Director, Chief of Staff (Medicaid)
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The Director, Chief of Staff serves as a strategic partner and trusted advisor to the Medicaid President, helping drive the organization's priorities, operational effectiveness, and business performance. You will translate strategy into action by coordinating key initiatives, aligning stakeholders, supporting executive communications, and ensuring accountability for results across the Medicaid organization.As a highly visible leader, you will work across business, functional, and enterprise teams to facilitate decision-making, remove barriers, and advance critical growth, operational, and transformation priorities.
The ideal candidate is a highly collaborative, action-oriented leader with strong executive presence, organizational agility, and business acumen. You are comfortable navigating ambiguity, building relationships across the enterprise, and driving accountability without direct authority. This role offers broad exposure across the Medicaid business and serves as a strong developmental opportunity for future senior leadership positions.
Partner with the Medicaid President to establish priorities, drive execution, and support leadership team effectiveness.
Lead and coordinate strategic initiatives, ensuring alignment, accountability, and measurable outcomes.
Facilitate leadership team meetings, business reviews, planning processes, driving effective decisions and follow-through.
Serve as a liaison across Medicaid, Medicare, other business segments, enterprise functions, and external stakeholders to strengthen collaboration and accelerate results.
Monitor progress against key business goals, identify risks and opportunities, and help resolve barriers to execution.
Develop executive communications, presentations, briefing materials, and business updates for senior leaders and key stakeholders.
Support growth initiatives, organizational transformation, and enterprise strategic priorities.
Lead the development of executive presentations and Board materials.
Handle sensitive and confidential matters with sound judgment and discretion.
Use your skills to make an impact
Required Qualifications
Bachelor's degree in business, healthcare administration, public health, finance, or a related field.
7+ years progressive leadership experience in strategy, business operations, project management, healthcare administration, organizational effectiveness, or a related field.
Experience leading complex programs and initiatives across multiple business functions, translating executive vision into actionable plans and delivering results at scale.
Demonstrated track record of partnering and influencing senior executives to drive enterprise-wide initiatives and business outcomes.
Exceptional communication, relationship-building, and stakeholder management skills.
Strong strategic, analytical, and problem-solving capabilities.
Ability to manage multiple priorities and thrive in a fast-paced, evolving environment.
Preferred Qualifications
Experience in Medicaid, Medicare, Duals, managed care, government programs, or health plan operations.
Knowledge of Humana's business, operating model, and enterprise functions.
Experience supporting executive leadership through strategy, business operations, transformation, or Chief of Staff functions.
Additional Information
Workstyle: This a Hybrid Office role based primarily at Humana's Waterside location in Louisville, Kentucky, and requires regular in-office presence to support executive leadership and key organizational initiatives.
Travel: Up to 25% travel, both within Kentucky and nationwide, to support strategic priorities, leadership engagement, and business operations.
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$184,800 - $254,100 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About Us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.