{"id":3964931,"url":"https://alion.io/job/humana-program-delivery-lead-benefit-enablement-execution","title":"Program Delivery Lead, Benefit Enablement & Execution","company":{"id":2742,"name":"Humana","domain":"humana.com","url":"https://alion.io/company/humana","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":97,"open_postings":50,"ghost_share":0.04,"stale_share":0.08,"repost_share":0.26,"time_to_fill_p50_days":14,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"ET","utc_offset_min":-5,"utc_offset_max":-5},"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":115200,"max":158400,"currency":"USD","period":"year","gross":null,"usd_annual":158400},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power Automate","optional":false},{"name":"Power BI","optional":false},{"name":"SharePoint","optional":false},{"name":"HIPAA","optional":true}],"status":"live","first_seen_at":"2026-11-09T13:35:43Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T13:35:43Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Become a part of our caring community\nHumana’s Consumer Product Management team is seeking an experienced Program Deliver Lead, Benefit Enablement & Execution, to join working remote anywhere in the US. In this role, you'll serve as a critical delivery connector across Insurance Product Management, Growth and Strategy, and the functional teams responsible for bringing Medicare Advantage products to market. You'll translate portfolio priorities into structured programs, clear milestones and coordinated workstreams that support accurate, timely and compliant execution. If you enjoy turning big-picture strategy into well-managed programs and helping teams deliver successfully, this role is for you.As the Program Deliver Lead, Benefit Enablement & Execution, you'll lead complex bid initiatives and enterprise projects that span product strategy, benefit design, regulatory requirements, operational readiness, technology and process enablement. This includes coordinating initiatives such as benefit standardization, portfolio segmentation, plan naming, service area expansion and the evaluation of new product and benefit opportunities.\nYou'll also help strengthen how Product Management operates. You'll establish practical delivery disciplines, maintain governance and program documentation, improve processes and tools, and provide timely training as requirements change. Through research, analysis and cross-functional leadership, you'll help teams understand complex issues, evaluate implications and move toward clear, executable decisions.\nThis is a highly collaborative individual-contributor role for someone who can create clarity from ambiguity, lead complex work without relying on formal authority and keep multiple teams aligned through demanding Medicare Advantage and CMS delivery cycles.\nKey Role Functions\nLead Medicare Advantage Bid Initiatives\nPartner with Growth and Strategy, Insurance Product Management and functional teams to define objectives, scope, deliverables, decision points and measures of success for bid-related initiatives\nLead coordinated delivery of initiatives involving benefit standardization, portfolio segmentation, product guiding principles and other enterprise or portfolio priorities\nTranslate strategic direction into executable workplans, milestones, dependencies, ownership and decision requirements\nEstablish delivery approaches that create consistency across portfolios while allowing for appropriate product, market and regulatory differences\nFacilitate cross-functional discussions needed to evaluate options, surface tradeoffs and move initiatives toward timely decisions\nMonitor initiative progress and ensure key decisions, dependencies and risks are identified before they affect bid submissions or downstream implementation\nCapture lessons learned and incorporate them into future bid and product cycles\nLead Feasibility Assessment and Decision Support\nLead structured evaluation of proposed products, benefits and portfolio opportunities across product, regulatory, operational, clinical, technology, system and financial considerations\nDefine the questions, information and functional expertise needed to assess whether an opportunity can be executed accurately and within required timelines\nBring together subject-matter experts to identify dependencies, constraints, assumptions, unresolved questions and downstream impacts\nDistinguish between identified facts, assumptions and areas requiring additional validation so leaders can make informed decisions\nDevelop clear recommendations and decision-support materials that explain options, risks, tradeoffs and execution implications\nFacilitate alignment among partners with different priorities while recognizing that final product, financial or strategic decisions remain with the appropriate accountable leaders\nMaintain documentation of recommendations, decisions, rationale, owners and follow-up actions\nLead Enterprise Research and Product Impact Analysis\nLead research and analysis related to Stars, Clinical, Regulatory Compliance, the Complaints Tracking Module and other enterprise priorities affecting Medicare Advantage products\nIdentify relevant product, member, regulatory, operational and delivery implications\nSynthesize complex information into concise findings, recommendations and decision points for Product Management leaders and partner teams\nEvaluate how enterprise initiatives could affect benefit design, product processes, portfolio priorities, filings, systems or the member experience\nServe as the Product Management program delivery lead on assigned enterprise initiatives\nCoordinate Product Management participation, consolidate feedback and ensure Product requirements and impacts are represented accurately\nCommunicate conclusions, open questions and recommended actions in a format appropriate for working teams and senior leaders\nOwn Program Governance and Delivery Discipline\nMaintain program documentation for active portfolio opportunities, including objectives, scope, status, decisions, risks, dependencies, accountable owners and next steps\nGather requirements and prepare backlog opportunities so they are sufficiently defined for prioritization and future planning\nEstablish appropriate governance routines, status reporting, decision logs, risk tracking and escalation approaches for assigned initiatives\nCreate clear visibility into program health, milestone performance, unresolved decisions and delivery risks\nEnsure commitments and decisions are documented and communicated to affected teams\nProvide concise and actionable updates to Product Management leaders and cross-functional stakeholders\nImprove Processes, Tools and Ways of Working\nPartner with Process Improvement, Program Delivery and Product Management teams to create, maintain and improve process documentation, templates, workflows and delivery standards\nEvaluate existing processes to identify unclear handoffs, unnecessary complexity, recurring defects, manual activity and opportunities for standardization\nLead implementation of practical improvements that strengthen accuracy, efficiency, transparency and user experience\nIdentify opportunities to use tools such as Power Automate, Power BI, Copilot, SharePoint and other approved technologies to reduce administrative work and improve access to information\nPartner with technology and process owners to evaluate solutions and support responsible implementation\nEstablish