{"id":1158545,"url":"https://alion.io/job/humana-associate-vp-services-procurement","title":"Associate VP, Services Procurement","company":{"id":2742,"name":"Humana","domain":"humana.com","url":"https://alion.io/company/humana","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":96,"open_postings":51,"ghost_share":0,"stale_share":0.294,"repost_share":0.078,"time_to_fill_p50_days":7,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Operations","role_family":"Operations","seniority":"head","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":184800,"max":254100,"currency":"USD","period":"year","gross":null,"usd_annual":254100},"salary_estimate":null,"experience_years_min":15,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":true}],"status":"live","first_seen_at":"2026-09-23T22:37:52Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-24T16:29:44Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Become a part of our caring community\nServices represent one of the organization’s most consequential sources of capability, capacity, transformation and external spend. The Associate Vice President, Services Procurement will lead the enterprise strategy for contingent workforce, outsourcing and offshoring, consulting and clinical services, converting third-party services into measurable business outcomes, workforce agility, operating leverage and sustainable value.The AVP will serve as the senior Procurement partner to leaders across the Insurance segment and Corporate Services, helping shape operating-model, workforce and transformation decisions before sourcing begins or a supplier solution is selected.\nThe leader will bring deep expertise in global business services, business process outsourcing, workforce solutions and complex professional services. The mandate is to strengthen business-case quality, establish clear make, buy, build, automate and partner choices, create fit-for-purpose commercial models, manage transitions and hold providers accountable for committed outcomes.\nSuccess will be measured by whether business leaders make better services and workforce decisions, transformations deliver their promised value, and suppliers improve performance and innovation.\nKey Responsibilities\nServe as the Strategic Services Partner to Business Leaders\nServe as the senior Procurement relationship leader and trusted commercial advisor to Insurance segment and Corporate Services leadership.\nDevelop a deep understanding of business strategy, operating plans, transformation roadmaps, workforce needs and financial commitments, and translate them into integrated services, workforce and supplier strategies.\nEngage upstream of supplier selection to frame the problem, test demand and assess make, buy, build, automate, offshore, outsource and partner alternatives.\nBring concise, decision-ready recommendations that clarify business outcomes, value, cost, risk, capacity, speed, optionality and organizational implications.\nCreate alignment across business, Finance, HR, Legal, Risk, Compliance, Technology and Procurement before material commitments are made.\nBuild credibility and operating mechanisms for Procurement to function as an extension of business leadership rather than a downstream execution team.\nLead Enterprise Workforce, Outsourcing and Services Strategy\nOwn enterprise category strategies for contingent workforce, outsourcing and offshoring, consulting and clinical services, with clear boundaries and coordination across adjacent functions.\nBuild an integrated external workforce strategy spanning employee alternatives, temporary labor, statement-of-work services, managed services, outsourcing and offshore delivery.\nDesign location and delivery-model strategies that consider capability, labor economics, automation potential, regulatory and contractual constraints, data access, resiliency, concentration, talent supply and change impact.\nAdvance global business services models by helping leaders evaluate retained organization design, service placement, process ownership, governance, centers of excellence and provider ecosystems.\nEstablish multi-year category strategies grounded in demand forecasts, business roadmaps, market intelligence, benchmarks, supplier economics and emerging service models.\nMaintain a forward-looking pipeline of transformation, sourcing, demand-management, insource/outsource, supplier optimization and commercial-model opportunities.\nRaise the Standard for Business Cases and Transformation Decisions\nCreate a rigorous, enterprise approach to business cases for outsourcing, offshoring, consulting and workforce transformation.\nEnsure cases are grounded in validated baselines, fully loaded current-state cost, demand and volume assumptions, productivity, implementation and transition costs, technology dependencies, stranded costs, retained-organization requirements, risk and timing.\nPressure-test whether proposed value comes from sustainable process improvement, automation and operating-model redesign rather than labor arbitrage alone.\nPartner with Finance to validate assumptions, establish credible baselines and track in-year, run-rate and realized value after implementation.\nDefine decision gates and executive accountabilities from strategy through sourcing, transition, stabilization and benefit realization.\nChallenge proposals that lack clear outcomes, executable change plans, realistic capacity assumptions or sufficient protections against value leakage.\nDrive Commercial Strategy and Complex Negotiations\nPersonally lead or sponsor the organization’s most complex, highest-value and highest-risk services negotiations.\nBuild negotiation strategies using benchmarks, supplier economics, competitive alternatives, incumbent leverage, switching costs, demand aggregation and enterprise-wide relationships.\nDesign commercial models suited to the work, including rate-card, milestone, transaction, consumption, capacity, managed-service, outcome-based, gainshare and hybrid constructs.\nStrengthen contractual protections for pricing, productivity, benchmarking, service levels, innovation, continuous improvement, change control, audit, transition, termination and exit assistance.\nDistinguish true strategic consulting from staff augmentation and managed services, ensuring that scope, talent, rates and accountability match the work being purchased.\nPartner with Finance to ensure negotiated value is credible, visible and translated into measurable enterprise impact.\nBuild a High-Performing Contingent Workforce Model\nDefine the enterprise contingent workforce strategy, governance and supplier architecture across temporary labor, independent talent, direct sourcing, statement-of-work services and managed solutions.\nImprove demand planning, talent-channel selection, rate and markup governance, supplier performance, tenure management, worker quality and speed to productivity.