{"id":4074975,"url":"https://alion.io/job/humana-process-improvement-professional","title":"Process Improvement Professional","company":{"id":2742,"name":"Humana","domain":"humana.com","url":"https://alion.io/company/humana","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":95,"open_postings":52,"ghost_share":0.058,"stale_share":0.077,"repost_share":0.308,"time_to_fill_p50_days":14,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States","Louisville, United States","Charlotte, United States","Arlington, United States","Tampa, United States","Dallas, United States","Fort Lauderdale, United States","Atlanta, United States","New York, United States","Nashville, United States","Boston, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":73500,"max":100200,"currency":"USD","period":"year","gross":null,"usd_annual":100200},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Copilot","optional":false},{"name":"Agile","optional":true},{"name":"Airtable","optional":true},{"name":"Alteryx","optional":true},{"name":"Confluence","optional":true},{"name":"HIPAA","optional":true},{"name":"Jira","optional":true},{"name":"Notion","optional":true},{"name":"Power BI","optional":true},{"name":"Python","optional":true},{"name":"ServiceNow","optional":true},{"name":"Smartsheet","optional":true},{"name":"SQL","optional":true},{"name":"Tableau","optional":true}],"status":"live","first_seen_at":"2026-11-11T15:05:36Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T15:05:36Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Become a part of our caring community\nThe Process Improvement Professional serves as the technology, automation, analytics, and process acceleration lead for the Merger and Acquisition organization. This role is responsible for improving the efficiency, quality, scalability, and effectiveness of M&A diligence, execution, integration, portfolio management, and operational activities through automation, analytics, artificial intelligence, process transformation, and modern digital tools.The position combines business analysis, process improvement, process architecture, data analytics, workflow automation, operational excellence, and technology enablement. The individual will identify opportunities to reduce manual effort, improve decision-making, automate recurring activities, optimize business processes, and create scalable solutions across the M&A lifecycle.\nThis role requires a highly adaptable, technology-savvy professional who can quickly learn and leverage a wide variety of tools, platforms, and emerging technologies to solve business problems. The ideal candidate possesses strong analytical capabilities, a continuous improvement mindset, and the ability to translate complex business and operational challenges into practical, scalable solutions.\nKey Responsibilities\nAutomation and Digital Solutions\nIdentify and implement automation opportunities across diligence, integration, portfolio management, reporting, governance, and operational processes.\nBuild no-code, low-code, and custom automation solutions that eliminate manual work, reduce cycle times, and improve execution speed.\nDesign scalable workflows that streamline information gathering, document management, status tracking, approvals, reporting, and cross-functional collaboration.\nCreate reusable templates, automation frameworks, toolkits, and digital assets that can be leveraged across transactions and integration programs.\nEvaluate, design, and implement Generative AI and AI-assisted solutions that improve productivity, decision-making, knowledge management, and operational effectiveness.\nLeverage AI technologies to accelerate diligence reviews, document analysis, reporting, integration planning, and governance activities.\nServe as a trusted advisor on practical AI use cases and emerging technologies within the M&A function.\nProcess Transformation and Operational Excellence\nLead process discovery, workflow mapping, current-state assessments, and operational reviews across M&A and supporting business functions.\nEvaluate current-state workflows and identify process inefficiencies, bottlenecks, duplicative effort, control gaps, handoff delays, and scalability constraints.\nDesign future-state operating models and standardized business processes that improve efficiency, consistency, governance, and execution quality.\nDevelop and maintain operating procedures, playbooks, process frameworks, templates, and best practices.\nSupport continuous improvement initiatives across diligence, integrations, portfolio management, and team operations.\nDrive adoption of new processes, tools, automation capabilities, and operating models through effective change management.\nData Analytics and Business Intelligence\nAnalyze transaction, operational, financial, technology, cybersecurity, vendor, integration, and portfolio data.\nDevelop dashboards, scorecards, reports, visualizations, and executive reporting solutions that provide actionable insights to leadership.\nEstablish KPI frameworks, performance metrics, and reporting standards to measure transaction and integration effectiveness.\nSupport executive decision-making through data analysis, trend identification, scenario modeling, and operational intelligence.\nIdentify opportunities to improve data quality, reporting automation, and business transparency across M&A activities.\nEnterprise Process Architecture and M&A Operations\nAssess and optimize processes across M&A diligence, integration management, technology operations, cybersecurity, infrastructure, applications, vendor management, finance, procurement, governance, and portfolio operations.\nCreate end-to-end process architectures that improve alignment between enterprise functions and M&A objectives.\nAnalyze dependencies across teams, processes, technologies, and stakeholders to improve coordination and execution.\nSupport the development of scalable operating models that improve integration readiness and long-term operational performance.\nM&A Tool Strategy & Administration\nAssess, evaluate, and recommend tools that improve M&A execution, governance, collaboration, analytics, automation, and reporting.\nPartner with stakeholders to define requirements and implement technology-enabled solutions.\nManage and optimize M&A-related platforms, repositories, workspaces, and collaboration environments.\nIntegrate data and workflows across systems where possible to minimize manual effort and improve reporting consistency.