appropriate controls, documentation and ownership so process improvements are sustainable\nMeasure the effectiveness of changes and adjust approaches based on user feedback and delivery results\nBuild Product Management Capability\nProvide timely training, guidance and support to Product Managers as processes, tools, systems and requirements change\nTranslate complex process or regulatory changes into clear instructions, practical examples and job aids\nDetermine the appropriate training approach based on the complexity, timing and impact of the change\nFacilitate working sessions that help teams understand new expectations and apply them consistently\nProvide technical and process guidance to associates working across related programs and workstreams\nReinforce disciplined documentation, milestone management, issue escalation and adoption of standard processes\nGather feedback after implementation and refine training or documentation where additional clarity is needed\nUse your skills to make an impact\nRequired Qualifications\nBachelor’s degree or equivalent combination of education and relevant professional healthcare experience\n7+ years of relevant healthcare, health plan, product management, or related experience\nDemonstrated experience leading complex projects, programs or processes across multiple functional areas\nExperience establishing delivery plans, milestones, dependencies, governance and risk-management approaches\nDemonstrated ability to influence decisions and drive alignment without formal authority\nExperience researching complex business, regulatory or operational topics and translating findings into clear recommendations\nStrong judgment and problem-solving skills, including the ability to distinguish facts, assumptions, risks and unresolved questions\nStrong written and verbal communication skills, with the ability to tailor information for working teams, functional partners and senior leaders\nDemonstrated ability to manage multiple priorities and deliver through ambiguity, changing requirements and compressed timelines\nAdvanced proficiency with Excel, PowerPoint, SharePoint, Teams and related digital collaboration tools\nPreferred Qualifications\nMedicare Advantage product management, program delivery, implementation or operational experience\nExperience with the annual Medicare Advantage bid cycle, benefit design, service-area expansion or product implementation\nKnowledge of CMS Medicare Advantage requirements, bid processes, PBP or HPMS\nExperience evaluating product or benefit feasibility across regulatory, operational, system, clinical and financial considerations\nKnowledge of Stars, the Complaints Tracking Module, member experience or regulatory compliance programs\nExperience developing or managing enterprise milestone calendars, governance routines, decision logs or program dashboards\nExperience with process documentation, workflow design, training development or change enablement\nExperience using Power Automate, Power BI, Copilot or similar tools to improve processes, reporting or administrative efficiency\nProcess improvement experience or training, including Lean, Six Sigma or another structured improvement methodology\nExperience presenting complex findings, recommendations and program risks to senior leaders\nAdditional Information\nThis role typically operates on Eastern Standard Time business hours.\nThe work follows the annual Medicare Advantage and CMS regulatory cycle. Certain periods of the year require additional flexibility, including extended hours and occasional weekend work, to meet critical regulatory and business deadlines\nWhat Success Looks Like\nCreate clarity from complexity. Translate broad portfolio priorities, regulatory requirements and enterprise initiatives into clear objectives, deliverables, milestones and accountability\nConnect strategy to execution. Help teams understand how bid initiatives, benefit decisions and process changes support portfolio goals, member value and operational readiness\nLead without relying on authority. Build alignment, maintain momentum and create shared accountability across teams with different responsibilities and priorities\nUse sound judgment. Evaluate complex issues across product, regulatory, operational, clinical, technology and financial considerations and clearly explain the reasoning behind recommendations\nEnable good decisions. Bring together the right information and expertise, clarify tradeoffs and help accountable leaders reach timely, executable decisions\nAnticipate rather than react. Identify dependencies, risks and emerging requirements early enough for teams to respond effectively\nDeliver reliably. Maintain accurate plans, governance records and milestone calendars and follow through until commitments are completed or appropriately escalated\nCommunicate for the audience. Provide the right level of information to working teams, functional partners and senior leaders at the right time\nKeep work simple. Reduce unnecessary complexity, clarify ownership and use technology to make processes easier, faster and more reliable\nStrengthen the operating model. Leave processes, tools, documentation and delivery standards stronger and more sustainable after each initiative\nLearn and adapt. Use feedback, performance information and lessons learned to improve future planning and execution\nMaintain a member-centered perspective. Consider how product and delivery decisions ultimately affect the clarity, quality and reliability of the member experience\nHow You'll Lead\nHow you achieve r...","description_format":"text","description_chars":18196,"description_truncated":true,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Home Care Services","Primary Care & Medical Centers","Pharmacies","Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-11-09T13:35:43Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 339 · green card filings: 89","filings_12m":339,"filings_prev_12m":256,"green_card_filings_12m":89,"median_offered_wage_usd":137500,"route":null,"cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":14,"reasons":["conf:0","win:early","comp:brand"],"computed_at":"2026-11-09T14:15:00Z"},"pay":{"stated_usd_annual":158400,"is_top_pay":true},"html_url":"https://alion.io/job/humana-program-delivery-lead-benefit-enablement-execution","json_url":"https://alion.io/job/humana-program-delivery-lead-benefit-enablement-execution.json","meta":{"generated_at":"2026-11-09T14:15:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19331,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2742},"rest":"https://alion.io/mcp/rest/get_company?id=2742"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhumana-program-delivery-lead-benefit-enablement-execution"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhumana-program-delivery-lead-benefit-enablement-execution"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhumana-program-delivery-lead-benefit-enablement-execution"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/humana-program-delivery-lead-benefit-enablement-execution\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhumana-program-delivery-lead-benefit-enablement-execution"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3964931}},{"tool":"search_jobs","arguments":{"company":"humana.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3964931},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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