\nCreate transparency across external labor demand, skills, location, cost, supplier concentration and conversion opportunities.\nPartner with HR, business leaders, Finance, Legal and Risk to clarify ownership, controls and decision rights across the external workforce lifecycle.\nUse market intelligence, workforce analytics, direct sourcing, talent pools, automation and modern workforce platforms to improve quality, access, agility and cost.\nPrevent misclassification and channel leakage by establishing clear distinctions among contingent labor, consulting, outsourcing and employee roles.\nShape Strategic Consulting and Clinical Services\nEstablish enterprise consulting strategies, preferred-partner models and governance that match supplier capability and commercial model to the nature of the work.\nImprove visibility to consulting demand, reduce fragmented buying, challenge unnecessary work and ensure knowledge transfer and measurable deliverables.\nBuild fit-for-purpose category and supplier strategies for clinical services, balancing quality, access, member and patient outcomes, cost, compliance, delegation and operational continuity.\nPartner with clinical, legal, compliance, network and risk leaders to clarify which services Procurement leads, co-leads or routes through specialized contracting channels.\nApply differentiated sourcing and governance based on whether services involve direct care, licensed professionals, delegated activity, claims reimbursement, sensitive data or value-based arrangements.\nEnsure service quality and continuity are treated as primary outcomes, not trade-offs against financial value.\nBuild a Modern, Commercially Formidable Team\nLead, coach and develop Category Managers, Supplier Managers and procurement professionals with clear expectations for business partnership, commercial judgment, analytical rigor and measurable impact.\nBuild deep capabilities in global business services, outsourcing, workforce economics, consulting, clinical services, business-case development, transition management, complex negotiation and executive influence.\nShift the team from processing requests to shaping operating-model and workforce decisions, anticipating opportunities and challenging assumptions constructively.\nIncrease strategic capacity by simplifying work, using shared services and embedding analytics, automation and AI into market intelligence, business cases, negotiations, contracts and supplier monitoring.\nEstablish clear performance standards, succession plans and development opportunities that strengthen the broader Procurement leadership bench.\nCreate an environment where leaders operate independently with senior executives, make difficult decisions and remain accountable for outcomes.\nHow Success Will Be Measured\nDelivery of validated financial, workforce, transformation and broader enterprise-value commitments.\nFinance-aligned business cases with validated baselines, transparent assumptions and clear benefit-realization ownership.\nMulti-year strategies covering the substantial majority of addressable services spend and external workforce demand.\nImproved visibility to contingent labor, consulting, outsourcing and clinical-services demand, commitments, suppliers and risks.\nMeasurable improvement in cycle time, stakeholder experience and quality of commercial decisions.\nGreater adoption of fit-for-purpose workforce channels, preferred providers and standardized commercial models.\nOutsourcing and offshoring programs meeting transition, service, financial, transformation and risk commitments.\nReduced fragmented buying, rate leakage, unmanaged statements of work, supplier proliferation and surprise renewals.\nImprovement in supplier quality, service, productivity, innovation, resiliency and contractual value realization.\nIncreased confidence from Insurance and Corporate Services leadership.\nStronger talent, succession readiness and organizational capability.\nUse your skills to make an impact\nRequired Qualifications\n15+ years of progressive experience in Procurement, Strategic Sourcing, Global Business Services, Business Process Outsourcing, Workforce Solutions, Consulting, Supplier Management or related commercial leadership roles.\n10+ years of people leadership experience, including success building, transforming and retaining high-performing teams.\nDeep expertise in several relevant domains, including contingent workforce, outsourcing and offshoring, consulting, managed services, business process services or clinical services.\nDemonstrated experience designing or sourcing global business services models, including retained-organization design, service placement, transition and provider governance.\nExceptional business-case acuity, including baseline validation, fully loaded cost analysis, productivity, implementation, transition, stranded cost, retained cost, risk and benefit realization.\nDemonstrated success leading complex services portfolios, executive-level transformations and high-value strategic negotiations.\nExpertise in services commercial models, supplier economics, labor markets, rate structures, service levels, benchmarking, productivity and outcome-based constructs.\nProven ability to advise segment presidents, functional executives and other senior leaders and influence decisions without relying on positional authority.\nTrack record of delivering material enterprise value while protecting service quality, workforce experience, customer or member outcomes, compliance, resiliency and risk.\nExperience navigating complex transitions, change management, supplier remediation and exit strategies.\nExperience operating across highly matrixed business, Finance, HR, Legal, Risk, Compliance, Technology and Procurement organizations.\nBachelor’s degree or equivalent relevant experience.\nPreferred Qualifications\nExperience in a Fortune 500, healthcare, insurance, highly regulated or similarly complex enterprise.\nExperience with clinical or healthcare services, delegated arrangements, regulated ope...","description_format":"text","description_chars":15865,"description_truncated":true,"requirements":{"experience_years_min":15,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Supply Chain","Health Care","Wellness"],"lifecycle":[{"event":"open","at":"2026-09-23T22:37:52Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":7,"reasons":["conf:2","velocity","win:early","comp:brand"],"computed_at":"2026-09-24T05:45:00Z"},"pay":{"stated_usd_annual":254100,"is_top_pay":true},"html_url":"https://alion.io/job/humana-associate-vp-services-procurement","json_url":"https://alion.io/job/humana-associate-vp-services-procurement.json","meta":{"generated_at":"2026-09-24T21:07:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}