\nLead cross-functional assessments of the enterprise technology landscape and identify opportunities to consolidate, optimize, or automate tooling capabilities.\nDrive adoption and change management activities associated with new tools and digital capabilities.\nDesired Outcomes (First 12 Months)\nInventory and assess current M&A tools, processes, reporting capabilities, and operating models.\nDocument and evaluate current-state workflows across diligence, integration, and portfolio management functions.\nIdentify and prioritize high-value automation and process improvement opportunities that reduce manual effort and cycle times.\nEstablish repeatable KPI frameworks, performance metrics, and reporting standards across key M&A activities.\nDeploy AI-enabled solutions that improve productivity, execution quality, and decision-making.\nBuild dashboards and automated reporting capabilities for executive and operational leadership.\nCreate a library of reusable workflows, playbooks, templates, automation assets, and standardized operating procedures.\nRecommend and implement future-state process improvements that improve scalability, governance, and operational effectiveness.\nUse your skills to make an impact\nRequired Qualifications\nBachelor's degree in Business, Information Systems, Data Analytics, Finance, Engineering, Technology, Management Information Systems, Operations, or a related field.\n3 or more years of experience in analytics, automation, business analysis, process improvement, operational excellence, consulting, M&A operations, transformation, or related functions.\nExperience with Generative AI, Copilot technologies, workflow automation, intelligent automation platforms, or digital transformation initiatives.\nStrong analytical, problem-solving, and systems-thinking capabilities.\nExperience gathering requirements and translating business needs into practical technology and process solutions.\nExperience evaluating, documenting, and improving complex business processes.\nExperience developing dashboards, KPI frameworks, reporting solutions, and performance metrics.\nDemonstrated ability to work effectively across business and technical stakeholders.\nAbility to quickly learn, evaluate, and leverage new tools, technologies, and methodologies.\nPreferred Qualifications\nExperience supporting mergers, acquisitions, integrations, corporate development initiatives, or portfolio management activities.\nExperience with business intelligence, visualization, and analytics tools.\nFamiliarity with Power BI, Tableau, Power Platform, Copilot, Jira, Confluence, ServiceNow, SQL, Python, Alteryx, Smartsheet, Airtable, Notion, or similar technologies.\nExperience working within technology, consulting, corporate strategy, PMO, operational excellence, transformation, or enterprise process improvement environments.\nKnowledge of Lean, Agile, continuous improvement, or business transformation methodologies.\nCore Competencies\nAutomation & Workflow Optimization\nOperational Excellence, Continuous Improvement, Transformation\nData Analytics & Business Intelligence\nAI & Digital Enablement\nSystems Thinking, Business Analysis, Process Architecture\nM&A Operations and Integration Management\nStrategic Problem Solving\nIdeal Candidate Profile\nThis individual is the \"Swiss Army knife\" of the M&A team. They are naturally curious, highly analytical, and passionate about leveraging technology to solve complex business problems. They can quickly learn new platforms, evaluate and improve business processes, connect data across systems, automate repetitive activities, build dashboards, and apply AI to improve team productivity and decision-making.\nThey approach challenges from both a business and technology perspective, focusing on outcomes rather than specific tools or platforms. They possess strong process improvement instincts, can identify inefficiencies and scalability challenges, and can design practical, repeatable solutions that enhance M&A execution. Above all, they are adaptable problem solvers who continuously seek opportunities to improve efficiency, insight, governance, and operational effectiveness across the M&A lifecycle.\nWork at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.\nScheduled Weekly Hours\n40Pay Range\nThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$73,500 - $100,200 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of Benefits\nHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About Us\nAbout Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. Equal Opportunity Employer\nIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation...","description_format":"text","description_chars":12480,"description_truncated":true,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Home Care Services","Primary Care & Medical Centers","Pharmacies","Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-11-11T15:05:36Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 339 · green card filings: 89","filings_12m":339,"filings_prev_12m":256,"green_card_filings_12m":89,"median_offered_wage_usd":137500,"route":null,"cap_exempt":false,"checked_at":"2026-11-11T07:38:50+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":14,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-11-11T16:13:10Z"},"pay":{"stated_usd_annual":100200,"is_top_pay":false},"html_url":"https://alion.io/job/humana-process-improvement-professional","json_url":"https://alion.io/job/humana-process-improvement-professional.json","meta":{"generated_at":"2026-11-11T16:13:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30547,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2742},"rest":"https://alion.io/mcp/rest/get_company?id=2742"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhumana-process-improvement-professional"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhumana-process-improvement-professional"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhumana-process-improvement-professional"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/humana-process-improvement-professional\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhumana-process-improvement-professional"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4074975}},{"tool":"search_jobs","arguments":{"company":"humana.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4074975},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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