nWhat you get to do every day\nEnsure that all data is reviewed for accuracy and discrepancies are identified and escalated, contributing to accurate and compliant customer accounts.\nAchieve consistent, timely processing of contributions, meeting deadlines and ensuring customers’ contributions are correctly applied without delays.\nProactively identify discrepancies and correct errors, ensuring high-quality, consistent data for reporting and operational purposes.\nSupport a smooth flow of information between teams to resolve customer inquiries quickly and contribute ideas to streamline workflows, improving overall operational efficiency.\nGain proficiency in the company's operational processes, becoming a trusted point of contact for day-to-day support and offering insights on how to enhance these processes.\nAssist in the successful completion of key projects by contributing to tasks on time, supporting project leads, and ensuring high standards of quality in project deliverables.\nWhat you bring to the role\n1-2 years of experience in Accounting or 401(k) Recordkeeping (preferred)\nStrong attention to detail\nGood organizational skills\nClear communication skills, both verbal and written\nAbility to work efficiently in a fast-paced environment\nComfortable working both independently and as part of a team\nStrong aptitude for working with numbers\nTime management skills to prioritize tasks effectively\nBasic problem-solving abilities\nInterest in research and learning\nWillingness to identify and suggest process improvements\nNice to have\nBachelor's Degree\nBasic reconciliation skills\nWhere you will work\nOur office in Lindon, Utah \nHybrid (4 days a week in the office, Monday-Thursday)\nHow you can grow your career at Human Interest\nAs you excel in your core role, you’ll have the opportunity to advance to a Senior Contribution Trade Operations Associate position, where you'll handle similar responsibilities with a higher level of complexity and increased responsibility.\nWhy you will love working at Human Interest\nMission - Highly collaborative startup dedicated to supporting employee engagement and growth. It’s an opportunity to help solve one of the biggest unsolved problems in America: saving for retirement.\nCulture - Our operating principles define how we come together as a team to do our work. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. \nCustomer obsession\nLong-term orientation\nAutonomous and accountable teams\nAn escalating bar for talent and performance \nFundamental optimism \nCompensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the US. The hourly range for this position spans $21.00 - $24.00 per hour and represents the minimum in our lowest geographic region to a maximum in our highest geographic region. The salary that we offer to a new employee within this range is based on their location within the US, their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall Total Rewards package. Depending on the position, additional compensation components such as bonus, commission, and equity may be offered. All of our employees are offered a robust suite of physical, financial and mental wellness benefits.\nBenefits - \nA great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees\nTop-of-the-line health plans, as well as dental and vision insurance\nGenerous PTO and parental leave policies\nAddition Wealth - Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness\nLyra - Enhanced Mental Health Support for Employees and dependents \nCarrot - Fertility healthcare and family forming benefits\nCandidly - Student loan resource to help you and your family plan, borrow, and repay student debt\nMonthly work-from-home stipend; quarterly lifestyle stipend\nEmployee Resource Groups including Veterans, Lift Ev’ry Voice, Pride, LatinX, Families, and Women in Tech\nFun online and regional events and celebrations and department and company offsites\nThe vast majority of our positions can be 100% remote\nWe’re a great place to work (but don’t take our word for it) \nHere’s a list of our awards and accolades:\nCertified as a Great Place To Work® (2023-2025)\nFortune Best Place to Work in the Bay Area (2024)\nBest Places to Work by Built In (2023-2024)\nAmerica’s Best Startup Employers by Forbes (2020-2022, 2024) \nA Top Company by Y Combinator (2020-2023)\nInc. Fastest Growing Companies (2021)\nHuman Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.\nWe are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at .\nPlease note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. \nPursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.\nSee more: https://humaninterest.com/disclosures","description_format":"text","description_chars":8359,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Parental leave","Retirement plans","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Wealth Management & Financial Advisors"],"lifecycle":[{"event":"open","at":"2026-11-03T04:05:11Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":217500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":52,"reasons":["conf:1","velocity","win:early","comp:junior"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":48000,"is_top_pay":false},"html_url":"https://alion.io/job/human-interest-contribution-trade-ops-associate-i","json_url":"https://alion.io/job/human-interest-contribution-trade-ops-associate-i.json","meta":{"generated_at":"2026-11-05T22:03:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2582,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5646},"rest":"https://alion.io/mcp/rest/get_company?id=5646"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhuman-interest-contribution-trade-ops-associate-i"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhuman-interest-contribution-trade-ops-associate-i"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhuman-interest-contribution-trade-ops-associate-i"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/human-interest-contribution-trade-ops-associate-i\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhuman-interest-contribution-trade-ops-associate-i"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3661933}},{"tool":"search_jobs","arguments":{"company":"humaninterest.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3661933},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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